RetailDive

JANUARY 9, 2023

With the threat of a recession looming, the new year brings about a slew of challenges for retailers — but not all is gloomy.

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Retail 135

Salsify

JANUARY 12, 2023

The better your search engine optimization (SEO) is, the easier it is for customers to find your ecommerce site or product page. More people on these web pages means more opportunities to engage, excite, and eventually convert them into paying customers.

SEO 146

SEO eCommerce Customer 146

Omnisend

JANUARY 11, 2023

Reading Time: 8 minutes. When it comes to ecommerce, there’s no denying that online stores have to keep up with the ever-evolving trends. And nowadays, more and more businesses are turning to AI copywriting tools to gain a competitive edge. AI copywriting tools can help speed up your content marketing process, set your A/B testing on steroids and take your landing page conversion optimization to the next level.

eCommerce 165

eCommerce Conversion Optimization Article Technology 165

Retail TouchPoints

JANUARY 9, 2023

Stores are getting smarter by the day, driven in part by the robust experiences witnessed by the majority of us who increased our online shopping during the past three years. Classic brick-and-mortar stores are seeking to recapture foot traffic by ramping up their investment into in-store technologies. Chief among these investments are internet-connected devices such as electronic shelf labels (ESLs) that digitally display pricing, smart tags that track inventory and movement of items and sensor

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Retail Electronics Mobile Technology 321

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Forrester eCommerce

JANUARY 12, 2023

Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations’ need to innovate, provide services globally, and improve employee experiences. Leading a knowledge management practice requires a unique set of skills, but what capabilities are essential for the early success of a knowledge manager?

Management 370

Management Operations Improvements Information 370

My Wife Quit Her Job

JANUARY 9, 2023

This is perhaps the most meaningful episode that I have ever published. As entrepreneurs and human beings, we all take things for granted and often lose sight of what’s important. Today, I have my friend Chad Vanags on the show, a very successful ecommerce entrepreneur. He recently got diagnosed with stage 4 lung cancer and he has a limited amount of time to live.

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eCommerce Other 66

Retail TouchPoints

JANUARY 11, 2023

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.

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Marketing Retail Customer Operations 353

Forrester eCommerce

JANUARY 11, 2023

According to the results of our recent survey on business and technology priorities in Japan, we are seeing a continued growth in IT investments in the country despite subdued economic forecasts for 2023. Our survey found that 41% of business and technology professionals at Japanese enterprises expect to increase their group or department’s tech spending […].

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Improvements Technology Customer 370

Ecommerce Platforms

JANUARY 11, 2023

The best webinar platforms are quickly becoming a must-have resource for today’s business owners, online educators, and freelancers. Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. Webinar platforms make it quick and simple to deploy your content to the web, with tools for screen capture, recording, and even online forms.

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Omniconvert

JANUARY 13, 2023

This blog post delves deeply into the most crucial KPIs and metrics for customer loyalty. Get ready for formulas, examples, and a highlight reel of each metric. The post Customer Loyalty Metrics: winning customers and influencing sales. appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Loyalty Customer Blog eCommerce 148

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network , which will allow retailers to pull from a large pool of brand advertisers, and the piloting of an in-store retail media solution.

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Forrester eCommerce

JANUARY 11, 2023

As if crippling weather wasn’t enough, Southwest dashed holiday hopes, stranding its treasured customers in moments of need. And all for the want of a nail, the kingdom was lost. Every CEO should see the failure of Southwest’s crew scheduling software as an example of why technology, and spending on the right technology, is not […].

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Ecommerce Platforms

JANUARY 9, 2023

Have you come across ShippingEasy before? If not, never fear because you're in the right place. This ShippingEasy review will explain everything you need about this platform. So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. Does that sound good to you? Fab. Let's dive straight in!

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

GetElastic

JANUARY 10, 2023

Add to Cart buttons – they may be small, but no online retail store can do without them. Since these little, colorful clickables connect the product to the shopping cart, they are essential to the checkout process and ultimately, to your brand’s bottom line. It’s important for any ecommerce merchandiser to put some thought into their store’s Add to Cart button design.

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eCommerce Shopping Carts Retail Accessories 148

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Retail TouchPoints

JANUARY 11, 2023

Bed Bath & Beyond reportedly plans more layoffs and will eliminate the Chief Transformation Officer role currently held by Anu Gupta, according to an internal memo from CEO Sue Gove seen by CNBC. The cuts will impact the workforce “across our corporate, supply chain and store portfolio,” but Gove didn’t specify the total number of affected employees.

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Supplies Operations Retail 312

Forrester eCommerce

JANUARY 9, 2023

With hundreds of thousands of vulnerabilities in the NVD database, it’s no wonder why I get multiple client inquiries on how to make sense of the volume of vulnerabilities and implement an effective remediation strategy. My recent report How To Strengthen Vulnerability Risk Management with Remediation Prioritization details what security teams should consider for their […].

Management 195

Management 195

Ecommerce Platforms

JANUARY 11, 2023

The best webinar platforms are quickly becoming a must-have resource for today’s business owners, online educators, and freelancers. Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. Webinar platforms make it quick and simple to deploy your content to the web, with tools for screen capture, recording, and even online forms.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Wiser

JANUARY 9, 2023

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace? Often, a shopper searching your brand name is an excellent leading indicator for sales volume. Your brand is top of mind and desirable.

Improvements 147

Improvements Electronics Events SEO 147

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

Retail TouchPoints

JANUARY 12, 2023

Walmart ’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The new partnership is part of a growing push by Walmart to mimic the business model of arch-rival Amazon: packaging the technology built to power its own operations and offering it

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Merchant Services Fulfillment Retail Omnichannel 311

Forrester eCommerce

JANUARY 9, 2023

Inflation woes, supply chain disruptions, economic headwinds, and an impeding slowdown cloud the visibility of what lies ahead. How do you brace for this economic upheaval? Delayed or inadequately thought through decisions can have adverse impact on your business. Forrester has identified five key predictions for 2023, and this blogs highlights three of them for India B2B Marketing leaders.

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B2B Marketing Supplies Blog 195

Ecommerce Platforms

JANUARY 11, 2023

Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Omniconvert

JANUARY 11, 2023

This post examines customer retention through a churn predictive model - showing you how to use this model to predict customer attrition, address red flags inside your organization, and retain your high-value customers. The post Propensity to Churn: lose the gut feeling and grow retention with Data Science appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Retention Blog eCommerce Customer 145

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

Retail TouchPoints

JANUARY 12, 2023

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private.

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Marketing Document Online Retail Operations 311

Forrester eCommerce

JANUARY 9, 2023

I’m kicking off my blog series, Perspectives from a former CISO, with my thoughts on leadership. The series will pull from my experiences as a CISO and those of my peers. To be clear, I don’t purport to have the all the answers but did learn a thing to two during my tenure over the […].

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Blog Customer 39

Ecommerce Platforms

JANUARY 11, 2023

Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Salsify

JANUARY 10, 2023

The world of commerce has changed and will continue to evolve in accordance with shopping behaviors and markets.

Marketing 29

Marketing 29

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

Retail TouchPoints

JANUARY 9, 2023

Boxed , the combination ecommerce retailer and enabler that serves both consumer and business customers, is seeking additional funding — or a possible sale — as it explores strategic alternatives. The company’s Board of Directors has retained both financial and legal advisers as it contemplates Boxed’s next moves, which could include a funding announcement within the next 45 days.

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Operations Consumer eCommerce Retail 311

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. The first factor to consider is which part of the billing cycle you need help with. In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models.

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Payment Services Payments Subscription Banking 144

Ecommerce Platforms

JANUARY 12, 2023

The best T-shirt printing companies offer today’s would-be entrepreneurs and creative minds an excellent opportunity to launch their own business, without spending a fortune on the initial set-up process. What’s more, by working with a vendor in the “ Print on Demand ” space, business owners can create a more sustainable go-to-market strategy. Rather than producing huge quantities of stock, storing them in warehouses, and hoping they sell, entrepreneurs can simply submit orders to their partners

Shipping Costs 194

Shipping Costs Payment Services Shipping Fulfillment 194

RetailDive

JANUARY 13, 2023

Co-CEOs Marc Maurer and Martin Hoffmann talk through the brand’s approach to scale, new store openings and why wholesale works.

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics