Sat.Apr 06, 2024 - Fri.Apr 12, 2024

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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

lateshipment

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). However, a customer’s journey with your e-commerce business is filled with multiple issues regarding the website, payment, checkout, and much more… But our focus is not on these issues.

eCommerce 130
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The History of eCommerce with Rob Snell of GunDogSupply.com

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Rob Snell of Gun Dog Supply In this episode of the eCommerce Masters Podcast, host Ethan Giffen sits down with a pioneering figure in the world of eCommerce, Rob Snell, co-owner of Gun Dog Supply. With nearly three decades of experience, Rob, alongside his brother Steve, has transformed a passion for outdoor sporting into a thriving online business.

eCommerce 195
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Ecommerce Marketing Trends: Lessons from 'Stanley Cup' Success"

Salsify

The Stanley Quencher H20 Flowstate Tumbler , otherwise known as the “Stanley cup” (not to be confused with the hockey trophy) has become a status symbol.

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Unlock the Power of AIOps

Forrester eCommerce

Businesses are increasingly reliant on technology to drive growth and innovation in a rapidly evolving digital landscape. The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems especially while maintaining a vital business-IT alignment. This is where AIOps and observability come into play.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Balancing Customer Loyalty in an Age of Growing Business Costs

Retail TouchPoints

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Early on, they were powered by pandemic relief checks from the U.S.

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15 Shopify Website Examples To Inspire eCommerce Site Design in 2024

Groove

At Groove, we work with several eCommerce platforms, and Shopify is one of the most versatile and easy-to-use options to start selling. As of February 2024, there are more than 4.5 million Shopify stores online. This means there are plenty of Shopify website examples you can browse to get ideas and learn best practices. The question is, how do you know which Shopify store examples you can browse to learn best practices for how to design your own store?

Shopify 195

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Ask Profitero: the first AI eCommerce data analyst

Profitero

3 things we’ve learned while building our AI assistant, Ask Profitero 1. Learn to make a peanut butter and jelly sandwich If you had to teach an alien from outer space to make a peanut butter and jelly sandwich, how would you write the instructions?

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Amid Downturn, Ecommerce Investor Perseveres

Practical eCommerce

Roman Kahn's ecommerce holding company seeks aquisitions, albeit cautiously. The post Amid Downturn, Ecommerce Investor Perseveres appeared first on Practical Ecommerce.

eCommerce 117
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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% of retail leaders feel an urgent need to deploy AI this year, according to a Google report.

Retail 290
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Low AIQ Threatens Employees, Customers, And Your AI Initiatives

Forrester eCommerce

The bright light of AIQ shines in this office. Image source. Low AIQ Undermines Your AI Ambitions If you’re like most leaders we speak with, you’re still figuring out generative AI and other AI solutions for employees. You’re also underestimating the amount of training and upskilling your employees need to productively use these tools.

Customer 491
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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531: A Proven Method To Grow Your Social Media Following In 30 Days

My Wife Quit Her Job

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course. If you’re interested in growing your YouTube, TikTok or Instagram channels fast, then listen to this episode! What You’ll Learn Strategies to grow your social media following The results of our video challenge The secret to growing any social media account Sponsors SellersSummit.com – The Sellers

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BigCommerce Multi Storefront: Pros, Cons, Features and Review [2024]

Groove

One database. Multiple storefronts. BigCommerce MultiStorefront makes the creation of separate stores for certain demographics easy. You can create one database with all of your products and link them to specific storefronts to make it easier to target certain demographics. You may want to sell certain products on Amazon and others on Ebay or another platform.

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Best Buy Adds Generative AI to its Customer Service Toolkit

Retail TouchPoints

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. As early as late summer, Best Buy customers in the U.S. will be able to connect with a gen AI-powered virtual assistant for help with tasks like troubleshooting product issues , rescheduling or combining order deliveries , managing software , Geek Squa

Customer 290
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Intel Bets On AI Everywhere And Demand For Smaller, Targeted LLMs

Forrester eCommerce

Tech leaders are rethinking their strategic partnerships because silicon matters again. Whether your infrastructure is in the cloud, on-premises, or at the edge, or any combination thereof, the accelerators and specific features in your silicon can make an enormous difference to what you can do with AI and how quickly you can roll it out.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Is Shein Legit And Safe? Read This Before You Buy

My Wife Quit Her Job

Over the years, Shein has become the go-to online retailer for fashionable and affordable clothing. But is Shein legit and safe to shop from? What can you buy there and is Shein an ethical company? Shopping from Chinese stores like Shein comes with its own set of challenges, including delays in shipping, subpar customer support, and sometimes poor quality items.

Fashion 295
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fabric and Bounteous x Accolite to support “Store of the Future”

Fabric

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 246
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Best Buy, Microsoft Celebrate Earth Month by Turning ‘E-Waste’ into Couture

Retail TouchPoints

Best Buy , one of the largest retail collectors of e-waste in the U.S., is partnering with Microsoft on a new activation designed to inspire consumers to recycle their unwanted laptops and tablets. During Earth Month in April, customers can bring in any eligible laptop or tablet to a Best Buy store for recycling and save $50 on a Surface device. These recycled devices will then be used for an innovative contest powered by Junk Kouture , a youth-focused sustainable fashion competition.

Fashion 289
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Reflections On The Major Themes From Mobile World Congress 2024

Forrester eCommerce

In 2024, MWC was about all tech topics, particularly the big themes of AI and APIs, going beyond just telco themes.

Mobile 293
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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530: The Must Have Pet Products To Sell Online | A Recap Of The Pet Summit

My Wife Quit Her Job

This past week, Toni gave 4 talks at the annual Pet Summit in Orlando, Florida which is a conference that covers all things related to pet products sold online. In this episode, she gives a recap of the Summit along with the hot products to sell in the pet industry. What You’ll Learn The details of the Pet Summit and who should attend How to make a profit selling Pet products Which pet products are hot Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I

eCommerce 296
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BigCommerce Feedonomics: A Framework for Omnichannel Growth

Groove

When selling products across multiple eCommerce platforms, strategic visibility and streamlined product management are two important business goals. And one of the biggest keys to mastering the art of product feed management is using the right tools. With Feedonomics from BigCommerce , eCommerce store owners can easily manage product feeds across numerous channels, including Google Shopping, Amazon, eBay, and more.

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The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Retail TouchPoints

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true.

Retail 278
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Why Brand And Reputation Programs Should Be More Than Just Air Cover

Forrester eCommerce

Most marketing leaders run top-level brand and reputation programs as a primary way of building awareness. These are the advertising or thought leadership initiatives intended to provide a compelling yet broad brand story — but they often aren’t well connected to buyer needs and demand programs.

Marketing 284
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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12 Jobs That Make You Rich Fast [Updated For 2024]

My Wife Quit Her Job

When you dream of a future filled with success and financial freedom, choosing the right career path is the first step. In this post, we’ll look at 12 jobs that make you rich fast, what you need to know to get started, and how much you can earn. Whether you’re just starting to plan your career or thinking about making a change, this guide will help you find the jobs that could lead to a big payday.

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Upcoming Changes to iDeal, Giropay, and Webmoney on FastSpring

FastSpring

Background: As part of our ongoing commitment to providing you with the best possible experience, we’re streamlining our payment methods to ensure the highest standards of safety and compliance. In alignment with this commitment, certain payment methods are being carefully evaluated and, where necessary, removed. This proactive measure enables us to maintain a robust security framework, protecting both your interests and the integrity of our services.

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Inside Westfield Century City’s Infrastructure Supporting Experiential Retail

Retail TouchPoints

Now embarking on its 60 th year in business, Westfield Century City has become a beloved Los Angeles institution — one that has evolved alongside its broad demographic of Angelenos. It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations that people love.

Retail 278
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Building A Zero Trust Roadmap: A Practical Guide

Forrester eCommerce

ZT strategies are often undermined by overly ambitious or haphazard implementation plans that ultimately become incomplete projects and end up stalling or getting scrapped. Successful zero trust implementations tackle fundamental organizational and technology problems before embarking on ambitious transformation projects.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Nike remains a top brand for teens, but shows signs of wavering interest: survey

RetailDive

The brand is still leading the way in footwear and clothing, but is beginning to lose share to On and Hoka.

Clothing 130
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Lessons Learned From a Career of Replatforming

Fabric

Well, here we go! This is the first in a series of posts on “ Replatforming.” I’ve never written a blog series before. I think I’ve written three blog posts in total! My first was about 8 years ago when I worked for Vitacost/Kroger. That’s it because I’ve spent fifteen-plus years helping retailers with replatforming efforts. Replatforming brings up all kinds of connotations.

eCommerce 130
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From Custom Worlds to Contextual Ads: Unlocking the Power of Games Advertising

Retail TouchPoints

Advertisers already have a healthy appetite for games advertising: IAB’s latest study on games advertising found that 40% of advertisers plan to boost spending in this area over the coming year, making it the third-most popular channel for increased investment, after social media ( 47% ) and digital video ( 40% ). But despite these high levels of interest, only a few brands and retailers have fully tapped into the potential of this channel.

Games 278
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Assess Your Readiness To Become A High-Performance IT Organization

Forrester eCommerce

Every business and organization is unique. A one-size-fits-all approach to IT doesn’t exist. With a high-performance IT strategy, you will tailor your capabilities – technologies, skills, and practices – to continuously improve business outcomes with technology – whatever those outcomes are that year or for that initiative.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.