Sat.Dec 17, 2022 - Fri.Dec 23, 2022

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Four ways to help your small businesses this holiday season

RetailDive

The holiday season is in full swing, and small retailers are aiming to attract last-minute shoppers. The good news is that spending should remain strong throughout December.

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Top Ecommerce Analytics Tools For 2023

Digital Doughnut

These ecommerce analytics tools can help you grow your business and also there are many other tools available on the market.

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5 Omnichannel Retail Examples | Salsify

Salsify

If brands and retailers want to keep up with consumers (and competitors), they have to crush their omnichannel retail experience.

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eCommerce Loyalty Programs: How to Manage a Loyalty Experience

GetElastic

In today’s market, it’s critical for brands to implement impactful merchandising strategies that drive conversion and customer lifetime value (CLV). A study by Incentive Solutions found that integrating a loyalty program with your commerce platform can increase your average order quantity by a whopping 319%. Another study from KPMG revealed that 75% of consumers will favor a brand if there is a loyalty program.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Forecasting The Future: Five Seismic Shifts That We Saw Coming

Forrester eCommerce

As Forrester approaches its 40th anniversary, we reflect on a few of the monumental changes that we correctly predicted.

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Grove Collaborative’s Low Stock Price Could Lead to NYSE Delisting

Retail TouchPoints

Grove Collaborative , which offers a range of sustainable household and personal care items, faces delisting on the New York Stock Exchange (NYSE) if its share price doesn’t rise within six months. The NYSE, which alerted Grove about the problem in a Dec. 14, 2022 Securities and Exchange Commission filing , requires companies to maintain a share price of at least $1 over a consecutive 30-day period to remove the delisting threat.

Other 311

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US Legal Forms Review: Is This The Right Solution for You?

Ecommerce Platforms

As you probably know, each state has regulations and required forms that make processes like registering a business, creating a will, or filing a bill of sales confusing and expensive. This is where US Legal Forms comes in. US Legal Forms has a collection of over 85,000 state-specific forms that are easy to sift through according to category and state.

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Update Your Knowledge Management Practice With Three Agile Principles

Forrester eCommerce

Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […].

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Holiday Home Stretch: Serve Last-Minute Shoppers but Plant Seeds for Future Sales

Retail TouchPoints

Retailers looking to take full advantage of each store they operate need to consider not only their own value proposition but what the surrounding area offers as well. Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report.

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Ecommerce marketing in 2023 will separate the good brands from the poor ones

Omnisend

Reading Time: 8 minutes. What worked in the last few years of ecommerce is not going to work going forward. That’s what Maurice Prüßner, CEO of ecommerce marketing agency Invisible Brands , says when asked what the ecommerce landscape of 2023 is going to look like. The old tricks no longer work. “The easy times, with people saying ‘I have some Facebook ads and I get an 8 or 10 ROAS and I’m profitable’ — that time is over,” he says.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Amazon Handmade Vs Etsy: A Side-By-Side Comparison

My Wife Quit Her Job

Etsy isn't the only online marketplace for handcrafted goods. Amazon has their own platform, called Amazon Handmade. But while the two share many similarities, their differences make one marketplace more suitable for selling handmade goods. In this article, I'll compare Amazon Handmade vs. Etsy and let you know which one is better suited for selling handmade and vintage items.

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Leaders Must Understand “The Meaning Of Stories” To Create “Meaning From Stories”

Forrester eCommerce

“You haven’t defined what story is,” said the voice of experience that afternoon, September 16, 2022. “That’s odd,” I thought. “What am I missing?” We were discussing my first leadership storytelling report, Master Storytelling For Impactful Leadership, intended to explain the “what?” and “why?” of leadership storytelling. In the report, I describe the three-arc structure […].

Customer 370
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Celebrus Can Help Retailers Offer Personalization Without Needing Cookies

Retail TouchPoints

Celebrus has released Celebrus CX Vault, a platform designed to deliver relevant messages to shoppers while keeping their information private. Celebrus CX Vault utilizes no-party data, an information technique that does not use tracking, sharing or cookies of any kind. The solution was created to work by recognizing the context of a browsing session in real time and then applying machine learning to further determine and interpret user interest.

Retail 305
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NPS Benchmarks – understanding where you stand in the world of NPS

Omniconvert

This article will get you through NPS benchmarking, the factors affecting NPS benchmarks, and the NPS benchmarking by industry. Eliminate every last doubt about NPS benchmarking. The post NPS Benchmarks – understanding where you stand in the world of NPS appeared first on Omniconvert Ecommerce Growth Blog.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Modalyst Review – A Powerful Dropshipping App But How Does It Work?

My Wife Quit Her Job

The right tools and resources can help you run your dropshipping e-commerce business efficiently and increase profit margins. One of the most popular dropshipping tools is Modalyst, a powerful dropshipping platform that makes it easier to find high-quality products from reliable suppliers. In this Modalyst review, I'll help you decide if Modalyst is the right tool for your business.

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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Forrester eCommerce

The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.

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Torrid Launches Resale Program as ThredUP’s First Plus-Size Partner

Retail TouchPoints

Torrid has entered the Resale-as-a-Service (RaaS) business to serve its size 10-to-30 customers, becoming resale platform ThredUP ’s first plus-size brand. The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. U.S. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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Patagonia to close stores, give employees paid week off for the holidays

RetailDive

The company says the decision is important for the quality of life it provides its employees.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Spocket Dropshipping Review – Plans, Pricing, Pros And Cons

My Wife Quit Her Job

If you're serious about making money dropshipping, you need a tool to help you source quality products and create enough margin to make your business profitable. But with so many available dropshipping tools, how do you pick the right one? In this Spocket Review, I explain how the platform works so you can compare it with other dropshipping tools. The post Spocket Dropshipping Review – Plans, Pricing, Pros And Cons appeared first on MyWifeQuitHerJob.com.

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The Future Of Account-Based Selling Technology

Forrester eCommerce

(Part two of a two-part series) In part one of this series, Account-Based Selling Technologies: What You Need To Know, Anne Slough defined account-based selling (ABS) technologies and the business value that users can expect from these solutions. When properly selected, deployed, and adopted, these solutions deepen the understanding of key accounts, allowing sellers to […].

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Easton Town Center’s Holiday Design Partnership Puts Sustainability into Action

Retail TouchPoints

Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Easton Town Center has been busy this holiday season, as might be expected at a mall that welcomes nearly 30 million annual visitors.

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Revlon set to exit bankruptcy by April

RetailDive

If a judge approves, the beauty company will conclude its Chapter 11 process with its lenders as its new owners, but what happens next remains uncertain.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Retail Trend Watch 2023: Here’s What to Look For

365 Retail

Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still recovering from the pandemic. . But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Here’s an overview of the most important trends every retailer needs to pay attention to in 2023.

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Sales Kickoff Meeting: CSOs Must Do These Four Things Well

Forrester eCommerce

During the next round of sales kickoff (SKO) meetings, sellers will seek answers to probing questions. Will there be shortfalls, layoffs, and reorganizations? Better products, achievable quotas, and more support? CSOs/CROs, together with sales enablement leaders, must address these questions and emotions. They must also use their budgets creatively to drive the agenda and energy […].

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Serious Counterfeiting Requires a Serious, Intelligence-Led Response

Retail TouchPoints

Every day, more brands fall victim to industrialized counterfeiting. According to the United Nations Commission on Crime Prevention and Criminal Justice, counterfeiting is now the second-largest source of criminal income worldwide. Significantly, it has also been linked to the financing of terrorist activities, offering a lucrative and relatively low-risk source of funds.

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Holiday returns rise 57% from 2021: report

RetailDive

Consumers have become critical of their discretionary spending and may be returning to repurchase at steeper holiday discounts, Salesforce said.

Consumer 131
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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69% of Men Don’t Return Clothes That Don’t Fit

365 Retail

With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with different socio-economic backgrounds who regularly shop online to find their most common habits. 20% of Men Admitted to Never Returning Ill-Fitting Items of Clothing. The survey discovered that 20% of men never return ill-fitting items of clothing, and a further 49% of men had a laissez-faire approach to returning ill-fitting clothes, regard

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No, March Isn’t Toilet Paper And Pasta Month

Forrester eCommerce

Historical data collected during the pandemic might suggest UK consumers buy their annual supply of toilet paper and pasta in March. Today that information remains in companies’ insights and marketing databases alongside data that predicts buyer behaviours. The same applies to B2B data both in terms of areas where sales grew and declined. The question is which behaviours are part of a trend and which are simply anomalies and what can B2B marketing leaders do to ensure they don't sleepwalk into m

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Under Armour Appoints Hospitality Veteran as President and CEO

Retail TouchPoints

Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board of directors following a search that began in May 2022. Linnartz will officially join the athletic performance brand on Feb. 27, 2023, succeeding Patrik Frisk, the former President, CEO and member of the board of directors who stepped away from the role in June 2022.

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Consumers are hitting the brakes on apparel purchases: UBS

RetailDive

Department stores and other retailers dependent on clothing sales face a gloomy 2023 and may shutter more locations, according to the analysts.

Apparel 128
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.