Sat.Jun 22, 2024 - Fri.Jun 28, 2024

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544: It’s Game Over For Etsy Sellers In The US. Here’s What’s Happening…

My Wife Quit Her Job

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 296
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Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount

Forrester eCommerce

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

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Pre-Parcel Anxiety And The Problems It Brings To Your E-Commerce Business

lateshipment

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130
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The 6 Main Holiday Shopper Styles | Salsify

Salsify

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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TikTok Shop Debuts Social Impact Programs Aimed at SMBs

Retail TouchPoints

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

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Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

More Trending

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Transact Faster with 70% of Mobile Users with: Google Pay Support from FastSpring

FastSpring

We’re thrilled to announce that FastSpring now supports Google Pay, providing you with a seamless, secure, and convenient payment solution on your website or web shop for in-app purchases or for users within the 70% of global mobile users in the Android ecosystem. With Google Pay, you can offer your customers a faster checkout experience and ensure that their payment information is protected all while opening up new revenue channels to maximize your revenue potential.

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Exclusive: Thriftbooks Launches Book BuyBack Program to Source In-Demand Titles

Retail TouchPoints

Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.

Books 292
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The Public Sector Wants GenAI, But Must Overcome Its Hesitancy

Forrester eCommerce

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

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Online Retailer’s Guide to Effective A/B Testing

UpSellIt

Understanding your customers and optimizing their experience online is key to success. One of the most powerful tools at your disposal for achieving this is A/B testing. This guide will walk you through the fundamentals of A/B testing so you can make data-driven decisions based on real user behavior, rather than relying on assumptions or guesswork. What is A/B Testing?

Document 131
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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A Better Ecommerce Landing Page

Practical eCommerce

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 130
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Grubhub Adds First National Grocery Partner — Albertsons Companies

Retail TouchPoints

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 289
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Generative AI Marks A New Dawn For Contact Centers

Forrester eCommerce

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

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Tractor Supply slashes all DEI roles, carbon-emission goals and Pride support

RetailDive

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 126
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Historic San Francisco McDonald’s Closes After 30 Years

RetailWire

The San Francisco McDonald's is just the latest casualty in the area.

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Following Bankruptcy, Joann Looks to Broaden its Appeal with ‘Jo-And’ Campaign

Retail TouchPoints

Known primarily as a sewing and fabric destination, Joann is looking to broaden its appeal by highlighting its broad assortment of crafting supplies that reach well beyond the sewing category. The retailer emerged from bankruptcy in April 2024 and is now privately owned. “ Joann is embracing the future and poising itself for a long future of inspiration ,” reads a statement from the company.

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Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Forrester eCommerce

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362
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Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 124
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Viral Video Sparks Concerns Over Walmart’s Watermelon Quality

RetailWire

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

Customer 119
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Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 289
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Meet The Digital Double Power Player

Forrester eCommerce

A digital double promises to save you time but at the expense of your data.

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Skechers supplier accused of using forced labor

RetailDive

The shoe material maker and two other vendors joined the Department of Homeland Security’s list of companies banned from importing goods into the U.S.

Other 124
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Nationwide Dog Treat Recall Over Metal Contamination Concerns

RetailWire

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

Retail 116
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Vera Bradley Deploys Forced Labor Prevention Compliance Solution

Retail TouchPoints

Vera Bradley is among the 15 brands worldwide using the TrusTrace solution for Forced Labor Prevention (FLP) in its supply chain. The solution collects primary data from suppliers, proactively screens it for risk against the U.S. Customs and Border Protection (CPB) entity list and enables AI-powered chain of custody creation and document collection.

Document 285
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The Four Styles of High-Performance IT

Forrester eCommerce

High-performance IT (HPIT) is the pursuit of continuously improving business results through technology. While grounded in the three principles of alignment, trust, and adaptivity, HPIT also recognizes that a one-size-fits-all approach does not exist. Every organization is different, and therefore every IT organization requires a unique mix of technology capabilities to achieve business outcomes.

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J.C. Penney Q1 loss widens as sales fall 8%

RetailDive

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Amazon Reaches Historic $2 Trillion Market Cap Milestone

RetailWire

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 111
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Apple Gets It Right: The Human-Physical-Digital Experience Framework

Retail TouchPoints

In the dynamic world of retail, the gap between brands and consumers can quickly escalate from a minor crack to a Grand Canyon-sized disconnect, leaving both relevance and revenue at risk. Bridging this gap is essential to igniting growth and fostering brand loyalty, and a structured approach that integrates the three critical dimensions of experience — human, physical and digital — can bridge this gap effectively.

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Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Forrester eCommerce

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 243
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The Weekly Closeout: Chewy plans $500M share buyback, Conn’s receives Nasdaq delinquency notice

RetailDive

The online pet retailer agreed to repurchase shares from its largest shareholder, while the home retailer received the notification after not filing its latest quarterly report.

Retail 119
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.