Sat.Jun 22, 2024 - Fri.Jun 28, 2024

article thumbnail

544: It’s Game Over For Etsy Sellers In The US. Here’s What’s Happening…

My Wife Quit Her Job

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 209
article thumbnail

Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount

Forrester eCommerce

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Pre-Parcel Anxiety And The Problems It Brings To Your E-Commerce Business

lateshipment

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130
article thumbnail

The 6 Main Holiday Shopper Styles | Salsify

Salsify

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

article thumbnail

TikTok Shop Debuts Social Impact Programs Aimed at SMBs

Retail TouchPoints

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

article thumbnail

Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

More Trending

article thumbnail

Viral Video Sparks Concerns Over Walmart’s Watermelon Quality

RetailWire

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

Customer 119
article thumbnail

Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels

Retail TouchPoints

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has seen high client engagement and is planning to open additional standalone locations this year to bring its total to 20. The Fifth Avenue Club began in Saks Fifth Avenue stores, such as its Beverly Hills flagship , offering loyal customers high-touch service and personalized experiences.

Fashion 271
article thumbnail

Generative AI Marks A New Dawn For Contact Centers

Forrester eCommerce

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

article thumbnail

Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 120
article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

Amazon Reaches Historic $2 Trillion Market Cap Milestone

RetailWire

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 111
article thumbnail

Grubhub Adds First National Grocery Partner — Albertsons Companies

Retail TouchPoints

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 270
article thumbnail

The Public Sector Wants GenAI, But Must Overcome Its Hesitancy

Forrester eCommerce

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

article thumbnail

The Weekly Closeout: Chewy plans $500M share buyback, Conn’s receives Nasdaq delinquency notice

RetailDive

The online pet retailer agreed to repurchase shares from its largest shareholder, while the home retailer received the notification after not filing its latest quarterly report.

Retail 103
article thumbnail

How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

article thumbnail

Nationwide Dog Treat Recall Over Metal Contamination Concerns

RetailWire

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

Retail 116
article thumbnail

Virtual Influencers and the Future of AI

Retail TouchPoints

Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.

eCommerce 256
article thumbnail

Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Forrester eCommerce

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362
article thumbnail

Nisa Smithy Green owners donate over £20,000 to local causes through MADL

TalkingRetail

Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity. The family bought the convenience business in 2008 and became part of the Nisa family in 2011.

Retail 105
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Toys ‘R’ Us Unveils AI-Powered Promo with OpenAI’s Sora

RetailWire

Last week at the Cannes Lions International Festival for Creativity, Toys "R" Us showcased a mini promo film made predominantly using OpenAI's text-to-video tool, Sora.

Toys 111
article thumbnail

Founder of New ‘Co-Retailing’ Space in NYC’s SoHo Shares His Vision for Community-Driven Retail

Retail TouchPoints

Image courtesy The Den Image courtesy The Den Photo: Retail Touchpoints Photo: Retail Touchpoints Image courtesy The Den Image courtesy The Den Image courtesy The Den Photo: Retail Touchpoints Photo: Retail Touchpoints Image courtesy The Den The basement “den” space (Photo: Retail Touchpoints) Attendees at a party hosted by APM Models could partake of a series of beauty treatments.

Retail 235
article thumbnail

Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Forrester eCommerce

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 243
article thumbnail

J.C. Penney Q1 loss widens as sales fall 8%

RetailDive

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Walgreens to Close Underperforming Stores

RetailWire

In response to persistent profitability challenges and eroding margins, Walgreens announced on Thursday its decision to close a substantial number of underperforming stores across the United States. This strategic move is part of a broader multi-year footprint optimization program aimed at enhancing the company's overall efficiency and financial health.

105
105
article thumbnail

How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators

Retail TouchPoints

Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate that the mainstream adoption of RFID, coupled with the implementation of connected technology, are creating new opportunities for brands and retailers to streamline fitting room operations and improve customer experiences.

article thumbnail

Two ERP Waves Now Live — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries AND For Service-Centric Industries, Q2 2024

Forrester eCommerce

Forrester recently published two Wave evaluations on enterprise resource planning (ERP) solutions — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries, Q2 2024 and The Forrester Wave™: Enterprise Resource Planning Solutions For Service-Centric Industries, Q2 2024, reflecting the differing capabilities and criteria for ERP when used for product-centric versus service-centric industries.

article thumbnail

A Better Ecommerce Landing Page

Practical eCommerce

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 106
article thumbnail

Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

article thumbnail

Bosch Eyes Whirlpool Acquisition

RetailWire

German engineering giant Robert Bosch is considering a potential bid for U.S. appliances manufacturer Whirlpool, a move that could significantly bolster Bosch's standing in the household appliances market. This potential acquisition, which sources say is still under discussion, would place Bosch in a stronger position against its growing competition from Asian manufacturers.

Marketing 105
article thumbnail

Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 255
article thumbnail

Why Is Vector Database Critical For AI Strategy? Find Out At the Technology And Innovation Summit 2024!

Forrester eCommerce

Traditional databases are proving insufficient for generative AI models, which often operate in high-dimensional spaces and require searching for similarities. Learn how vector databases can help fill the gap in this preview of a session at the upcoming Technology & Innovation Summit North America.

article thumbnail

More spent on food as UK economy figures revised upwards by ONS

TalkingRetail

The UK economy grew slightly more than initially estimated in the first three months of 2024, according to revised official figures. From January and March, the economy grew by 0.7%, the Office for National Statistics (ONS) said, higher than the 0.6% figure given last month.

Retail 94
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.