RetailDive

JANUARY 9, 2023

With the threat of a recession looming, the new year brings about a slew of challenges for retailers — but not all is gloomy.

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Retail 134

Salsify

JANUARY 12, 2023

The better your search engine optimization (SEO) is, the easier it is for customers to find your ecommerce site or product page. More people on these web pages means more opportunities to engage, excite, and eventually convert them into paying customers.

SEO 108

SEO eCommerce Customer 108

Omnisend

JANUARY 11, 2023

Reading Time: 8 minutes. When it comes to ecommerce, there’s no denying that online stores have to keep up with the ever-evolving trends. And nowadays, more and more businesses are turning to AI copywriting tools to gain a competitive edge. AI copywriting tools can help speed up your content marketing process, set your A/B testing on steroids and take your landing page conversion optimization to the next level.

eCommerce 165

eCommerce Conversion Optimization Article Technology 165

Retail TouchPoints

JANUARY 9, 2023

Stores are getting smarter by the day, driven in part by the robust experiences witnessed by the majority of us who increased our online shopping during the past three years. Classic brick-and-mortar stores are seeking to recapture foot traffic by ramping up their investment into in-store technologies. Chief among these investments are internet-connected devices such as electronic shelf labels (ESLs) that digitally display pricing, smart tags that track inventory and movement of items and sensor

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Retail Electronics Mobile Technology 321

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

JANUARY 12, 2023

Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations’ need to innovate, provide services globally, and improve employee experiences. Leading a knowledge management practice requires a unique set of skills, but what capabilities are essential for the early success of a knowledge manager?

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Management Operations Improvements Information 370

Ecommerce Platforms

JANUARY 11, 2023

The best webinar platforms are quickly becoming a must-have resource for today’s business owners, online educators, and freelancers. Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. Webinar platforms make it quick and simple to deploy your content to the web, with tools for screen capture, recording, and even online forms.

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Retail TouchPoints

JANUARY 11, 2023

Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.

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Marketing Retail Customer Operations 353

Forrester eCommerce

JANUARY 11, 2023

According to the results of our recent survey on business and technology priorities in Japan, we are seeing a continued growth in IT investments in the country despite subdued economic forecasts for 2023. Our survey found that 41% of business and technology professionals at Japanese enterprises expect to increase their group or department’s tech spending […].

Improvements 370

Improvements Technology Customer 370

Ecommerce Platforms

JANUARY 9, 2023

Have you come across ShippingEasy before? If not, never fear because you're in the right place. This ShippingEasy review will explain everything you need about this platform. So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. Does that sound good to you? Fab. Let's dive straight in!

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

GetElastic

JANUARY 10, 2023

Add to Cart buttons – they may be small, but no online retail store can do without them. Since these little, colorful clickables connect the product to the shopping cart, they are essential to the checkout process and ultimately, to your brand’s bottom line. It’s important for any ecommerce merchandiser to put some thought into their store’s Add to Cart button design.

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eCommerce Shopping Carts Retail Accessories 148

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network , which will allow retailers to pull from a large pool of brand advertisers, and the piloting of an in-store retail media solution.

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Omnichannel BigCommerce Retail Social Media 315

Forrester eCommerce

JANUARY 11, 2023

As if crippling weather wasn’t enough, Southwest dashed holiday hopes, stranding its treasured customers in moments of need. And all for the want of a nail, the kingdom was lost. Every CEO should see the failure of Southwest’s crew scheduling software as an example of why technology, and spending on the right technology, is not […].

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Technology Customer Information 195

Ecommerce Platforms

JANUARY 11, 2023

The best webinar platforms are quickly becoming a must-have resource for today’s business owners, online educators, and freelancers. Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. Webinar platforms make it quick and simple to deploy your content to the web, with tools for screen capture, recording, and even online forms.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Wiser

JANUARY 9, 2023

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace? Often, a shopper searching your brand name is an excellent leading indicator for sales volume. Your brand is top of mind and desirable.

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Improvements Electronics Events SEO 147

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

JANUARY 11, 2023

Bed Bath & Beyond reportedly plans more layoffs and will eliminate the Chief Transformation Officer role currently held by Anu Gupta, according to an internal memo from CEO Sue Gove seen by CNBC. The cuts will impact the workforce “across our corporate, supply chain and store portfolio,” but Gove didn’t specify the total number of affected employees.

Supplies 312

Supplies Operations Retail 312

Forrester eCommerce

JANUARY 9, 2023

With hundreds of thousands of vulnerabilities in the NVD database, it’s no wonder why I get multiple client inquiries on how to make sense of the volume of vulnerabilities and implement an effective remediation strategy. My recent report How To Strengthen Vulnerability Risk Management with Remediation Prioritization details what security teams should consider for their […].

Management 195

Management 195

Ecommerce Platforms

JANUARY 11, 2023

Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Omniconvert

JANUARY 11, 2023

This post examines customer retention through a churn predictive model - showing you how to use this model to predict customer attrition, address red flags inside your organization, and retain your high-value customers. The post Propensity to Churn: lose the gut feeling and grow retention with Data Science appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Retention Blog eCommerce Customer 145

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

JANUARY 12, 2023

Walmart ’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The new partnership is part of a growing push by Walmart to mimic the business model of arch-rival Amazon: packaging the technology built to power its own operations and offering it

Merchant Services 311

Merchant Services Fulfillment Retail Omnichannel 311

Forrester eCommerce

JANUARY 9, 2023

Inflation woes, supply chain disruptions, economic headwinds, and an impeding slowdown cloud the visibility of what lies ahead. How do you brace for this economic upheaval? Delayed or inadequately thought through decisions can have adverse impact on your business. Forrester has identified five key predictions for 2023, and this blogs highlights three of them for India B2B Marketing leaders.

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B2B Marketing Supplies Blog 195

Ecommerce Platforms

JANUARY 9, 2023

In today’s Livestorm webinar review, we’re going to be looking at a powerful platform for video interactions in the digital world. Video has quickly emerged as a crucial tool for business leaders and entrepreneurs from all walks of life. Whether you’re creating an event to showcase your latest products to your target audience, connecting with collaborators, or just hosting a meeting, you need the right video tools.

Webinar 196

Webinar Events Download Management 196

MakeWebBetter

JANUARY 12, 2023

To grow better in this fast-paced business world, you and your organization should never be blocked by hurdles. But rather just caper over to the desired results. Having a quality CRM by your side will make the most out of it for you. HubSpot being on top of the game has an unbeatable range of [.]. The post HubSpot CRM Payments – Collect, Sync and Monitor Payments in HubSpot appeared first on MakeWebBetter.

Games 144

Games eCommerce 144

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

JANUARY 12, 2023

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private.

Marketing 311

Marketing Document Online Retail Operations 311

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. For SaaS companies, the easiest way to manage all aspects of billing is to choose a solution that acts as your Merchant of Record (MoR). A billing solution that acts as your MoR gives you access to multiple payment processors (which lets you accept more payment methods and is useful whe

Payment Services 116

Payment Services Merchant Services Payments PayPal 116

Ecommerce Platforms

JANUARY 11, 2023

Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Liveintent

JANUARY 10, 2023

Email has long been an integral part of how the world conducts business and communicates with each other. Our reliance on and engagement with email has increased in recent years, embedding email in our lives even further. In 2020, at the height of the pandemic, email newsletters offered publishers a way to engage their audiences and regularly provide critical information and updates on COVID-19 news, findings, and restrictions.

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Subscription Arts Other Blog 117

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Retail TouchPoints

JANUARY 9, 2023

Boxed , the combination ecommerce retailer and enabler that serves both consumer and business customers, is seeking additional funding — or a possible sale — as it explores strategic alternatives. The company’s Board of Directors has retained both financial and legal advisers as it contemplates Boxed’s next moves, which could include a funding announcement within the next 45 days.

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Operations Consumer eCommerce Retail 311

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. The first factor to consider is which part of the billing cycle you need help with. In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models.

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Payment Services Payments Subscription Banking 114

Ecommerce Platforms

JANUARY 12, 2023

The best T-shirt printing companies offer today’s would-be entrepreneurs and creative minds an excellent opportunity to launch their own business, without spending a fortune on the initial set-up process. What’s more, by working with a vendor in the “ Print on Demand ” space, business owners can create a more sustainable go-to-market strategy. Rather than producing huge quantities of stock, storing them in warehouses, and hoping they sell, entrepreneurs can simply submit orders to their partners

Shipping Costs 194

Shipping Costs Payment Services Shipping Fulfillment 194

Store Growers

JANUARY 11, 2023

Last Updated on January 11, 2023. Most ecommerce stores like to have their cost per acquisition, or CPA, as low as possible. So using a bidding strategy that uses CPA as an explicit goal for your Google Ads campaigns sounds like a match made in heaven. But is the Target CPA bidding strategy really the best option? In this article, we’ll take a closer look at how this strategy works, and when to use it in your campaigns!

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Recommendation Article eCommerce Presentation 103

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail