Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Repeat customers are easier to sell to than new visitors on your ecommerce store, and they spend more too (up to 67% more ). Unfortunately, convincing clients to return to your business and keep spending their hard-earned cash isn’t always easy.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

RetailDive

AUGUST 29, 2022

Brands are relying on WebAR to transform their e-commerce sites into powerful AR commerce destinations.

eCommerce 145

eCommerce 145

Salsify

AUGUST 30, 2022

Modern consumers around the world no longer limit their shopping to retailers in their home countries. They're increasingly turning to international retail websites to find the best products that fit their needs and lifestyles.

Consumer 115

Consumer Retail eCommerce 115

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. An investigation concluded the Tim Hortons mobile app secretly collected sensitive user geolocation data without consent even when the app wasn’t in use.

Mobile 312

Mobile Payments Payment Services Retail 312

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

AUGUST 29, 2022

Data-driven, actionable insights will be critical for weathering economic turbulence. Providing these insights ranks high among marketing operations teams’ priorities in the year ahead.

Operations 369

Operations Marketing B2B Technology 369

Groove

SEPTEMBER 2, 2022

In recent years, consumer comfort in ordering perishable goods has exponentially increased. As eCommerce becomes mainstream in this vertical, merchants have a unique opportunity to capitalize on increased demand. In this blog, we will be describing the rules and requirements that eCommerce merchants need to follow before sending their perishables items directly to their customers’ front doors.

Shipping Costs 195

Shipping Costs Merchant Services Shipping Presentation 195

Retail TouchPoints

SEPTEMBER 1, 2022

Through its new For the Love of Labor program, workwear retailer Carhartt will award $175,000 in grants to four organizations committed to serving women and/or diversifying the skilled trade workforce. The retailer is committing all online sales made on Labor Day, Sept. 5, to programs supporting education, training and placing workers into meaningful skilled trade jobs.

Workshop 331

Workshop Events Retail 331

Forrester eCommerce

SEPTEMBER 1, 2022

Who am I? Even though I was born in a small town in the northern part of India, I have spent most of my life in the glorious city of Mumbai where I earned my degree in mechanical engineering. Dancing on the high beats of Bollywood music rejuvenates me! I moved to the United States […].

Management 369

Management Supplies Customer 369

lateshipment

AUGUST 30, 2022

E-commerce returns have greatly evolved over the years. Businesses initially saw returns as just a cost-center for their business and planned to save a few bucks by not offering returns to their customers. Then e-commerce retailers began realizing that customers preferred to shop with businesses that offered returns and considered returns inevitable and a necessary evil that encouraged future marketing communications.

eCommerce 130

eCommerce Shipping Costs Shipping Management 130

Ecommerce Platforms

SEPTEMBER 1, 2022

The best accounting software for Shopify allows business owners to simplify the tasks of managing cash flow and finances for their online stores. Today’s entrepreneurs are often reliant on a huge selection of different apps and tools in their day-to-day lives, from collaboration services to website builders and payment systems. The more you can bring your various tools together into the same environment, the more efficient your workflows become.

Shopify 192

Shopify Payment Services Banking Books 192

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

SEPTEMBER 2, 2022

Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

Forrester eCommerce

SEPTEMBER 1, 2022

Competencies, culture, and compensation — find out where you should invest your sales enablement budget in the year ahead with our new report, Planning Guide 2023: Sales Enablement.

Technology 369

Technology Customer 369

Store Growers

AUGUST 29, 2022

Last Updated on August 29, 2022. The importance of people that have been to your website before but didn’t buy shouldn’t be underestimated. After all, they were interested enough in what you offer at some point, so there might still be a chance of converting them. And Remarketing allows you to do exactly that. The two most popular ways to configure remarketing audiences are through Google Ads and Google Analytics.

Definition 113

Definition Merchant Services Customer Other 113

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. With rewards apps, you provide your consumers with points or bonuses every time they make a purchase or complete a certain action. Rewards apps allow you to implement different kinds of rewards based on customer behavior.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Retail TouchPoints

SEPTEMBER 1, 2022

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in 2022, according to Statista. Despite this rapid growth rate, there are indications of a major credibility gap when it comes to influencers’ actual effectiveness. A recent consumer survey conducted by Wakefield Research for The Desire Company revealed some startling trends: 87% of consumers say it’s likely influencers don’t even use the products they advertise; 82% of consumers who have purcha

Consumer 321

Consumer Recommendation Marketing Retail 321

Forrester eCommerce

AUGUST 30, 2022

Tech Execs: It Is Time To Take The Lead, Break Boundaries & Build The Future In today’s turbulent social and economic times, more is expected of business executives than ever before. But according to our research, most organizations have yet to unlock the full potential of technology. In fact, only 20% of organizations are currently […].

Technology 369

Technology Customer 369

Salsify

SEPTEMBER 1, 2022

If, as people say, a picture is worth a thousand words, smart marketers should realize: A video could be worth millions.

eCommerce 130

eCommerce Marketing Omnichannel 130

RetailDive

SEPTEMBER 2, 2022

Amazon Warehousing & Distribution allows the company to capture more value from its fulfillment network, which has grappled with excess capacity this year.

Fulfillment 121

Fulfillment 121

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

SEPTEMBER 2, 2022

Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. 1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.

Shipping Costs 311

Shipping Costs eCommerce Jewelry Shopify 311

Forrester eCommerce

SEPTEMBER 1, 2022

Marketers and technology vendors alike are rethinking approaches to engagement and enablement in response to the consumer-like behaviors of B2B buyers, heightened expectations for digital experiences, and the demands of a modernized workforce. The ability to automate conversational interactions using chatbots and virtual assistants (VAs) is one of many business requirements for organizations looking to […].

B2B 367

B2B Technology Consumer Marketing 367

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Xero’s Small Business Index is based on anonymised and aggregated data from hundreds of thousands of small businesses. In the UK, it fell to its lowest point (84 points) in July since February 2021.

Small Business Retail 107

Small Business Retail Payment Services Telecommunications Games 107

RetailDive

SEPTEMBER 2, 2022

An official with the National Labor Relations Board recommended the company’s objection to the voting process be rejected and the union certified.

Recommendation 118

Recommendation 118

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

AUGUST 29, 2022

Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris

Operations 312

Operations Technology Customer Marketing 312

Forrester eCommerce

SEPTEMBER 1, 2022

Tell Us About Yourself I was born in Amman, Jordan. Some weeks after, my family relocated to the United States and settled in the Midwest. My childhood took me from Minneapolis to Milwaukee and eventually to the south suburbs of Chicago, where I currently reside. How Did You Get Interested in Data and Analytics? Growing […].

Customer Data 366

Customer Data Customer Customer Experience 366

365 Retail

AUGUST 30, 2022

As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s Jamshed Mughal, Global Head of Strategy, discusses. Are more customers likely to join loyalty schemes because of the cost-of-living crisis? According to pay.uk , most consumers have emerged from the pandemic with an unwavering sense of loyalty to the their favourite brands.

Customer Retention 104

Customer Retention Subscription Consumer Channel 104

RetailDive

AUGUST 29, 2022

As rivals struggle to redefine the legacy model, the Southern chain has stuck with its founding family — and retail fundamentals.

Department Stores 116

Department Stores Retail 116

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Retail TouchPoints

AUGUST 30, 2022

Boxed has partnered with TerraCycle to enable customers to recycle packaging for any brand of home essentials and personal care products. The effort, which is sponsored by Procter & Gamble, lets users mail in waste using a prepaid shipping label available online. Once collected, the packaging is cleaned, separated by material composition and reduced to pellets that can be remolded to make new recycled products.

Shipping Labels 312

Shipping Labels Clothing Shipping eCommerce 312

Forrester eCommerce

SEPTEMBER 1, 2022

Experience from past economic slumps indicates that B2B sales leaders’ budget plans must balance essential strategic investments with “quick win” tactical investments.

B2B 365

B2B Customer 365

iVend

SEPTEMBER 1, 2022

For retailers who weathered the pandemic storm, the lull has been short-lived, and they’re now battening down the hatches again in the face of the next assault – the predicted global recession. Driven by the impact of the pandemic, the war in Ukraine, hikes in energy and food prices, and worldwide inflation, the world ‘ may soon be teetering on the edge of a global recession’ says the International Monetary Fund ( IMF).

Technology 98

Technology Retail Payment Services POS 98

RetailDive

AUGUST 31, 2022

Trish Donnelly, who arrived from Urban Outfitters last year to lead Calvin Klein globally and all the company’s brands in North America, is leaving.

Apparel 112

Apparel 112

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail