Forrester eCommerce
SEPTEMBER 2, 2024
The futures of AI and the green market revolution are intimately linked; whether we want it or not, both will inevitably and radically transform societies and economies and become invisibly embedded into our daily lives.
My Wife Quit Her Job
SEPTEMBER 4, 2024
In this episode, Toni and I dive into the strategies that successful businesses use to turn first-time buyers into loyal repeat customers. You’ll learn practical, no-nonsense tips for building stronger customer relationships and increasing repeat sales. Whether you’re just starting or looking to refine your approach, these insights will help you boost your bottom line and create lasting customer loyalty.
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365 Retail
SEPTEMBER 1, 2024
Driven by fast technology adoption, the retail sector is changing fundamentally. Among the most important developments changing the retail scene is the Internet of Things (IoT). With its network of linked devices, IoT is not only improving retail operations but also altering the customer experience in ways unthinkable a few years ago. From tailored shopping experiences to simplified inventory control , IoT is leading in producing what we now call “smart stores.” This paper investigat
Retail TouchPoints
SEPTEMBER 5, 2024
AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging AI for a number of years in the form of chatbots, product recommendation engines, self-checkouts and many other use cases. However, with the advent of generative AI, things are changing quickly today. Even many tech-savvy retailers are struggling to keep up.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Fastr
SEPTEMBER 5, 2024
The online shopping experience is undergoing a seismic shift as artificial intelligence (AI) continues to redefine how b rands and retailers engage consumers. What was once a broad, segment-based approach to personalization has evolved into a highly individualized experience, powered by AI's ability to analyze vast amounts of data in real time.
Forrester eCommerce
SEPTEMBER 3, 2024
As AI continues to dominate the technological landscape in 2024, security, the need for trust, and innovation in advanced computing remain vital. These trends influenced our selection of the next 10 top emerging technologies for 2024.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
SEPTEMBER 4, 2024
In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.
TalkingRetail
SEPTEMBER 2, 2024
Following Iceland boss Richard Walker calling for laws to allow his stores to share images of violent shoplifters on local WhatsApp groups, convenience retailers spoke to Talking Retail about their own experiences and opinions on the issue.
Forrester eCommerce
SEPTEMBER 6, 2024
Generative AI (genAI) arrived in 2022 with massive expectations, promising to transform everything. But two years later, the initial excitement is shifting to skepticism, with many now demanding, “Show me the money!
Practical eCommerce
SEPTEMBER 1, 2024
Combining keywords, databases, and AI triggers a slew of long-tail product pages. The post Programmatic SEO for Ecommerce, AI-Driven appeared first on Practical Ecommerce.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
SEPTEMBER 6, 2024
Over the past 10 years, Prime Day has become a critical sales event for brands, especially for the countless small- and medium-sized sellers that rely on Amazon to grow their businesses. But Prime Day’s impact has permeated the entire retail industry, with direct competitors like Target and Walmart launching their own midsummer sales holidays and brands designing their own unique campaigns to ride the wave of consumer intent.
RetailDive
SEPTEMBER 6, 2024
But the bill signed by Gov. Kathy Hochul, which requires a host of safety measures to address store-based crime, was opposed by key trade groups.
Forrester eCommerce
SEPTEMBER 4, 2024
The Forrester Wave™: Revenue Orchestration Platforms, Q3 2024, provides a comprehensive market evaluation of the ROP category, highlighting how these platforms integrate sales engagement, conversation intelligence, and revenue operations to enhance frontline productivity and buyer interactions through AI capabilities.
RetailWire
SEPTEMBER 5, 2024
At Volvo Cars' Capital Markets Day on Sept. 5, 2024, the company announced a significant shift in its technological approach by introducing the Volvo Cars Superset tech stack.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
SEPTEMBER 6, 2024
Walmart has forged a new partnership with StockX that will bring pre-verified sneakers from the resale site to the retailer’s online marketplace. With this partnership, StockX will bring “hundreds of listings” to Walmart’s site, reaffirming the company’s focus on growing its resale business, according to Bloomberg. Although specific styles were not shared, brands ranging from Adidas to Asics, Jordan Brand and Nike will have a presence when the integration launches, which could be as early as nex
TalkingRetail
SEPTEMBER 3, 2024
The hot topic of tackling shoplifting was discussed in the House of Lords today (3 September 2024) as The Justice and Home Affairs Committee held its second and third oral evidence sessions of its short inquiry.
Forrester eCommerce
SEPTEMBER 2, 2024
How will consumers engage with GenAI in the future? As my colleague Audrey Chee-Read summarized it in a recent blog post, consumer adoption of GenAI with brands will happen unnoticeably. As new AI-powered products in everyday technology devices like smartphones and laptops increase, genAI will simply blend in as a native feature.
RetailWire
SEPTEMBER 2, 2024
At the 3rd World Power Battery Conference held in Yibin City, Sichuan Province, Kaiyi Auto unveiled its latest international models, marking a significant milestone in the company’s global expansion strategy.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Retail TouchPoints
SEPTEMBER 5, 2024
British online retailer Asos has agreed to sell a 75% stake in its Topshop and Topman brands to investment company Heartland for £135 million (approximately $180 million ), multiple sources report. The new joint venture would see Asos retain a 25% share of the business. The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021.
Practical eCommerce
SEPTEMBER 3, 2024
Consumers seek pre-owned goods, and solution providers are responding with platforms, integrations, marketplaces, and more. The post 23 Recommerce Platforms and Marketplaces appeared first on Practical Ecommerce.
Forrester eCommerce
SEPTEMBER 3, 2024
This year, Forrester’s B2B Summit EMEA is going to feel different when it takes place on 7th-9th October in London. Based on valuable feedback from participants like you, we’re evolving the event to focus more on practical, hands-on learning, increased peer interaction, and less on theoretical models.
RetailWire
SEPTEMBER 3, 2024
Serendipity3, an iconic New York City restaurant that's known for its Frrrozen Hot Chocolate, has announced its 70th anniversary celebration with the grand opening of a new Times Square location on Sept. 5.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
SEPTEMBER 6, 2024
Ingka Group , the largest operator of Ikea stores worldwide, has been testing a new peer-to-peer resale marketplace in Madrid and Oslo this summer. The platform allows customers to connect directly in order to sell and buy used Ikea products. The pilot platform is free of charge and offers users recommended prices, professional photos and precise measurements for their listings.
Salsify
SEPTEMBER 3, 2024
What is a PDP? Learn why product detail pages are so important in ecommerce and explore the differences between PDPs and PLPs.
Forrester eCommerce
SEPTEMBER 4, 2024
Recently a client asked, “What are some common mistakes that vendors make when running partner or customer advisory boards?” They wanted to improve their advisory board experience and were looking for tactical help. Amy Bills and I collaborated to produce a list of common operational missteps, grouped into three categories.
RetailWire
SEPTEMBER 5, 2024
Verizon Communications Inc. has announced its intention to acquire Frontier Communications Parent Inc. in a $20 billion all-cash transaction, and the agreement is "definitive.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
SEPTEMBER 3, 2024
Watchmaker Fossil Group ’s Canadian subsidiary has boosted its online sales volume, including a 14% increase in revenue per site visit, by leveraging an AI-powered solution that analyzes and predicts customer behaviors. The Metrical solution uses customer insights to offer targeted incentives designed to help convert visitors into customers. Fossil used the Metrical tool to offer free shipping to customers who were most likely to abandon their cart, a targeted promotion that increased the number
Practical eCommerce
SEPTEMBER 3, 2024
Links remain critical to search engine optimization despite confusion and suggestions otherwise. The post Tips for Internal and External Page Links appeared first on Practical Ecommerce.
Forrester eCommerce
SEPTEMBER 2, 2024
The APAC market is never short of innovative payment technologies. A decade ago, QR code payments blossomed in China, leading a wave of mobile payment tech innovations in Asia Pacific (APAC) and beyond. More recently, AI and blockchain technologies have injected new vitality into the payment market.
RetailWire
SEPTEMBER 2, 2024
Small Pet Select has launched what it claims to be the most environmentally friendly cat litter on the market, made from hemp.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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