Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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10 Tips To Help Customers Find Your Products — in Any Channel

Pivotree Blog

Have you mapped your customer journey lately? Chances are it’s a bit of a roller coaster. But the wild ride almost always starts the same: a customer finds your product or brand. . As consumers, we all understand the drive to find products that meet our needs. We want seamless ways to buy and get the products. And we naturally give our business to companies we trust.

Channel 98
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Google enhances shopping experience for search

RetailDive

The company’s updates come just as consumers — who are feeling the impact of high prices — start shopping for holiday gifts.

Gifts 119
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A Customer Experience is a Full Journey: Making the Most of it Through People Tracking

Retail TouchPoints

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. It’s imperative customers are safe, comfortable and are offered privacy as they move about. Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy.

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Introducing The Green Market Revolution

Forrester eCommerce

The green market revolution gives businesses an historic opportunity for new environmentally sustainable products and services for everything. Learn more in this blog post.

Marketing 370
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Shopify Exchange: How To Buy & Sell A Shopify Store

My Wife Quit Her Job

Shopify Exchange can be a great platform if you're looking to buy or sell an ecommerce store, but it's not without its limitations. In this post Shopify Exchange Review, I'll show you how it works, including how to buy and sell on the Exchange marketplace. I'll also share some Shopify Exchange drawbacks. The post Shopify Exchange: How To Buy & Sell A Shopify Store appeared first on MyWifeQuitHerJob.com.

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Increasing US Open Shop's Conversion Rate by 35%

Groove

The US Open is one of four international Grand Slam tennis tournaments that take place in New York every August. Having garnered a massive following in the United States and beyond, this brand has an enormous demand for merchandise and other memorabilia from tournament fans. With this in mind, the US Open team came to Groove Commerce to redesign and optimize their existing BigCommerce store before the tournament began.

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Questions to Ask When Setting CX Metrics Goals

Forrester eCommerce

This past summer, I participated in my first century cycling ride – 110 miles through eastern Massachusetts. My goal was simple…to not be the last person across the finish line. I met my goal, almost crawling across the finish line dragging my bike behind me. As expected, my overall time was high. So, I’ve already […].

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EasyGift Review: Is This Shopify App Worth The Hype?

Ecommerce Platforms

Customer experience remains the name of the ecommerce game in 2022. Amongst a sea of online stores, the best way for yours to stand out is if you can honestly wow your customers – not only with an engaging customer journey unique to your brand but also with thoughtful gestures. This stat speaks for itself: 42% of customers will pay more when offered a warm and friendly customer experience, and for 73%, CX is a deciding factor in their buying decision.

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The 7 Perfect Verticals for Generating Recurring Revenue

Groove

Selling products online often means wild swings in revenue generation based upon trends, seasonality or consumer sentiments. This translates to many eCommerce merchants seeing massively profitable summer or winter months. On the flip side, upwards of 75% of a business’s revenue comes from these same months. As an online retailer, you have likely asked yourself “What can I do to smooth the peaks and valleys of my online revenue?

Payments 195
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Toys ‘R’ Us Continues Comeback with Digital (for now) Return to the UK

Retail TouchPoints

Last December, Toys ‘R’ Us opened its first U.S. flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. This year, the retailer has its sights set abroad, with the debut of new ecommerce flagships for both Toys ‘R’ Us and Babies ‘R’ Us in the UK just weeks before the official kickoff of the holiday season. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., and seem to point to a turning of the tides for the beleagu

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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The B2C CMO’s Environmental Sustainability Blueprint

Forrester eCommerce

Despite the massive opportunity in today’s green market, many B2C CMOs don’t know where to start. Learn the six keys to activating sustainability in your B2C marketing and communications.

B2C 367
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Adserea Review: Is This Dropshipping Tool Worth It?

Ecommerce Platforms

Dropshipping is one of the most rapidly growing industries in the world. In fact, by 2025, it’s expected to hit a market value of $557.9 billion. Couple this with the fact many of us are fed up with the 9-5 grind; grabbing a slice of the dropshipping pie is increasingly appealing. But what does it take to get started with dropshipping? As eCommerce business models go, dropshipping is one of the more straightforward options.

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Why You Should Monitor Competitor Prices

Wiser

For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. But there’s no question that knowing your competitors’ prices is absolutely vital to the success of your business. Everyone knows that the right price at the right time can increase sales, but how can you know how to price competitively if you can’t keep up with what’s going on in the market?

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Circle K Welcomes Cannabis Seller as Next-Door Neighbor Via Green Thumb Partnership

Retail TouchPoints

Cannabis retailer Green Thumb has partnered with Circle K to launch an initial 10 RISE Express medical dispensaries adjacent to Circle K stores in Florida. The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The B2B Content Guide: High-Performing Campaigns Succeed Across The Buyer Journey

Forrester eCommerce

Create an insight-driven B2B content strategy development that aligns to the campaign implementation process. Find out more.

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Print on Demand Asia: Your Ultimate Guide for 2023

Ecommerce Platforms

Print-on-demand in Asia is a growing business opportunity for entrepreneurs keen to make an income without spending vast sums of money on manufacturing and order fulfillment. For the uninitiated, print-on-demand (POD) is a type of dropshipping. It’s a form of ecommerce where you sell personalized products such as mugs, tees, posters, bags, and so on.

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How Halloween became a $10B business for retailers

RetailDive

Outdoor decorations and displays have become more extravagant than ever. But that wasn’t always the case.

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Balenciaga Cuts Ties with Controversial Kanye; ADL Calls on Adidas to Follow Suit

Retail TouchPoints

Balenciaga has ended its relationship with Ye, formerly known as Kanye West, following the entertainer’s continued controversial behavior, which includes a growing list of antisemitic statements. Following the release of parent company Kering ’s Q3 2022 earnings on Oct. 20, 2022, the company noted that, “Balenciaga has no longer any relationship nor any plans for future projects related to this artist,” in response to a question from WWD regarding the partnership.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Overcoming The Insights Gaps Of The B2B Revenue Engine

Forrester eCommerce

Organizations who consistently produce and take action on insights simply perform better. We can help get you there.

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Why Customer Returns Are Increasing (and What To Do About It)

Salsify

Ecommerce shopping has exploded in popularity over the past few years — but the downside to this boom is an increase in returns, cutting into profits and disrupting businesses’ attempts to manage their inventory.

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Shein jumps into resale

RetailDive

The fast-fashion site has launched a way for its U.S. customers to buy and sell secondhand items via its mobile app.

Fashion 133
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Modern Luxury Media Merges Content and Commerce with New Fashion Rental Service

Retail TouchPoints

Luxury media outlet Modern Luxury Media has launched a new clothing rental service curated by Modern Luxury editors and powered by rental and logistics firm CaaStle. Modern Luxury Media’s ecosystem of 85+ brands across 22 markets includes Hampton’s Magazine , Ocean Drive and Aspen Magazine , reaching more than 16 million readers. The new ModLux.Rent platform offers members unrestricted access to the season’s latest styles from luxury brands for a flat monthly fee of $125.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Platform Product Management Versus Platform Engineering

Forrester eCommerce

I just got back from the DevOps Enterprise Summit, which, as usual, was one of the best conferences ever. Product and platform management were hot topics there, as they’ve been for the last few years. Today, I want to talk about platforms; in particular, there’s been a bit of a flurry lately about “platform engineering.” […].

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UpSellit Wins Two Awards at the 2022 Global Performance Marketing Awards

UpSellIt

UpSellit won the 2022 Global Performance Marketing Awards for Best Use of Data and Best Tech Publisher. This is our second consecutive year accepting the Best Use of Data award and we are honored to be recognized. . Additionally, this is the first time Best Tech Publisher is available as a category at the award show, and we are extremely grateful to be the first tech publisher recognized. .

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Amazon opens second Style fashion store

RetailDive

An Amazon Style is now open in Columbus, Ohio, and uses technology to personalize the shopping experience.

Fashion 131
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With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

Retail TouchPoints

SHEIN has launched SHEIN Exchange, an integrated online peer-to-peer resale platform for buying and selling previously owned SHEIN products, created in partnership with Treet. The launch was fueled by community-created Facebook groups and social platforms where SHEIN customers displayed their interest in a resale destination where they could buy and sell preowned items without the barrier of platform fees.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Enel Excels With a Future Fit Tech Strategy

Forrester eCommerce

Congratulations to Enel as the EMEA region winner for Forrester’s inaugural Technology Strategy Impact award. In a keynote session at our recent Technology & Innovation EMEA event, Laura Koetzle VP, Group Research Director with Forrester sat down with Alberto Cossu, Head of Digital Strategy Enel Group to discuss the company’s transformation to a Utility as […].

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Dispensary Cash Flow: A Guide For Cannabis Retailers

Korona

In the cannabis industry, cash is king. With marijuana still being federally illegal, almost all transactions are made in paper bills. So monitoring dispensary cash flow is one of the most essential aspects of running a cannabis retail business. After all, ensuring that you have enough money to restock inventory keeps your clientele coming back. In addition, securing your revenue once you make transactions is equally important.

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What September’s retail sales mean for the holidays

RetailDive

Consumers are spending and shopping early, but inflation is still squeezing their budgets. Retailers have their work cut out for them this season.

Retail 130
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Home Depot Enhances Professional Push with Marketplace for Skilled Jobseekers

Retail TouchPoints

The Home Depot has launched a jobseeker marketplace called the Path to Pro Network, designed to connect skilled tradespeople to hiring trades professionals in the construction and home improvement industries. The new network is part of Home Depot’s larger Path to Pro program, created to help address a growing skilled labor shortage in the U.S. and build the next generation of trade professionals.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt