Sat.Jan 19, 2019 - Fri.Jan 25, 2019

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How to mix technology and the human touch for a winning retail strategy

GetElastic

There are several trends driving retail store growth that are proving brick-and-mortar can succeed in a digital world. Today’s consumers are craving authentic experiences to complement their digital realms. The impact of converging physical and digital shopping experiences has never been more of a priority for retailers than this year. . According to Dan Hodges, CEO and Founder of Retail Store Tours , the top trends for 2019 include “employee training, retail environment, use of technology, busi

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3 Keys For A Killer Mobile Experience

RTP blog

By Alicia Esposito, Content Strategist. After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. With 48% of all online orders and 66% of all online traffic coming from smartphones this holiday season, Garf believes this momentum will only continue through 2019 and beyond.

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CEOs And Software

Forrester eCommerce

How To Lead The Most Important – and Perplexing — Corporate Domain by John R. Rymer and Jeffrey S. Hammond Summary What if CEOs — not software development and delivery leaders or CIOs — held the keys to the fast, high-quality software delivery that is so crucial to digital business?

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QUIZ: Are You a Marketing Data Scientist?

Optimizely

In an ideal world, every marketer would use data to its fullest impact—including website data, ecommerce data, and all types of customer data. Your marketing strategy would revolve around it; it’d be the focal point of your campaigns; you’d have an entire team working with you to analyze it; and it’d make measuring your ROI easy as can be. . Alas! Unless you’re living in marketing utopia, we’re guessing there still might be room for improvement when it comes to how you handle data across the or

Marketing 236
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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How This One Little Word Will Change Your Life

Kissmetrics

When I started my journey as an entrepreneur, I made a huge mistake. And sadly, it took me years to figure out what I was doing wrong. The issue with this mistake is that it isn’t obvious. Not just entrepreneurs, but people, in general, make it for the majority of their lives. Can you guess what that mistake is? I was a people pleaser. I kept saying “yes.” Especially when it came to business.

Other 259
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Video Advertising in 2019: Your New Tool to Increase Ecommerce Sales

BigCommerce

Customers are more informed than ever.

eCommerce 390

More Trending

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Your Guide To Finding And Buying An Online Business For Sale

My Wife Quit Her Job

For many people, running an online business is “the dream.” After all, a successful online business can free you up to live the life you want on your own schedule and on your own terms. However creating any business from scratch is a huge undertaking. Successful entrepreneurs spend months and years working to build their businesses and overnight success is a myth, especially when you start from scratch.

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The Best eCommerce SEO Tools of 2019

Groove

To be the best, you have to use the best. That’s why knowing the best tools should be an essential component of your eCommerce SEO Strategy. From legacy eCommerce SEO tools to industry disruptors, we’ve outlined some of our favorites for keyword research, backlink information and more. eCommerce SEO Tools We Recommend. Google Structured Data Testing Tool.

SEO 185
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How Personalization Can Reduce Ecommerce Bounce Rates by 20-30%

BigCommerce

Every day, an ecommerce store dies at the hands of a high bounce rate.

eCommerce 307
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China’s Tech Market Will Grow by 4% in 2019 and 7% in 2020

Forrester eCommerce

Growth in China’s technology market will slow in 2019 due to geopolitical tensions and economic pressures but will rebound in 2020. Our just-published China Tech Market Outlook, 2019 To 2020 report forecasts that business and government purchases of technology goods and services will grow by 4% in 2019 and 7% in 2020 in US dollar […].

Marketing 372
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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4 Ways To Drive Brick-and-Mortar Sales Via Facebook And Instagram Ads

RTP blog

By Declan Kennedy, StitcherAds The shopper’s experience is vastly different than it was 10 years ago. With multiple ways to shop, shoppers are finding products online and purchasing both online and in-store. As brick-and-mortar stores come under scrutiny from online shopping trends, the truth is that many shoppers appreciate going into a physical store.

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4 BigCommerce Features to Increase Website Performance

Groove

Whether you're evaluating platform options or looking to improve on your existing eCommerce technology stack, BigCommerce offers many benefits. In this post you'll learn about four key BigCommerce features and how they can help your business achieve its goals. Top BigCommerce Features. Website Customization. SEO Optimization. Payment & Inventory Management.

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WHITEPAPER: The Marketer’s Guide to Developing Your Inner Data Scientist

Optimizely

When you think about traditional marketing roles, how would you define them? Odds are adjectives like ‘right-brained’, ‘creative’ and ‘visionary’ come to mind. While these are still key characteristics of a successful marketer, there is a new, potentially unexpected qualification to add: data scientist. As ecommerce budgets tighten, organizations expect marketers to use data to answer tough questions like “Why we should do this?

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The Billion-Dollar Healthcare Problem You Can’t Just Walk Off

Forrester eCommerce

(Caleb Ewald contributed to this blog.) Super Bowl LIII is right around the corner, and we’ve begun reading the tea leaves and perusing injury reports to divine the future with precision. Will the Pats win another one? Will the Rams start a dynasty? While tea leaves are. well. tea […].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Top Takeaways From NRF2019: Humans Remain Essential, AI May Not Have All The Answers

RTP blog

The NRF 2019 Big Show saw some of retail’s biggest names, including Walmart, Target, Kroger and Alibaba, offer a glimpse into what the future holds for the industry. There was an emphasis on leading with conviction , experiential retail and bridging the personalization gap that still remains between shoppers and retailers — all while hundreds of exhibitors showcased solutions that they hope will push the industry even further ahead.

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4 Ideas to Improve Customer Experience

Groove

Personal connections are at the core of every positive customer experience. With this in mind, companies are rediscovering that online interactions are equally (if not more) important than in-person touch points. Here at Groove Commerce, we think of customer experience like an umbrella covers the entire purchase cycle. Underneath it, your website, marketing, shipping and customer service create micro-moments that influence customer sentiment.

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WEBINAR: Adapting to Your Changing Role as a B2C Marketer in 2019

Optimizely

Your role as a marketer today isn’t exactly a simple one. In fact, you have to focus on the entire customer experience, from the first touchpoint to the final display of customer loyalty. Like the famed “Renaissance Man” who excelled in multiple fields, marketers today have to be a combination of: Sound complicated? Never fear, because in this webinar, we’ll walk you through how each of these three new titles can fit into your 2019 marketing strategy.

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Retailers: Use In-Store Sensor Tech To Understand And Enhance Customer Experiences

Forrester eCommerce

Sensor-based technologies have been around for a while now — remember all the beacon hype? — and are now rapidly gaining traction. In-store sensor technology, and more importantly their contribution to understanding our in-store customers and businesses, are at a point where it is now truly digitally transforming physical stores and the experiences delivered to […].

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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How Mobility Can Connect Retailers From The Sales Floor To The Warehouse

RTP blog

By Marco Nielsen, Stratix Retailers face a number of challenges when managing operations that stretch from the production line to the showroom floor. They rely heavily on end-to-end mobility to lower costs while increasing efficiency on all fronts, including inventory, data management and even sales and customer service Employing mobile solutions has become an industry standard, but many retailers stumble when it comes to ensuring issue-free software development and application.

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On Site Search: How to Convert High-Intent Visitors

Groove

Over the years, we've encountered many businesses who want to increase transaction conversion rate. However, very few of those companies use or are aware of the benefits on site search can offer. Our benchmarking shows visitors who interact with site search are 3-5x more likely to become customers. Of those orders, average order value (AOV) is 25-50% higher than normal.

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The Ultimate Snipcart Review: A Shopping Cart Tool for Developers Who Crave Flexibility

Ecommerce Platforms

Turning to a full-fledged ecommerce platform is not always an option for some organizations, because this can turn out to be too expensive (with monthly payments and all,) and you may already have a website built and you'd rather expand that platform as opposed to transferring everything to a more cookie cutter system like Shopify or Bigcommerce. BigCommerce , Shopify , Magento, WooCommerce , etc.

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Video: How AI is Transforming Advertising and What You Should Do About it.

Forrester eCommerce

Did you know that artificial intelligence (AI) has infiltrated all parts of the advertising process? My guess is, probably not. But chances are, in an era of programmatic advertising where machines are making millions of decisions on billions of ad impressions every day, your advertising is being touched by AI. Awesome, right? But also risky: to your […].

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How to Build the Foundation for a Great Ecommerce Marketing Strategy

Omnisend

Ecommerce marketing is a tricky subject. While it’s not difficult in and of itself to do, there are a lot of different options and moving parts to be concerned with. And for someone who’s just starting out, it can be overwhelming. But out of all the things you could focus on to create a real Read more The post How to Build the Foundation for a Great Ecommerce Marketing Strategy appeared first on Ecommerce Marketing Automation | Omnisend.

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5 Email Subject Line Best Practices

Groove

Picking the best email subject line is a lot like Indiana Jones knowing which goblet was the Holy Grail in the Last Crusade — you must choose wisely. HubSpot’s research finds that 35% of email recipients open an email based on the subject line alone. That means spending extra time creating an intriguing subject line can do wonders for your open rates and engagement.

Mobile 157
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A Detailed 2Checkout Review: One of the Best Payment Gateways (2019)

Ecommerce Platforms

Searching for a payment gateway turns into a confusing battle to figure out which companies offer the best rates, which of them are helpful for processing payments in various countries and how the systems integrate with your own online store. The 2Checkout solution serves as a wonderful option, since it integrates well with tools like Shopify , Bigcommerce and more.

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Telecom-Only = Disrupted

Forrester eCommerce

My theme at PTC’19 this week was that telecommunications and colocation companies who maintain a focus on their traditional value propositions will be fully disrupted by 2025. Customers, in the era of cloud computing and embracing the shift to business agility, don’t want long-term commitments to fixed capacities of these resources. Their infrastructure consumption is […].

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Vision to frictionless reality: How Carnival created a smart city on the water

GetElastic

For John Padgett, Chief Experience Innovation Officer at Carnival Corporation, transforming customer experiences with technology is nothing new. Before joining Carnival, he was a key player in the technology development and success of Disney’s MyMagic+. Creating frictionless experiences with wearable technology. “When we decided to create a frictionless guest experience, the discussion was not actually around the technology itself.

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241: How My Blog Performed In 2018 – Year End Review

My Wife Quit Her Job

My wife just closed the books for 2018 and in this episode, I’m going to do a year end review for MyWifeQuitHerJob.com including all of the projects that I’m currently working on. What You’ll Learn. How to do a site audit for SEO. Where I’m speaking at in 2019. What’s new for 2019. My key takeaway for 2018. Other Resources And Books.

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Klaviyo Review – Email Marketing Platform For Ecommerce Businesses

Ecommerce Platforms

Email marketing happens to be one of the most useful and profitable methods of online marketing – a fact that few ecommerce store owners would not be aware of. Klaviyo is an email marketing app/service that I have reviewed in this article below. It's one of the top email marketing apps you can find in many app stores, and it has quite a reputation for expediting the email creation process.

eCommerce 157
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Retailers: Extend Omnichannel Capabilities To The Customer, Not Just Operations

Forrester eCommerce

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations. Forrester predicts that digital touchpoints will influence 55% of total European retail sales by 2022, so a retailer’s digital presence continues to play a significant role in influencing consumer purchase decisions, both online and […].

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt