Sat.Jun 03, 2023 - Fri.Jun 09, 2023

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3 Customer Acquisition Strategies for Post-Pandemic Retail

SheerID

Brands can stand out in this post-pandemic world by aligning with customer values, prioritizing zero-party data, and targeting specific communities.

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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.

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The Customer Is “Neo,” Not You

Forrester eCommerce

You need to deliver value to customers. Right? Wrong! Believing that your firm “delivers” value makes you the Hero. This is just like Neo in “The Matrix,” which tells a classic hero story of Thomas “Neo” Anderson, who is on a quest to free humanity from the Matrix. Trinity is his co-star.

Customer 370
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How to Create the Perfect Ecommerce Landing Page That Converts (With Examples)

Store Growers

Last Updated on June 5, 2023 Have you ever wondered what’s the first thing that catches online shoppers’ attention when they enter an ecommerce website? Without a doubt, it’s the user interface design of the landing page. In a way, your landing page is the online equivalent of a shop’s window display. If the design is user-friendly, visually-appealing, and optimized for conversion, you’ll certainly attract more potential customers, wouldn’t you agree?

eCommerce 103
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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4 Reasons to Offer Multiple Ecommerce Payment Options

ESW

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer.

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Cooler Screens Sues Walgreens for Ending Smart Door Agreement

Retail TouchPoints

In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.

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466: Outdated Ecommerce Tips You Should NOT Be Doing In 2023 – Family First Friday

My Wife Quit Her Job

Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I discuss what not to do when it comes to starting an ecommerce business today. There’s just way too much content to consume online and a lot of it is outdated and worthless. To help you sort through the junk, here are all the outdated ecommerce strategies and tips that no longer apply in 2023.

eCommerce 296
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Upping Your Fit Guide Game

Fastr

Size does matter in ecommerce – and not just for apparel. When you’re looking at static photos of mer chandise online, whether it be a bouquet of flowers, piece of furniture, or article of clothing, it can be very difficult to visualize the size of the item in the absence of “known” comparisons. But soda cans and dollar bills in your product photography won’t do the job.

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Anyline Aims to Improve Fleet Safety with Tire Tread Scanner

Retail TouchPoints

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device. Commercial Tire Scanner works by pointing the camera of any mobile device at the tire tread, creating a digital model of the tire using computer vision and AI technology.

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Revenue Operations: Driving Better Customer Experiences And Growth

Forrester eCommerce

In constantly changing and highly complex B2B markets, organizational growth hinges on the ability to uncover value for customers. Forrester Decisions for Revenue Operations is designed to help organizations strengthen alignment across the revenue ecosystem to maximize customer value and company performance.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Is Temu A Scam And Is China Spying On You? Here’s The Truth

My Wife Quit Her Job

Temu is the second-most popular shopping app in the US behind Amazon because its prices are extremely low. From $5 shoes to a Nintendo Switch for only $7, these deals often seem too good to be true. So is Temu a scam? The truth is that most of us know very little about Temu’s origins. Recently, Kim Kommando, a cybersecurity writer from USA Today, wrote a scathing review accusing Temu of collecting sensitive data from consumers and selling the info to China.

Consumer 296
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What is an iPaaS?

GetElastic

The global Integration Platform as a Service (iPaaS) market was estimated to be worth 3.7 billion in 2021. By 2026, the iPaaS market is anticipated to increase to $13.9 billion. When the market share of a business technology worth billions of dollars is slated to triple in half a decade, it’s likely to be lasting. So it’s no wonder that people are asking: What’s an iPaaS?

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Visual Merchandising and Tech Converge for Experience Activation at #RICE23

Retail TouchPoints

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ). To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago.

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Use IoT Heat Maps To Identify Opportunities For Operational Excellence

Forrester eCommerce

Every day, I speak with enterprises using or aspiring to use the internet of things (IoT). Much of what they want to know are the primary use cases where it can serve them. For this reason, I lean on a combination of quantitative and qualitative insights to build out a use-case heat map by industry.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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465: The Secret Sauce Of Successful Amazon Sellers: How To Rank Your Products In Search With Brandon Young

My Wife Quit Her Job

Today I’m thrilled to have Brandon Young on the show. Brandon is one of the leading experts in Amazon private label, especially when it comes to Amazon SEO. He and his wife are eight figure sellers, and he’s also the co founder of one of the fastest growing Amazon software companies called Data Dive. In this episode, Brandon reveals his latest strategies on how to research and rank your products on Amazon.

SEO 296
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6 Omnichannel Commerce Technologies Driving Customer Engagement | Salsify

Salsify

The buying journey is no longer linear. Instead, it follows something Google calls the “messy middle,” which involves a complicated web of touch points that’s different for every shopper.

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With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

Retail TouchPoints

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ).

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Announcing The Forrester Wave™: Functions-As-A-Service Platforms, Q2 2023

Forrester eCommerce

The functions-as-a-service (FaaS) market is developing rapidly as vendors elevate their offerings to meet enterprise needs. Driving demand is a shift from the cloud-born startup development shop to the large-scale enterprise, where FaaS platforms are helping developers rapidly deploy new capabilities into production without wrangling with Kubernetes clusters or building out application servers.

Marketing 195
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Creative Market Review: Pricing, Features, Pros And Cons

My Wife Quit Her Job

Online graphic design marketplaces like Creative Market give you access to logos, illustrations, and photos that you can use for your online business. But is Creative Market worth paying for, and how does it compare to alternatives like Canva or Envato Elements? We cover products and pricing, pros and cons in this Creative Market review. The post Creative Market Review: Pricing, Features, Pros And Cons appeared first on MyWifeQuitHerJob.com.

Marketing 289
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Omnichannel vs. Unified Commerce: What You Need To Know | Salsify

Salsify

The digital shelf is like a dance floor — and a crowded one, at that. Countless shoppers shift every which way — seemingly however they please — but occasionally can be captivated by a particular channel, guided by a particular groove.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Zero Trust Finally Moves From Concept To Reality For Asia Pacific Firms

Forrester eCommerce

Forrester started covering Zero Trust (ZT) adoption in APAC in early 2020, when Zero Trust was largely touted as a buzzword in our region. At the time, this inaugural APAC specific ZT research showed that while ZT is mainstream in US and Europe, it was slowly but surely gaining adoption in APAC.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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FastSpring Helps Sellers Reduce Chargeback Impact Even More With Our New Chargeback Overview Dashboard

FastSpring

Announcing: Chargeback Overview Dashboard When running a business online, chargebacks are, unfortunately, almost inevitable. Whether there’s an issue with an order, or someone wants to take advantage of the system and fraudulently issues one, it’s important for business owners to keep on top of chargebacks that happen on transactions. To that end, we’ve launched our new Chargeback Overview Dashboard to help you see and react to your chargebacks.

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ICSC: 85% of Gen Z says social media impacts purchase decisions

RetailDive

Though research suggests this generation is spending more, economic instability is taking its toll, the trade association found.

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WSJ: Amazon Deploys AI to Detect Damaged Goods in Fulfillment Centers

Retail TouchPoints

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI is 3X more effective at identifying damage than warehouse workers, to whom the task currently falls, Christoph Schwerdtfeger, a software development manager at Amazon, told WSJ.

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Autism Inclusion: A Stepping Stone Toward Universal Inclusion

Forrester eCommerce

Despite economic uncertainty, the job market remains tight. This is especially true for tech workers. Yet there is an undertapped labor resource to help address this problem. Although people with autistic traits are more likely to pursue STEM degrees, they are disproportionately overqualified for the roles they are in.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Adobe and Stellantis Expand Relationship to Reimagine Automotive Customer Experiences

365 Retail

Today, at Adobe Summit – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced an expanded relationship with leading global automaker and mobility provider Stellantis. Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automoti

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Walmart launches accelerator program for Web3 startups

RetailDive

The company’s incubation arm, Store No.8, is partnering with Outlier Ventures to lead a cohort focused on building tech solutions for retail.

Retail 124
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Dick’s Partners with Nike for Star-Studded ‘Sports Changes Lives’ Campaign

Retail TouchPoints

Dick’s Sporting Goods and Nike have teamed up for the second creative expression of the Dick’s “Sports Change Lives” campaign, featuring personal stories from 10 top Nike and Jordan Brand athletes sharing the ways sports have impacted them. The athletes, who include former NBA player Carmelo Anthony, MLB’s Mike Trout, the WNBA’s Sabrina Ionescu and Tatyana McFadden, a 17 -time Paralympic medalist, will each choose a youth sports organization to nominate for a $75,000 “75for75” Sports Matter Gran

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Always Be Acquiring: Remove Acquisition Blockers For Brand Growth

Forrester eCommerce

In my marketing career, I don’t recall a time where my goal was anything other than to drive (or at least meaningfully contribute to) brand and company growth. If a brand was growing — grow more! If it was declining — turn it around!

Marketing 195
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.