SheerID

JUNE 5, 2023

Brands can stand out in this post-pandemic world by aligning with customer values, prioritizing zero-party data, and targeting specific communities.

Customer 78

Customer Retail Blog 78

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

Forrester eCommerce

JUNE 7, 2023

You need to deliver value to customers. Right? Wrong! Believing that your firm “delivers” value makes you the Hero. This is just like Neo in “The Matrix,” which tells a classic hero story of Thomas “Neo” Anderson, who is on a quest to free humanity from the Matrix. Trinity is his co-star.

Customer 370

Customer 370

Store Growers

JUNE 5, 2023

Last Updated on June 5, 2023 Have you ever wondered what’s the first thing that catches online shoppers’ attention when they enter an ecommerce website? Without a doubt, it’s the user interface design of the landing page. In a way, your landing page is the online equivalent of a shop’s window display. If the design is user-friendly, visually-appealing, and optimized for conversion, you’ll certainly attract more potential customers, wouldn’t you agree?

eCommerce 103

eCommerce Merchant Services Improvements Social Media 103

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

JUNE 9, 2023

In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.

Technology 309

Technology Retail Customer Experience Operations 309

My Wife Quit Her Job

JUNE 8, 2023

Temu is the second-most popular shopping app in the US behind Amazon because its prices are extremely low. From $5 shoes to a Nintendo Switch for only $7, these deals often seem too good to be true. So is Temu a scam? The truth is that most of us know very little about Temu’s origins. Recently, Kim Kommando, a cybersecurity writer from USA Today, wrote a scathing review accusing Temu of collecting sensitive data from consumers and selling the info to China.

Consumer 296

Consumer eCommerce 296

Fastr

JUNE 8, 2023

Size does matter in ecommerce – and not just for apparel. When you’re looking at static photos of mer chandise online, whether it be a bouquet of flowers, piece of furniture, or article of clothing, it can be very difficult to visualize the size of the item in the absence of “known” comparisons. But soda cans and dollar bills in your product photography won’t do the job.

Games 246

Games Apparel Clothing Article 246

Retail TouchPoints

JUNE 8, 2023

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device. Commercial Tire Scanner works by pointing the camera of any mobile device at the tire tread, creating a digital model of the tire using computer vision and AI technology.

Improvements 300

Improvements Mobile Operations Technology 300

Forrester eCommerce

JUNE 4, 2023

In constantly changing and highly complex B2B markets, organizational growth hinges on the ability to uncover value for customers. Forrester Decisions for Revenue Operations is designed to help organizations strengthen alignment across the revenue ecosystem to maximize customer value and company performance.

Operations 369

Operations Customer Experience Customer B2B 369

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

My Wife Quit Her Job

JUNE 9, 2023

Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I discuss what not to do when it comes to starting an ecommerce business today. There’s just way too much content to consume online and a lot of it is outdated and worthless. To help you sort through the junk, here are all the outdated ecommerce strategies and tips that no longer apply in 2023.

eCommerce 296

eCommerce Books Consumer Other 296

GetElastic

JUNE 9, 2023

The global Integration Platform as a Service (iPaaS) market was estimated to be worth 3.7 billion in 2021. By 2026, the iPaaS market is anticipated to increase to $13.9 billion. When the market share of a business technology worth billions of dollars is slated to triple in half a decade, it’s likely to be lasting. So it’s no wonder that people are asking: What’s an iPaaS?

Technology 147

Technology Management Other Marketing 147

Retail TouchPoints

JUNE 9, 2023

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ). To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago.

Omnichannel 288

Omnichannel Technology Customer Retail 288

Forrester eCommerce

JUNE 8, 2023

Forrester started covering Zero Trust (ZT) adoption in APAC in early 2020, when Zero Trust was largely touted as a buzzword in our region. At the time, this inaugural APAC specific ZT research showed that while ZT is mainstream in US and Europe, it was slowly but surely gaining adoption in APAC.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

My Wife Quit Her Job

JUNE 7, 2023

Today I’m thrilled to have Brandon Young on the show. Brandon is one of the leading experts in Amazon private label, especially when it comes to Amazon SEO. He and his wife are eight figure sellers, and he’s also the co founder of one of the fastest growing Amazon software companies called Data Dive. In this episode, Brandon reveals his latest strategies on how to research and rank your products on Amazon.

SEO 296

SEO 296

Omnisend

JUNE 7, 2023

Reading Time: 6 minutes Many businesses wrongly believe that GDPR compliance is only required for businesses based in the European Union. But that is completely wrong. The GDPR applies to any organization, regardless of location, that processes or collects the personal data of individuals within the EU. This means that if your business collects data on EU residents, then you are subject to GDPR regulations, regardless of your business location.

Merchant Services 145

Merchant Services Payment Services Marketing Customer Data 145

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ).

Subscription 292

Subscription Consumer Shipping Costs Clothing 292

Forrester eCommerce

JUNE 8, 2023

Every day, I speak with enterprises using or aspiring to use the internet of things (IoT). Much of what they want to know are the primary use cases where it can serve them. For this reason, I lean on a combination of quantitative and qualitative insights to build out a use-case heat map by industry.

Operations 195

Operations Blog 195

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

My Wife Quit Her Job

JUNE 6, 2023

Online graphic design marketplaces like Creative Market give you access to logos, illustrations, and photos that you can use for your online business. But is Creative Market worth paying for, and how does it compare to alternatives like Canva or Envato Elements? We cover products and pricing, pros and cons in this Creative Market review. The post Creative Market Review: Pricing, Features, Pros And Cons appeared first on MyWifeQuitHerJob.com.

Marketing 289

Marketing eCommerce 289

FastSpring

JUNE 7, 2023

Announcing: Chargeback Overview Dashboard When running a business online, chargebacks are, unfortunately, almost inevitable. Whether there’s an issue with an order, or someone wants to take advantage of the system and fraudulently issues one, it’s important for business owners to keep on top of chargebacks that happen on transactions. To that end, we’ve launched our new Chargeback Overview Dashboard to help you see and react to your chargebacks.

Demo 118

Demo Information Management Payment Services 118

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Food and Beverages 267

Food and Beverages Travel Shipping Costs Hobbies 267

Forrester eCommerce

JUNE 8, 2023

The functions-as-a-service (FaaS) market is developing rapidly as vendors elevate their offerings to meet enterprise needs. Driving demand is a shift from the cloud-born startup development shop to the large-scale enterprise, where FaaS platforms are helping developers rapidly deploy new capabilities into production without wrangling with Kubernetes clusters or building out application servers.

Marketing 195

Marketing Customer 195

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Salsify

JUNE 6, 2023

The digital shelf is like a dance floor — and a crowded one, at that. Countless shoppers shift every which way — seemingly however they please — but occasionally can be captivated by a particular channel, guided by a particular groove.

Omnichannel 124

Omnichannel Channel 124

Ecommerce Platforms

JUNE 7, 2023

While trying to improve conversion rates for an online store, you often hear about A/B testing, speeding up the checkout, or displaying customer reviews. But what about testimonials? They’re like online reviews, except your business has more control over them, and they come from real customers, providing an extraordinary look into what customers can expect from your products and company.

Shopify 104

Shopify Presentation Social Media Other 104

Retail TouchPoints

JUNE 5, 2023

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI is 3X more effective at identifying damage than warehouse workers, to whom the task currently falls, Christoph Schwerdtfeger, a software development manager at Amazon, told WSJ.

Fulfillment 269

Fulfillment Supplies Technology Management 269

Forrester eCommerce

JUNE 8, 2023

Despite economic uncertainty, the job market remains tight. This is especially true for tech workers. Yet there is an undertapped labor resource to help address this problem. Although people with autistic traits are more likely to pursue STEM degrees, they are disproportionately overqualified for the roles they are in.

Management 195

Management Marketing 195

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

Salsify

JUNE 8, 2023

The buying journey is no longer linear. Instead, it follows something Google calls the “messy middle,” which involves a complicated web of touch points that’s different for every shopper.

Omnichannel 119

Omnichannel Technology Customer 119

Ecommerce Platforms

JUNE 6, 2023

Printful vs Print Aura: Which POD solution is best for today’s business owners? On the surface, Printful and Print Aura have a lot of similarities. Both solutions are “print on demand” platforms , which allow companies to add their own custom designs to a variety of products, to sell via their online store. The two tools can both integrate with a range of ecommerce platforms, and both handle shipping and fulfillment on your behalf with a global partner network.

Shipping Costs 104

Shipping Costs Accessories Shipping Fulfillment 104

Retail TouchPoints

JUNE 9, 2023

Dick’s Sporting Goods and Nike have teamed up for the second creative expression of the Dick’s “Sports Change Lives” campaign, featuring personal stories from 10 top Nike and Jordan Brand athletes sharing the ways sports have impacted them. The athletes, who include former NBA player Carmelo Anthony, MLB’s Mike Trout, the WNBA’s Sabrina Ionescu and Tatyana McFadden, a 17 -time Paralympic medalist, will each choose a youth sports organization to nominate for a $75,000 “75for75” Sports Matter Gran

Sporting Goods 256

Sporting Goods Social Media Games Marketing 256

Forrester eCommerce

JUNE 8, 2023

In my marketing career, I don’t recall a time where my goal was anything other than to drive (or at least meaningfully contribute to) brand and company growth. If a brand was growing — grow more! If it was declining — turn it around!

Marketing 195

Marketing Other B2C Customer Experience 195

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail