Sat.Dec 17, 2022 - Fri.Dec 23, 2022

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Four ways to help your small businesses this holiday season

RetailDive

The holiday season is in full swing, and small retailers are aiming to attract last-minute shoppers. The good news is that spending should remain strong throughout December.

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Top Ecommerce Analytics Tools For 2023

Digital Doughnut

These ecommerce analytics tools can help you grow your business and also there are many other tools available on the market.

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5 Omnichannel Retail Examples | Salsify

Salsify

If brands and retailers want to keep up with consumers (and competitors), they have to crush their omnichannel retail experience.

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eCommerce Loyalty Programs: How to Manage a Loyalty Experience

GetElastic

In today’s market, it’s critical for brands to implement impactful merchandising strategies that drive conversion and customer lifetime value (CLV). A study by Incentive Solutions found that integrating a loyalty program with your commerce platform can increase your average order quantity by a whopping 319%. Another study from KPMG revealed that 75% of consumers will favor a brand if there is a loyalty program.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Update Your Knowledge Management Practice With Three Agile Principles

Forrester eCommerce

Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […].

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Grove Collaborative’s Low Stock Price Could Lead to NYSE Delisting

Retail TouchPoints

Grove Collaborative , which offers a range of sustainable household and personal care items, faces delisting on the New York Stock Exchange (NYSE) if its share price doesn’t rise within six months. The NYSE, which alerted Grove about the problem in a Dec. 14, 2022 Securities and Exchange Commission filing , requires companies to maintain a share price of at least $1 over a consecutive 30-day period to remove the delisting threat.

Other 311

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Ecommerce marketing in 2023 will separate the good brands from the poor ones

Omnisend

Reading Time: 8 minutes. What worked in the last few years of ecommerce is not going to work going forward. That’s what Maurice Prüßner, CEO of ecommerce marketing agency Invisible Brands , says when asked what the ecommerce landscape of 2023 is going to look like. The old tricks no longer work. “The easy times, with people saying ‘I have some Facebook ads and I get an 8 or 10 ROAS and I’m profitable’ — that time is over,” he says.

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Leaders Must Understand “The Meaning Of Stories” To Create “Meaning From Stories”

Forrester eCommerce

“You haven’t defined what story is,” said the voice of experience that afternoon, September 16, 2022. “That’s odd,” I thought. “What am I missing?” We were discussing my first leadership storytelling report, Master Storytelling For Impactful Leadership, intended to explain the “what?” and “why?” of leadership storytelling. In the report, I describe the three-arc structure […].

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Celebrus Can Help Retailers Offer Personalization Without Needing Cookies

Retail TouchPoints

Celebrus has released Celebrus CX Vault, a platform designed to deliver relevant messages to shoppers while keeping their information private. Celebrus CX Vault utilizes no-party data, an information technique that does not use tracking, sharing or cookies of any kind. The solution was created to work by recognizing the context of a browsing session in real time and then applying machine learning to further determine and interpret user interest.

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Modalyst Review – A Powerful Dropshipping App But How Does It Work?

My Wife Quit Her Job

The right tools and resources can help you run your dropshipping e-commerce business efficiently and increase profit margins. One of the most popular dropshipping tools is Modalyst, a powerful dropshipping platform that makes it easier to find high-quality products from reliable suppliers. In this Modalyst review, I'll help you decide if Modalyst is the right tool for your business.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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NPS Benchmarks – understanding where you stand in the world of NPS

Omniconvert

This article will get you through NPS benchmarking, the factors affecting NPS benchmarks, and the NPS benchmarking by industry. Eliminate every last doubt about NPS benchmarking. The post NPS Benchmarks – understanding where you stand in the world of NPS appeared first on Omniconvert Ecommerce Growth Blog.

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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Forrester eCommerce

The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.

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Holiday Home Stretch: Serve Last-Minute Shoppers but Plant Seeds for Future Sales

Retail TouchPoints

Retailers looking to take full advantage of each store they operate need to consider not only their own value proposition but what the surrounding area offers as well. Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report.

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Spocket Dropshipping Review – Plans, Pricing, Pros And Cons

My Wife Quit Her Job

If you're serious about making money dropshipping, you need a tool to help you source quality products and create enough margin to make your business profitable. But with so many available dropshipping tools, how do you pick the right one? In this Spocket Review, I explain how the platform works so you can compare it with other dropshipping tools. The post Spocket Dropshipping Review – Plans, Pricing, Pros And Cons appeared first on MyWifeQuitHerJob.com.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Retail Trend Watch 2023: Here’s What to Look For

365 Retail

Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still recovering from the pandemic. . But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Here’s an overview of the most important trends every retailer needs to pay attention to in 2023.

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The Future Of Account-Based Selling Technology

Forrester eCommerce

(Part two of a two-part series) In part one of this series, Account-Based Selling Technologies: What You Need To Know, Anne Slough defined account-based selling (ABS) technologies and the business value that users can expect from these solutions. When properly selected, deployed, and adopted, these solutions deepen the understanding of key accounts, allowing sellers to […].

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Torrid Launches Resale Program as ThredUP’s First Plus-Size Partner

Retail TouchPoints

Torrid has entered the Resale-as-a-Service (RaaS) business to serve its size 10-to-30 customers, becoming resale platform ThredUP ’s first plus-size brand. The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. U.S. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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How To Start An Online Business in Australia

Ecommerce Platforms

Learning how to start an online business in Australia requires the appropriate business structure, proper registration documents, and an ecommerce platform to create an online store and sell products. With the 11th largest ecommerce market in the world , and online commerce representing about 9% of all retail trade in Australia, now’s the time to start an online store.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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69% of Men Don’t Return Clothes That Don’t Fit

365 Retail

With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with different socio-economic backgrounds who regularly shop online to find their most common habits. 20% of Men Admitted to Never Returning Ill-Fitting Items of Clothing. The survey discovered that 20% of men never return ill-fitting items of clothing, and a further 49% of men had a laissez-faire approach to returning ill-fitting clothes, regard

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Forecasting The Future: Five Seismic Shifts That We Saw Coming

Forrester eCommerce

As Forrester approaches its 40th anniversary, we reflect on a few of the monumental changes that we correctly predicted.

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Easton Town Center’s Holiday Design Partnership Puts Sustainability into Action

Retail TouchPoints

Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Photo courtesy of Easton Town Center. Easton Town Center has been busy this holiday season, as might be expected at a mall that welcomes nearly 30 million annual visitors.

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Uscreen vs Dacast: The Battle of The OTT Services

Ecommerce Platforms

For the uninitiated, OTT services offer video streaming, on-demand movies, and live TV, enabling creators to build profitable online video businesses. These services are usually provided in exchange for a monthly fee, pay-as-you-go, or some other form of subscription. . With the rise of OTT usage, we thought we'd compare two big OTT contenders: Uscreen and Dacast.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Revlon set to exit bankruptcy by April

RetailDive

If a judge approves, the beauty company will conclude its Chapter 11 process with its lenders as its new owners, but what happens next remains uncertain.

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Sales Kickoff Meeting: CSOs Must Do These Four Things Well

Forrester eCommerce

During the next round of sales kickoff (SKO) meetings, sellers will seek answers to probing questions. Will there be shortfalls, layoffs, and reorganizations? Better products, achievable quotas, and more support? CSOs/CROs, together with sales enablement leaders, must address these questions and emotions. They must also use their budgets creatively to drive the agenda and energy […].

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Under Armour Appoints Hospitality Veteran as President and CEO

Retail TouchPoints

Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board of directors following a search that began in May 2022. Linnartz will officially join the athletic performance brand on Feb. 27, 2023, succeeding Patrik Frisk, the former President, CEO and member of the board of directors who stepped away from the role in June 2022.

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Best Gumroad Alternatives (Dec 2022)

Ecommerce Platforms

If you’re searching for the ultimate solution to help you sell digital products, you’ve probably considered the benefits of Gumroad before. But with the latest changes in their pricing, more and more users are looking for alternatives. We have chosen the safest, quickest and simplest to use Gumroad alternatives for you. You'll be able to start selling within a few hours, in most cases at a lower price – with no programming or web development experience necessary.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How can online reviews change the company image

365 Retail

As the labour market continues to evolve, employers and job seekers alike need to understand the importance of digital presence and its role in the overall job search experience. With the rise of digital resources such as Gowork.com, employers now have an opportunity to build their image and improve their ratings more than ever before. What is GoWork?

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No, March Isn’t Toilet Paper And Pasta Month

Forrester eCommerce

Historical data collected during the pandemic might suggest UK consumers buy their annual supply of toilet paper and pasta in March. Today that information remains in companies’ insights and marketing databases alongside data that predicts buyer behaviours. The same applies to B2B data both in terms of areas where sales grew and declined. The question is which behaviours are part of a trend and which are simply anomalies and what can B2B marketing leaders do to ensure they don't sleepwalk into m

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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

FedEx is planning to cut an additional $1 billion in costs, citing weak demand that led to a disappointing profit for Q2 2023, which ended Nov. 30. Most of the cuts are expected to impact the Express unit through measures including fewer flights. The reductions will add to cost-cutting measures announced in September to bring FedEx’s total fiscal savings plan for 2023 to $3.7 billion.

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BigCommerce Free Trial in 2023: Everything You Need to Know

Ecommerce Platforms

With over 60,000 active users, BigCommerce has firmly cemented itself as one of the most popular eCommerce platforms on the market. So, if you’re looking to launch an eCommerce business or migrate to a new eCommerce platform, you’ve likely come across BigCommerce alongside its competitors (Shopify, Squarespace, and the like). . However, if you’re on a tight budget (and with the cost of living crisis, who isn’t at the moment?

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt