Sat.Sep 18, 2021 - Fri.Sep 24, 2021

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Consumers Aren’t Ready For The Metaverse, Yet

Forrester eCommerce

In its current state, the metaverse is prime (virtual) real-estate for brands looking to make press headlines, test and learn, and reach a subset of the Gen Z audience. Brands that expect a revenue-based ROI from their metaverse custom media buys will be sorely disappointed.

Consumer 369
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How to Sell More with Walmart Marketplace: Your Guide to Success

BigCommerce

Walmart has grown into a globally recognized brand and dramatically changed the retail landscape since opening its first store in…

Retail 341
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Private Blog Networks: A Penalty Waiting to Happen?

Kissmetrics

Private Blog Networks (PBNs) claim to work because they generate backlinks – and that much is true. What about their other claims, though? We know backlinks work to improve SEO and therefore visibility in the SERPs , but do PBNs work? And if so, do they work well? How do they even work? Well, let’s answer those questions. What Is a Private Blog Network?

Blog 337
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Chewy Puts Pets in the Center of the AR Action

Retail TouchPoints

Augmented reality is no longer just for humans — online pet supply retailer Chewy is bringing one of the web’s hottest trends to our four-legged friends with the new “Fur-tual Boutique” virtual try-on experience. The AR tool lets dogs and cats virtually try out seven of Chewy’s most popular Halloween costumes from Frisco, including Cowboy, Killer Doll, Granny and Superhero.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Crisis-Driven Innovation Demands Creativity And Action Under Pressure

Forrester eCommerce

In my latest report Fuel Your Future Fit Innovation Strategy By Learning From Crises, I share what we learnt from innovation during the pandemic. I offer recommendations for how this can be sustained as we face future uncertainty. The pandemic has shown that a crisis can act as a catalyst for innovation, removing entrenched orthodoxies […].

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How to Sell More with Facebook for BigCommerce: Your Guide to Success

BigCommerce

More than 3.4 billion people use Facebook every month to connect with friends and the brands they love.

More Trending

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How to Use Google Scholar to Find Content Ideas and Research

Kissmetrics

Looking for a new way to research or find content ideas for your marketing content ? You may have heard of Google Scholar but aren’t sure if it’s the right tool for what you need. Google Scholar is a search engine for scholarly literature at major academic publishers and university presses that lets you find articles or citations on the topic of your choice.

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European Organisations Are Under-Investing In Customer Experience

Forrester eCommerce

European organisations are under-investing in customer experience as they see CX improvement as a lower priority than their global peers. This is a mistake.

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Amid Current Hiring Crunch, Diversity has Become Even More Critical to Retail Success

Retail TouchPoints

Diversity and hiring are both huge areas of focus for retailers at the moment, and now the two are converging as jobseekers find themselves with the upper hand in a tight labor market. As employers across the business spectrum try to woo workers with wage hikes and perks, many jobseekers are using more personal metrics, such as their own ethical and sociopolitical alignment, to choose their future employers.

Retail 296
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373: Dr. Robert Cialdini On Using Influence And Persuasion To Grow An Ecommerce Brand

My Wife Quit Her Job

Today I have an extra special guest on the show, Dr. Robert Cialdini. Dr. Cialdini’s book “Influence: The Psychology of Persuasion” literally changed my life and is responsible for teaching me how to sell online, how to influence people and how to run a successful online business. In this episode, we discuss how to use influence and persuasion to create a powerful ecommerce brand.

eCommerce 296
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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3 Effective Retargeting Strategies That Actually Work (With Examples)

Kissmetrics

Retargeting is one of the best ways to close sales that didn’t happen. On top of that, retargeting efforts are pretty cheap compared to most types of advertising. How do you do it? What retargeting efforts do you need to try? Here are three examples of retargeting that actually work, how to copy them, and what you need to know about the future of retargeting. 1.

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Promoting Responsibility, Compliance, And Good Judgment Without Fear, Shame, Or Acrimony

Forrester eCommerce

I’m very excited to announce my latest research, “Successfully Influencing Employee Cybersecurity Behavior” – Forrester clients can access here. Excited may not be the right word exactly, as this report was born out of disappointment I started feeling when hearing of security leaders and teams implementing disciplinary sanctions for employees who fail phishing simulations, those […].

Customer 360
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Store Tours: Space CAMP – Less Experiential Retail, More Fun-Filled Experience

Retail TouchPoints

CAMP is a brand known for creating immersive, fun, and interactive commerce experiences. All of its stores are unique, tailored to specific markets and the needs of their families. But after a turbulent 18 months, CAMP decided its NYC-area customers needed to play. That was the primary inspiration behind Space CAMP, a new activation at the retailer’s 5th Avenue store.

Retail 291
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Make it Big Podcast: 2021 Marketing Trends to Watch with Richard Lindner (DigitalMarketer)

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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How to Optimize Your Website For Free

Kissmetrics

The key factor in the “great SEO game” is how well you optimize your site. No matter how brilliant a product or service you have, you’ll have a hard time making money if no one can find it. This guide will help you understand how to optimize your website—for free—without having to use paid tools, services, or products. Why Should You Optimize Your Website?

SEO 299
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Want To Set An Achievable Number For 2022? Don’t Skimp On Annual Sales Planning

Forrester eCommerce

When sales leaders and the sales org are laser-focused on hitting their year-end numbers, it can be hard to give proper mindshare to annual planning. Yet a thorough planning process is critical to success.

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Albertsons Cos. Aims to ‘Make Online Experiences Fun’ with Shoppable Content

Retail TouchPoints

Albertsons Companies has teamed up with short-form video platform Firework to bring a shoppable livestream video experience to the websites of several of its banner grocery brands, which include Albertsons , Acme , Kings and Safeway. “This partnership is an important step in Albertsons Companies digital transformation journey to redefine customer engagement in the grocery retail space,” said Chris Rupp, Chief Customer and Digital Officer at Albertsons Companies in a statement.

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How To Setup The WooCommerce Keap Integration?

MakeWebBetter

WooCommerce is gaining popularity at an exponential rate and with the expanding volumes, the need for CRM software is also growing. Keap CRM, formerly known as Infusionsoft, is one such software to cater to all your business needs from a centralized perspective. This blog will help you understand how to connect Keap and WooCommerce. I […]. The post How To Setup The WooCommerce Keap Integration?

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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10 Practices for Wix SEO

Kissmetrics

If you’ve ever built a website, or you’re looking for a suitable website builder, you’ve no doubt heard of Wix. It’s renowned for its easy-to-use interface, its suitability for beginners, and it gets good reviews for its flexibility, professional-looking templates, and support. On the downside, Wix SEO limitations often come in for criticism, but that doesn’t mean you can’t enhance your site’s SEO considerably by applying a few best practices.

SEO 290
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The Application Security Market Will Grow To $12.9 Billion By 2025

Forrester eCommerce

Earlier this year, when I published “The State Of Application Security, 2021,” I highlighted how organizations were prioritizing application security and aggressively adopting a range of tools to support their efforts. With firms continuing to build and enhance applications, and with developers embracing new ways of building applications that improve speed to market and enrich […].

Marketing 195
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Walmart Tags Products that are ‘Better’ for Customers’ Health and the Planet’s

Retail TouchPoints

Walmart has launched “Built for Better,” an online platform that uses icons to help customers identify and shop for products that are healthier for people and better for the environment. “We’re taking the guesswork out for our customers,” said Jane Ewing, SVP Sustainability for Walmart in a statement. “All they have to do is look on Walmart.com for products deemed ‘Built for Better’ to discover items that meet independent and authoritative standards for promoting personal well-being and reducing

Customer 289
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Compelling Call-To-Action (CTA) Buttons: A Comprehensive Guide (With Examples)

MakeWebBetter

Customers are drenched with marketing information every day. There is a constant bombardment of videos, images, and texts, promising solutions to every other problem. This results in a lot of confusion. A confused and overwhelmed reader is less likely to turn into a customer. So here’s the solution… Using a CTA will help resolve issues. […]. The post Compelling Call-To-Action (CTA) Buttons: A Comprehensive Guide (With Examples) appeared first on MakeWebBetter.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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5 Key Graphic Design Elements for Paid Campaigns

Kissmetrics

Think about the number of ads you see in an average day. Can you remember them all? Don’t worry if the answer’s no. After all, the average person sees up to 10,000 ads per day across the internet! Let me ask you an easier question. Think about the last marketing campaign you can remember. The last ad that made you sit up and take notice. What about the ad caught your attention?

Reference 282
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Forrester renforce ses équipes en France

Forrester eCommerce

Forrester est l’un des cabinets d’études et de conseil les plus influents au monde. Nous vous accompagnons et aidons à mettre le client au cœur de votre leadership, de votre stratégie et de vos opérations. Créé il y a plus de 35 ans aux Etats-Unis à Boston, Forrester est présent dans de nombreux pays en […].

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The Future of Experiential Retail

Retail TouchPoints

The retail industry experienced a complete 360-degree transition since the onset of the pandemic. Consumers are no longer satisfied with just making a transactional product purchase from a brand; they crave a purchase from a brand they can get behind , a brand that has purpose, that works to build a sense of community, that offers consumers an interactive shopping experience.

Retail 279
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Data Shows How Quickly Users Are Adopting iOS 15 Privacy Features

Omnisend

Reading Time: 3 minutes. On Monday, September 20th, iOS 15 was released to the public. The release date was announced at the September 14 Apple Event, which saw the introduction of new iPhones, iPads, and Watches. Before Monday, a smaller group of users had been trialing the beta version of iOS 15. At Omnisend, we’ve been monitoring the updates closely to see what kind of changes iOS 15 would bring to our own customers.

Blog 168
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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How to Attract Customers with Buy Now, Pay Later Options

Kissmetrics

Article sponsored by PayPal. Buy Now, Pay Later (BNPL) is the grown-up, digital version of installment plans of the past. BNPL allows consumers to split large purchases into several monthly payments, interest-free. The industry is growing fast, with 37.7 percent of US consumers choosing the option as of July 2020. Customers don’t just like BNPL; it also encourages them to manage their budget in a way that helps them pay for higher-priced items.

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Market Remains Hot As We Kick Off Our Next DAM Wave

Forrester eCommerce

You should give a DAM about the DAM market and your DAM needs. More than 60% of the users we surveyed already give a DAM. Because of this heat in the market, strong growth and most importantly customer need, we’re kicking off our next Digital Asset Management Wave evaluation in October. The volume of engagement […].

Marketing 195
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buybuy BABY Launches Digital and In-Store Education Platform for Parents

Retail TouchPoints

buybuy BABY has unveiled “Welcome to Parenthood,” an in-store and online educational information platform providing parents with practical advice from other parents as well as child care professionals. The program will include educational resources, reimagined shopping experiences, a revised registry, new digital offerings and a new marketing campaign.

Webinar 276
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How To Connect EngageBay And WooCommerce?

MakeWebBetter

eCommerce store owners ordinarily face complications in managing their store when their business starts growing up. As the number of customers and orders increases, the huge database results in trouble. It is extremely easy to set up an online store, but running is not the cup of everyone’s tea. In order to make your store […]. The post How To Connect EngageBay And WooCommerce?

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.