My Wife Quit Her Job

JUNE 25, 2024

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 296

Games eCommerce 296

Forrester eCommerce

JUNE 25, 2024

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Technology 482

Technology Blog Information Supplies 482

lateshipment

JUNE 25, 2024

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Salsify

JUNE 27, 2024

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

Omnichannel 101

Omnichannel eCommerce 101

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

JUNE 26, 2024

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

Social Media 264

Social Media Small Business Retail Operations Marketing 264

Forrester eCommerce

JUNE 24, 2024

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

Management 418

Management Information Technology Operations 418

FastSpring

JUNE 28, 2024

We’re thrilled to announce that FastSpring now supports Google Pay, providing you with a seamless, secure, and convenient payment solution on your website or web shop for in-app purchases or for users within the 70% of global mobile users in the Android ecosystem. With Google Pay, you can offer your customers a faster checkout experience and ensure that their payment information is protected all while opening up new revenue channels to maximize your revenue potential.

Merchant Services 116

Merchant Services Mobile Payments Payment Services 116

Retail TouchPoints

JUNE 26, 2024

Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.

Books 292

Books Shipping Labels Shipping Customer Experience 292

Forrester eCommerce

JUNE 25, 2024

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

Customer Experience 391

Customer Experience Omnichannel Customer 391

UpSellIt

JUNE 27, 2024

Understanding your customers and optimizing their experience online is key to success. One of the most powerful tools at your disposal for achieving this is A/B testing. This guide will walk you through the fundamentals of A/B testing so you can make data-driven decisions based on real user behavior, rather than relying on assumptions or guesswork. What is A/B Testing?

Document 124

Document Shipping Costs Improvements Download 124

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Practical eCommerce

JUNE 24, 2024

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 125

eCommerce Improvements 125

Retail TouchPoints

JUNE 28, 2024

Known primarily as a sewing and fabric destination, Joann is looking to broaden its appeal by highlighting its broad assortment of crafting supplies that reach well beyond the sewing category. The retailer emerged from bankruptcy in April 2024 and is now privately owned. “ Joann is embracing the future and poising itself for a long future of inspiration ,” reads a statement from the company.

Social Media 288

Social Media Supplies Other Customer 288

Forrester eCommerce

JUNE 25, 2024

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362

Events Management Customer 362

RetailDive

JUNE 28, 2024

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 124

Supplies Retail 124

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailWire

JUNE 23, 2024

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

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Customer Retail 119

Retail TouchPoints

JUNE 25, 2024

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 289

Customer Other Fulfillment 289

Forrester eCommerce

JUNE 25, 2024

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

Technology 396

Technology 396

RetailDive

JUNE 24, 2024

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 121

Retail 121

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailWire

JUNE 23, 2024

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

Retail 116

Retail 116

Retail TouchPoints

JUNE 24, 2024

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

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Toys Technology Marketing Retail 289

Forrester eCommerce

JUNE 25, 2024

High-performance IT (HPIT) is the pursuit of continuously improving business results through technology. While grounded in the three principles of alignment, trust, and adaptivity, HPIT also recognizes that a one-size-fits-all approach does not exist. Every organization is different, and therefore every IT organization requires a unique mix of technology capabilities to achieve business outcomes.

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Technology Improvements Information 243

RetailDive

JUNE 24, 2024

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

Department Stores 119

Department Stores Improvements 119

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

RetailWire

JUNE 26, 2024

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 111

eCommerce Marketing Events 111

Retail TouchPoints

JUNE 26, 2024

In the dynamic world of retail, the gap between brands and consumers can quickly escalate from a minor crack to a Grand Canyon-sized disconnect, leaving both relevance and revenue at risk. Bridging this gap is essential to igniting growth and fostering brand loyalty, and a structured approach that integrates the three critical dimensions of experience — human, physical and digital — can bridge this gap effectively.

Technology 285

Technology Consumer B2B Retail 285

Forrester eCommerce

JUNE 24, 2024

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 243

Events Other B2B Marketing 243

TalkingRetail

JUNE 27, 2024

Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity. The family bought the convenience business in 2008 and became part of the Nisa family in 2011.

Retail 105

Retail 105

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailWire

JUNE 24, 2024

Amazon has announced its most significant initiative yet to reduce plastic packaging across its operations in North America, marking a substantial step toward sustainability in e-commerce.

eCommerce 109

eCommerce Operations 109

Retail TouchPoints

JUNE 25, 2024

Vera Bradley is among the 15 brands worldwide using the TrusTrace solution for Forced Labor Prevention (FLP) in its supply chain. The solution collects primary data from suppliers, proactively screens it for risk against the U.S. Customs and Border Protection (CPB) entity list and enables AI-powered chain of custody creation and document collection.

Document 285

Document Supplies Information Customer 285

Forrester eCommerce

JUNE 27, 2024

Forrester recently published two Wave evaluations on enterprise resource planning (ERP) solutions — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries, Q2 2024 and The Forrester Wave™: Enterprise Resource Planning Solutions For Service-Centric Industries, Q2 2024, reflecting the differing capabilities and criteria for ERP when used for product-centric versus service-centric industries.

Information 221

Information Technology 221

Practical eCommerce

JUNE 25, 2024

Typography is an essential component of web design. It’s also affordable, with free commercial fonts, tools, and educational materials. The post Free Typography Fonts, Tools, Courses appeared first on Practical Ecommerce.

Web Design 105

Web Design eCommerce 105

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail