Forrester eCommerce
JULY 8, 2024
Over the past four years, marketers have navigated unprecedented change in the B2B event sector as first the pandemic and then inflation impacted their plans. To help leaders better understand this dynamic landscape, Forrester’s Q1 2024 State Of B2B Events Survey gathered responses from over 200 event decision-makers to identify and analyze the key trends.
My Wife Quit Her Job
JULY 11, 2024
In this episode, Toni and I cover the latest news from Tiktok, Wix and the most recent thing Google has done to p**s sellers off. Out of all of the ecommerce companies, TikTok seems to be innovating the fastest and will become a much bigger player in the future. What You’ll Learn The newest features of TikTok Latest update on Wix How Google pissed a lot of sellers off Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
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Salsify
JULY 9, 2024
An Amazon product detail page (PDP) that lacks enhanced content is equivalent to leaving the house in a state of undress. People will look at your PDP — and then quickly scroll away if it appears bare.
Forrester eCommerce
JULY 11, 2024
Microsoft announced the availability of Microsoft Entra Suite, which will compete in the hot security service edge (SSE) market. Microsoft’s domination of the enterprise software market means that many organizations will “end up” with Microsoft solutions, even if that’s not what the CIO or CISO really wanted. Take Microsoft Teams; because it’s Microsoft, it’s everywhere.
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
365 Retail
JULY 11, 2024
Currys has announced further investments in its store portfolio. This year, 115 Currys stores are set to receive significant investments, with 50 of its largest stores, or megastores, undergoing major upgrades across the UK. The investments aim to enhance the blended in-store and online omnichannel model that is crucial to Currys’ customers, with two-thirds using stores to make their purchases.
Retail TouchPoints
JULY 8, 2024
Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on July 15, 2024, as reported in the Minneapolis Star-Tribune and confirmed by Target. The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. “Target is committed to creating an easy and convenient checkout experience, and that includes providing our guests with numerous ways to pay, including our ne
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Forrester eCommerce
JULY 11, 2024
Let’s face it: A lot of what developers do is routine. I’m pretty sure I’ve never heard a developer declare, “Hooray, I get to set up a SQL database!” (Well… maybe I’ve heard that once or twice — I know a lot of developers who are connoisseurs of sarcasm).
Salsify
JULY 11, 2024
We might be a few months away from the holiday season , but with 27% of shoppers starting to buy their holiday gifts as early as October, according to Salsify’s “ 2024 Holiday Consumer Research ” report, there’s no time like the present (pun intended) to plan your winter campaigns.
Retail TouchPoints
JULY 11, 2024
Oil and gas giant BP has signed a deal to bring electric vehicle (EV) charging hubs under its BP Pulse banner to 75 Simon Property Group sites across the U.S. This deal will include more than 900 ultra-fast Gigahub charging bays that support nearly every make and model of EV, with the first locations opening to the public in early 2026. The specific Simon locations that will be included weren’t announced, but Richard Bartlett, CEO of BP Pulse said that Simon’s portfolio of shopping, dining and e
RetailWire
JULY 7, 2024
Sam's Club has quietly implemented a policy that requires shoppers to pay extra for access during designated hours, a revelation that sparked discussions among concerned consumers across various social platforms.
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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Forrester eCommerce
JULY 10, 2024
Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.
Practical eCommerce
JULY 9, 2024
Need a new ad, logo, presentation, image, or video? There's a custom GPT for that. The post 13 Custom GPTs to Generate Content appeared first on Practical Ecommerce.
Retail TouchPoints
JULY 10, 2024
As an online business, your sales numbers won’t matter if you can’t deliver your customers’ orders efficiently. There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business.
RetailDive
JULY 12, 2024
The agreement with federal regulators requires the retailer to reduce its inventory and improve stocking efficiency to avoid safety hazards like blocked emergency exits and access to fire extinguishers.
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Forrester eCommerce
JULY 10, 2024
In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.
365 Retail
JULY 11, 2024
Hobbycraft has confirmed plans to open seven new stores in 2025, following the recent opening of its fifth store of 2024 in Blackpool. This brings the total number of stores opened over the last four years to 26, highlighting the importance of physical retail space for the UK’s arts and crafts retailer. While many retail businesses have shifted focus to online platforms, Hobbycraft regards its stores as vital hubs for its customers.
Retail TouchPoints
JULY 12, 2024
Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. Digital Shelf Tags Improve Store Efficiency and Sustainability Through a partnership with VusionGroup , Hy-Vee is rolling out digital shelf tags in more than 230 stores to enable real-time updates to product inform
RetailDive
JULY 11, 2024
The increase, which will start Sept. 1, is likely to generate $350 million in incremental sales and profit over the next two years, according to one analyst’s estimate.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Forrester eCommerce
JULY 10, 2024
As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.
RetailWire
JULY 7, 2024
A Trader Joe's receipt from a California family has sparked a viral discussion on social media about grocery costs and shopping choices for large families who are on a budget.
Retail TouchPoints
JULY 11, 2024
Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. New Ebay Cash Advance Offers Sellers Fast Access to up to $1 Million Ebay has launched a new Business Cash Advance offering, a revenue-based financing product that will give eligible U.S.
RetailDive
JULY 9, 2024
Following HBC’s deal to take over Neiman Marcus and form “Saks Global,” RJ Cilley left to become chief executive at HVAC startup Voomi Supply.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Forrester eCommerce
JULY 8, 2024
I’m planning a family ski trip to Hokkaido, Japan. It’s going to be great, but it’s also going to involve quite a bit of planning. Two decades ago I would have gone to the library and taken out a travel guide.
RetailWire
JULY 6, 2024
A new retail platform has emerged in Oklahoma and Alabama: AI-powered vending machines that dispense bullets. These machines, developed by American Rounds, are located in supermarkets and use advanced technologies like artificial intelligence and facial recognition to ensure buyers meet legal age requirements. Other than that, they operate like any other generic vending machine that would have normally stocked and dispensed toys, candy, snacks, drinks, and other similar fare.
Retail TouchPoints
JULY 9, 2024
UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery operations.
Practical eCommerce
JULY 7, 2024
Shopify's growth continues, with Q1 2024 revenue up 23% from the prior year, mainly owing to Shopify Payments. The post Payment Processing Fuels Shopify Earnings appeared first on Practical Ecommerce.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
JULY 8, 2024
Generative AI is the most hyped technology for 2024, seemingly poised to change how we interact with technology and apparently upset every industry. However, while it is seemingly talked about everywhere, according to Forrester February 2024 Consumer Pulse Survey only 39% of US online adults have actually used generative AI.
RetailWire
JULY 6, 2024
Costco has agreed to a $2 million settlement in response to a class action lawsuit alleging the false advertising of its Kirkland Signature Moist Flushable Wipes. The lawsuit, representing customers who purchased the wipes in New York between July 1, 2011, and May 31, 2017, claims that the wipes were not actually flushable and instead ended up causing significant damage to people's plumbing and septic systems.
Retail TouchPoints
JULY 12, 2024
The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand. Even a mom-and-pop bodega should be able to gauge how many people will order a breakfast sandwich and coffee each day. For larger-scale retailers, the ability to develop an accurate forecast only gets complicated, and re-complicated, as they strive to correctly place and price inventory in multiple locations so they can maximize sell-through with minimum discounting.
RetailDive
JULY 12, 2024
Inflation concerns continue to weigh on shoppers, with 84% saying it has affected how they spend their money, according to a report from Jungle Scout.
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