Retail TouchPoints

JANUARY 20, 2023

The first is a task management application that provides Kroger’s night crew managers with greater visibility into the volume and type of merchandise arriving on a given day, store staffing information and stocking needs. Kroger worked with Google Cloud and Deloitte to create two purpose-built applications.

Technology 305

Technology Management Events Information 305

Retail TouchPoints

JULY 18, 2024

Events are one of the most powerful tools a brand can use to build emotional connections with its audiences, boost loyalty and ultimately drive sales. And the demand from consumers is there — according to Eventbrite’s annual forecasting guide , 78% of attendees plan to spend as much or more on events this year as in 2023.

Events 258

Events Social Media Consumer Marketing 258

Retail TouchPoints

OCTOBER 19, 2023

Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Invest now to save later.

Events 250

Events Retail Telecommunications Point of Sale 250

Retail TouchPoints

MAY 30, 2023

The Rise of the Retail Sales Event Annual holiday events are still important, but the industry has recognized that bespoke, manufactured sales events can be more appealing to shoppers. Amazon Prime Day takes the majority of “event-driven” sales — and it’s still growing. Prime Day has gone from a one-day sale to two days.

Events 274

Events Retail Consumer Presentation 274

Retail TouchPoints

JUNE 14, 2023

As we continue to implement new strategies and elevate experiences for customers post-pandemic, it’s clear that shoppers want to feel connected to their communities,” said Debby LaMotte, General Property Manager at The Promenade Shops at Briargate in an interview with Retail TouchPoints.

Events 269

Events Technology Outdoor Retail 269

Retail TouchPoints

MAY 18, 2023

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and is planning to host approximately 30 pop-up store events across the region this year to boost its profile with customers. The news comes as fellow Asia-based discount shopping app Temu picks up steam in the U.S.,

Events 265

Events Marketing Apparel Fashion 265

Forrester eCommerce

SEPTEMBER 13, 2023

One of Forrester’s best practices for managing insider risk is to turn your employees into advocates for the program. Get five tips for how to do that in this preview of our upcoming Security & Risk event in November.

Events 475

Events Management 475

Retail TouchPoints

NOVEMBER 3, 2022

Nordstrom is sponsoring and helping to launch a new Product Management course track at Atlanta-based Historically Black College and University (HBCU) Morehouse College as part of its ongoing investments in Black talent. It’s critical that our product managers reflect the diverse group of customers we serve.

Management 278

Management Fashion Technology Fulfillment 278

Retail TouchPoints

OCTOBER 6, 2022

Retailers acted with agility, changing the way they planned and managed inventory in a remarkably short time. Effective inventory management plays a vital role in this — and data-led solutions can make a real difference here. Tools can enable retailers to connect and correlate all inventory data with external events.

Management 288

Management Supplies Omnichannel Operations 288

Retail TouchPoints

APRIL 26, 2023

The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. Retail managers now face employee management and safety challenges that require additional tools and oversight. Retail managers must address these incidents’ effects on employee morale and retention.

Management 284

Management Retail Improvements Events 284

Forrester eCommerce

JUNE 16, 2021

SIEMs (security information and event management systems) — especially those that have evolved into security analytics platforms — are not what […]. I’ve only been at Forrester for six months, and I’m already sick of hearing the phrase, “If you tried this query in the SIEM, it would take weeks!”

Events 472

Events Information Management Operations 472

Forrester eCommerce

SEPTEMBER 27, 2023

ASIS International, the largest membership organization for security management professionals, brought the 2023 Global Security Exchange (GSX) to my hometown of Dallas, Texas. The main attraction of this premier physical security event was the keynote delivered by the 43rd President of the United States, George W.

Events 395

Events Management 395

Forrester eCommerce

SEPTEMBER 29, 2021

The event was staged as a hybrid event. It managed to attract 400,000 ‘real’ visitors, making it one of the largest trade fairs since the pandemic started. Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7-12 September 2021.

Automotive 370

Automotive Mobile Customer Events 370

Retail TouchPoints

FEBRUARY 10, 2023

But rather than being a disappointment to customers, the beauty brand turned the moment into an exciting event that delighted loyal fans and brought in new ones. Prestige beauty brand Benefit Cosmetics found itself in this tricky situation last year when it decided to replace its current line of blushes with a new range.

Events 279

Events Marketing Department Stores Customer Data 279

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Management 276

Management POS Shipping Costs Supplies 276

Retail TouchPoints

JULY 3, 2023

That’s where we get to really lean into that differentiation, where we get to talk about those community events and the impact that we’re having and the ways in which we engage with our community. That need for speed is most evident in Snipes’ weekly “hype selling events” that showcase high-demand, low-quantity items.

Management 278

Management Payment Services Payments Operations 278

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion.

Workshop 285

Workshop Retail Events Management 285

Forrester eCommerce

JUNE 4, 2024

Recent upheaval in the security information and event management (SIEM) market has created new opportunities for extended detection and response platform vendors. Get three tips on evaluating this changing market in this preview of our new Wave report.

Events 293

Events Information Management Marketing 293

Kissmetrics

JUNE 22, 2021

Access Ads Manager. First, you need to access Ads Manager. Ads Manager is the “hub” to create, manage, and track Facebook Ad campaigns. A name helps you keep track of the campaign within Ads Manager. promote brand events start conversations about your business engage with your followers. You can log in here.

Marketing 359

Marketing Social Media eCommerce Events 359

Kissmetrics

AUGUST 23, 2021

Event goals : As the name suggests, these are triggered when a user completes a specific event on your site, such as signing up for an email newsletter or hitting a specific landing page you set. They’re also excellent for troubleshooting UTM parameters and events among a whole host of uses. Two words—event tracking.

Events 361

Events SEO Marketing Reference 361

Retail TouchPoints

APRIL 6, 2022

In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line. This helps shopping center managers to optimize tenant mix and maximize lease revenue by charging higher rents in prime locations based on real-time data.

Omnichannel 305

Omnichannel Operations Events Technology 305

Forrester eCommerce

MAY 12, 2020

Too many business and technology leaders have referred to the global pandemic as a black swan — an entirely unpredictable and devastating event. The truth is that a global pandemic was entirely predictable, and it was a risk that infectious disease experts and health organizations have been warning about for years.

Reference 438

Reference Events Technology Management 438

Retail TouchPoints

AUGUST 10, 2022

A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters. Ed Spears is a Technical Marketing Manager in Eaton ’s Critical Power & Digital Infrastructure Division in Raleigh, N.C.

Small Business Retail 298

Small Business Retail Retail Telecommunications Events 298

Forrester eCommerce

OCTOBER 19, 2023

At the recent Workday Rising event, the company’s annual customer conference, Workday announced a new marketplace for its customers to find and deploy Workday-trusted AI solutions. While Workday Solutions Marketplace is not a new concept to Workday customers, what is new is the soon-to-arrive Workday AI Marketplace.

Customer 435

Customer Events Information Technology 435

Retail TouchPoints

MARCH 21, 2024

Yet, increasingly, there are other peak periods, such as turn-of-the-season shopping, Mother’s Day and back-to-school sales, not to mention unforeseen trends or events that could make demand far less predictable. Here are three key components of a well-managed ecommerce cloud strategy.

eCommerce 243

eCommerce eCommerce Platforms Events Customer Experience 243

Retail TouchPoints

APRIL 11, 2024

It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations that people love. As Senior General Manager of WCC, Louis Schillace has witnessed this evolution firsthand. That’s why we sit in the same office.”

Retail 275

Retail Events Consumer Merchant Services 275

Retail TouchPoints

OCTOBER 17, 2024

Foot Locker is driving home is connection to sport culture with a series of new initiatives, including the debut of a platform to scale its creator marketing efforts and a multi-year partnership with the Chicago Bulls that will include events, in-store activations and behind-the-scenes content.

Games 282

Games Social Media Presentation Events 282

Retail TouchPoints

OCTOBER 13, 2023

With advanced measurement, targeting and programmatic transactional technology, Samsung and Hy-Vee’s retail media network, RedMedia , will help suppliers and brands reach specific customers across channels, including the retailer’s in-store marketing, loyalty programs and events.

Retail 291

Retail Demo Technology Events 291

Retail TouchPoints

OCTOBER 27, 2022

It was created with new of capabilities designed to assist with resource management and extend warehouse management to include task optimization, intelligent work prioritization and seamless onboarding of robots. Additionally, it offers integration with parcel and last-mile delivery providers for final delivery confirmation.

Fulfillment 278

Fulfillment Operations Mobile Events 278

Forrester eCommerce

JUNE 25, 2024

Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event. In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important?

Events 362

Events Management Customer 362

Forrester eCommerce

MAY 1, 2020

However, while we were conducing our research, the omnipresent event we know […]. In January of 2020, we launched our inaugural “Future of the CISO” report, which identified the “Six Types of CISOs” we discovered through our research.

Events 406

Events Management Customer 406

Retail TouchPoints

AUGUST 23, 2024

Given the nature of this diverse end user computing environment, defending against cyberthreats requires a three-pronged strategy: Executing preventative security measures at the endpoint Improving the endpoint management of distributed IT systems Enhancing individual education and awareness of cyber threats among both permanent and seasonal hires.

Payment Services 316

Payment Services Retail Operations Management 316

Retail TouchPoints

MARCH 26, 2024

“The opportunity to experience a total solar eclipse comes once in a lifetime, and we don’t want our employees to miss out,” said Patrick Bourcy, a Regional Manager at Wegmans in a statement. “We

Supplies 264

Supplies Events Management Customer 264

Retail TouchPoints

AUGUST 21, 2024

Online wholesale marketplace Bulletin has launched a Shopify sales channel app, enabling merchants to more easily integrate their product listings and better manage orders to grow their brands via wholesale partnerships. Editor’s note: Both Bulletin and Retail TouchPoints are subsidiaries of live event and media company Emerald.]

Shopify 284

Shopify Small Business Retail B2B eCommerce Platforms 284

Forrester eCommerce

SEPTEMBER 28, 2022

Learn how to reduce the three most common types of insider threats in this Security & Risk event preview.

Events 367

Events Management 367

Forrester eCommerce

SEPTEMBER 20, 2024

This week, Express Scripts filed a lawsuit against the FTC demanding retraction of a recent report on the Pharmacy Benefit Manager (PBM) industry. The PBM market’s oligopoly isn’t new, but high-profile, widespread events such as the […]

Events 221

Events Management 221

Forrester eCommerce

AUGUST 30, 2022

Find out in this preview of our upcoming Security & Risk North America event. What does minimum viable product planning have to do with security and customer trust?

Events 73

Events Customer Management 73