Sat.Oct 15, 2022 - Fri.Oct 21, 2022

article thumbnail

10 Tips To Help Customers Find Your Products — in Any Channel

Pivotree Blog

Have you mapped your customer journey lately? Chances are it’s a bit of a roller coaster. But the wild ride almost always starts the same: a customer finds your product or brand. . As consumers, we all understand the drive to find products that meet our needs. We want seamless ways to buy and get the products. And we naturally give our business to companies we trust.

Channel 98
article thumbnail

Google enhances shopping experience for search

RetailDive

The company’s updates come just as consumers — who are feeling the impact of high prices — start shopping for holiday gifts.

Gifts 119
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Customer Experience is a Full Journey: Making the Most of it Through People Tracking

Retail TouchPoints

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. It’s imperative customers are safe, comfortable and are offered privacy as they move about. Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy.

article thumbnail

Introducing The Green Market Revolution

Forrester eCommerce

The green market revolution gives businesses an historic opportunity for new environmentally sustainable products and services for everything. Learn more in this blog post.

Marketing 370
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Shopify Exchange: How To Buy & Sell A Shopify Store

My Wife Quit Her Job

Shopify Exchange can be a great platform if you're looking to buy or sell an ecommerce store, but it's not without its limitations. In this post Shopify Exchange Review, I'll show you how it works, including how to buy and sell on the Exchange marketplace. I'll also share some Shopify Exchange drawbacks. The post Shopify Exchange: How To Buy & Sell A Shopify Store appeared first on MyWifeQuitHerJob.com.

Shopify 296
article thumbnail

Increasing US Open Shop's Conversion Rate by 35%

Groove

The US Open is one of four international Grand Slam tennis tournaments that take place in New York every August. Having garnered a massive following in the United States and beyond, this brand has an enormous demand for merchandise and other memorabilia from tournament fans. With this in mind, the US Open team came to Groove Commerce to redesign and optimize their existing BigCommerce store before the tournament began.

More Trending

article thumbnail

Questions to Ask When Setting CX Metrics Goals

Forrester eCommerce

This past summer, I participated in my first century cycling ride – 110 miles through eastern Massachusetts. My goal was simple…to not be the last person across the finish line. I met my goal, almost crawling across the finish line dragging my bike behind me. As expected, my overall time was high. So, I’ve already […].

article thumbnail

EasyGift Review: Is This Shopify App Worth The Hype?

Ecommerce Platforms

Customer experience remains the name of the ecommerce game in 2022. Amongst a sea of online stores, the best way for yours to stand out is if you can honestly wow your customers – not only with an engaging customer journey unique to your brand but also with thoughtful gestures. This stat speaks for itself: 42% of customers will pay more when offered a warm and friendly customer experience, and for 73%, CX is a deciding factor in their buying decision.

Shopify 193
article thumbnail

The 7 Perfect Verticals for Generating Recurring Revenue

Groove

Selling products online often means wild swings in revenue generation based upon trends, seasonality or consumer sentiments. This translates to many eCommerce merchants seeing massively profitable summer or winter months. On the flip side, upwards of 75% of a business’s revenue comes from these same months. As an online retailer, you have likely asked yourself “What can I do to smooth the peaks and valleys of my online revenue?

Payments 195
article thumbnail

Toys ‘R’ Us Continues Comeback with Digital (for now) Return to the UK

Retail TouchPoints

Last December, Toys ‘R’ Us opened its first U.S. flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. This year, the retailer has its sights set abroad, with the debut of new ecommerce flagships for both Toys ‘R’ Us and Babies ‘R’ Us in the UK just weeks before the official kickoff of the holiday season. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., and seem to point to a turning of the tides for the beleagu

Toys 330
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

The B2C CMO’s Environmental Sustainability Blueprint

Forrester eCommerce

Despite the massive opportunity in today’s green market, many B2C CMOs don’t know where to start. Learn the six keys to activating sustainability in your B2C marketing and communications.

B2C 367
article thumbnail

Adserea Review: Is This Dropshipping Tool Worth It?

Ecommerce Platforms

Dropshipping is one of the most rapidly growing industries in the world. In fact, by 2025, it’s expected to hit a market value of $557.9 billion. Couple this with the fact many of us are fed up with the 9-5 grind; grabbing a slice of the dropshipping pie is increasingly appealing. But what does it take to get started with dropshipping? As eCommerce business models go, dropshipping is one of the more straightforward options.

article thumbnail

Why Customer Returns Are Increasing (and What To Do About It)

Salsify

Ecommerce shopping has exploded in popularity over the past few years — but the downside to this boom is an increase in returns, cutting into profits and disrupting businesses’ attempts to manage their inventory.

Customer 148
article thumbnail

Circle K Welcomes Cannabis Seller as Next-Door Neighbor Via Green Thumb Partnership

Retail TouchPoints

Cannabis retailer Green Thumb has partnered with Circle K to launch an initial 10 RISE Express medical dispensaries adjacent to Circle K stores in Florida. The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products.

article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

The B2B Content Guide: High-Performing Campaigns Succeed Across The Buyer Journey

Forrester eCommerce

Create an insight-driven B2B content strategy development that aligns to the campaign implementation process. Find out more.

B2B 329
article thumbnail

Print on Demand Asia: Your Ultimate Guide for 2023

Ecommerce Platforms

Print-on-demand in Asia is a growing business opportunity for entrepreneurs keen to make an income without spending vast sums of money on manufacturing and order fulfillment. For the uninitiated, print-on-demand (POD) is a type of dropshipping. It’s a form of ecommerce where you sell personalized products such as mugs, tees, posters, bags, and so on.

article thumbnail

Why You Should Monitor Competitor Prices

Wiser

For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. But there’s no question that knowing your competitors’ prices is absolutely vital to the success of your business. Everyone knows that the right price at the right time can increase sales, but how can you know how to price competitively if you can’t keep up with what’s going on in the market?

article thumbnail

Balenciaga Cuts Ties with Controversial Kanye; ADL Calls on Adidas to Follow Suit

Retail TouchPoints

Balenciaga has ended its relationship with Ye, formerly known as Kanye West, following the entertainer’s continued controversial behavior, which includes a growing list of antisemitic statements. Following the release of parent company Kering ’s Q3 2022 earnings on Oct. 20, 2022, the company noted that, “Balenciaga has no longer any relationship nor any plans for future projects related to this artist,” in response to a question from WWD regarding the partnership.

article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

Overcoming The Insights Gaps Of The B2B Revenue Engine

Forrester eCommerce

Organizations who consistently produce and take action on insights simply perform better. We can help get you there.

B2B 284
article thumbnail

Product Data Architecture Guide for Brand CIOs [Download] | Salsify

Salsify

Salsify publishes a new guide breaking down how brands can survive (and thrive) by future-proofing their retail tech stack for the digital shelf.

article thumbnail

How Halloween became a $10B business for retailers

RetailDive

Outdoor decorations and displays have become more extravagant than ever. But that wasn’t always the case.

Outdoor 137
article thumbnail

Modern Luxury Media Merges Content and Commerce with New Fashion Rental Service

Retail TouchPoints

Luxury media outlet Modern Luxury Media has launched a new clothing rental service curated by Modern Luxury editors and powered by rental and logistics firm CaaStle. Modern Luxury Media’s ecosystem of 85+ brands across 22 markets includes Hampton’s Magazine , Ocean Drive and Aspen Magazine , reaching more than 16 million readers. The new ModLux.Rent platform offers members unrestricted access to the season’s latest styles from luxury brands for a flat monthly fee of $125.

Fashion 312
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Platform Product Management Versus Platform Engineering

Forrester eCommerce

I just got back from the DevOps Enterprise Summit, which, as usual, was one of the best conferences ever. Product and platform management were hot topics there, as they’ve been for the last few years. Today, I want to talk about platforms; in particular, there’s been a bit of a flurry lately about “platform engineering.” […].

article thumbnail

UpSellit Wins Two Awards at the 2022 Global Performance Marketing Awards

UpSellIt

UpSellit won the 2022 Global Performance Marketing Awards for Best Use of Data and Best Tech Publisher. This is our second consecutive year accepting the Best Use of Data award and we are honored to be recognized. . Additionally, this is the first time Best Tech Publisher is available as a category at the award show, and we are extremely grateful to be the first tech publisher recognized. .

article thumbnail

Shein jumps into resale

RetailDive

The fast-fashion site has launched a way for its U.S. customers to buy and sell secondhand items via its mobile app.

Fashion 133
article thumbnail

With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

Retail TouchPoints

SHEIN has launched SHEIN Exchange, an integrated online peer-to-peer resale platform for buying and selling previously owned SHEIN products, created in partnership with Treet. The launch was fueled by community-created Facebook groups and social platforms where SHEIN customers displayed their interest in a resale destination where they could buy and sell preowned items without the barrier of platform fees.

Fashion 312
article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

Enel Excels With a Future Fit Tech Strategy

Forrester eCommerce

Congratulations to Enel as the EMEA region winner for Forrester’s inaugural Technology Strategy Impact award. In a keynote session at our recent Technology & Innovation EMEA event, Laura Koetzle VP, Group Research Director with Forrester sat down with Alberto Cossu, Head of Digital Strategy Enel Group to discuss the company’s transformation to a Utility as […].

article thumbnail

Dispensary Cash Flow: A Guide For Cannabis Retailers

Korona

In the cannabis industry, cash is king. With marijuana still being federally illegal, almost all transactions are made in paper bills. So monitoring dispensary cash flow is one of the most essential aspects of running a cannabis retail business. After all, ensuring that you have enough money to restock inventory keeps your clientele coming back. In addition, securing your revenue once you make transactions is equally important.

Banking 117
article thumbnail

Amazon opens second Style fashion store

RetailDive

An Amazon Style is now open in Columbus, Ohio, and uses technology to personalize the shopping experience.

Fashion 131
article thumbnail

Home Depot Enhances Professional Push with Marketplace for Skilled Jobseekers

Retail TouchPoints

The Home Depot has launched a jobseeker marketplace called the Path to Pro Network, designed to connect skilled tradespeople to hiring trades professionals in the construction and home improvement industries. The new network is part of Home Depot’s larger Path to Pro program, created to help address a growing skilled labor shortage in the U.S. and build the next generation of trade professionals.

Customer 311
article thumbnail

The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.