Retail TouchPoints

MARCH 26, 2025

These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points. Use Case #2: Personalized Recommendations One of the most impactful applications of AI-powered knowledge graphs is in delivering personalized recommendations.

Customer 147

Customer Recommendation Customer Experience Travel 147

Retail TouchPoints

MARCH 3, 2025

For example, SMS is a high-intent, immediate-action channel, Davis said, so our messages are concise and direct, with a conversational tone to drive engagement. With every campaign, even every message, Cozy Earth has been able to understand and leverage the distinct nuances and storytelling benefits of both SMS and email.

Customer 260

Customer Marketing Channel Customer Retention 260

Retail TouchPoints

JANUARY 8, 2025

For example, shelf-scanning robots can identify out-of-stock items in minutes, and autonomous floor cleaners can keep stores spotless without constant supervision. For example, a robot designed to stock shelves should be able to reach various heights without obstructing aisles or causing discomfort to workers supervising its operation.

Retail 179

Retail Operations Technology Recommendation 179

Retail TouchPoints

FEBRUARY 18, 2025

More and more consumers, who previously turned to Google search for product recommendations whether for your brand, category or a specific item you sell are now experimenting with AI tools like OpenAIs ChatGPT, Google Gemini and others. While not a hard and fast rule, AI tools tend to go for the more established brand over the upstart.

Consumer 236

Consumer SEO Marketing Information 236

Retail TouchPoints

NOVEMBER 26, 2024

Done right, it’s the beginning or continuation of a relationship…one that will not only result in more purchases over time but also recommendations, reviews and further support. For example, in today’s digital world, data is vital for customer relationships to flourish. After all, this is more than just a transaction.

Consumer 290

Consumer Channel Social Media Mobile 290

Retail TouchPoints

JANUARY 15, 2025

When she was in early-stage conversations with retail partners (one of which was Ulta and then-CEO Mary Dillon), Ross asked for recommended business partners and settled on LA-based Beach House Group. Some of the things that were important to me is that when you use a diffuser, for example, often you put a diffuser on the blow dryer.

Marketing 279

Marketing Operations Consumer Retail 279

Retail TouchPoints

DECEMBER 26, 2024

Then, the same technology recommends specific offers that are likely to resonate with each segment. Loyalty apps and gamification are powerful examples of tech-driven engagement. Scan & go technology is another example of a solution that makes shopping highly efficient.

Technology 251

Technology Customer Experience Games POS 251

Retail TouchPoints

DECEMBER 16, 2024

Industries such as fashion, for example, face significant customer stakeholder pressure as well as complex, decentralized supply chains with the heavy burden of Scope 3 emissions (approximately 96% of the sector’s total). The retail sector faces significant challenges in achieving sustainability.

Supplies 277

Supplies Fashion Management Operations 277

Retail TouchPoints

OCTOBER 18, 2024

Going passwordless can look different for various brands, but a recommended, gradual and consumer-friendly approach would be to adopt biometric logins such as face IDs, fingerprints and/or selfie verification. Don’t let your brand be the next frustration. Ditch the traditional, outdated password by embracing passwordless authentication.

Consumer 305

Consumer Technology Payment Services Information 305

Retail TouchPoints

MARCH 6, 2025

For example, if a customer is getting their lawn ready for spring, they may not know how to fertilize it or seed bare spots. New features also are in the pipeline, including a personal home improvement concierge that offers project inspiration, design ideas, product comparison and recommendations, comprehensive advice and more.

Customer 252

Customer B2B Improvements Customer Experience 252

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Groove

OCTOBER 22, 2024

If you haven’t designed campaigns with this new ad structure, we recommend you do so, especially if you want to incorporate Google Ads automation and improved ad efficiency into your marketing strategy. For example, one company boosted its year-over-year revenue by 185 percent. Ready to get started on your new campaign?

PPC 315

PPC eCommerce Channel Management 315

Retail TouchPoints

JANUARY 9, 2024

One example was the surge in ecommerce during the pandemic, which drove supply chain activity. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

DECEMBER 9, 2024

Target Gift Finder Focuses First on Kids Toys The new gen AI-powered Bullseye Gift Finder offers personalized product recommendations to help shoppers quickly zero in on gifts for the kids on their list based on age, hobbies, favorite brands and more. The tool will search Targets toy assortment and recommend a lineup of ideas.

Toys 162

Toys Gifts Hobbies Demo 162

Groove

DECEMBER 12, 2024

We generally recommend staying under 60 to 65 characters. Here's an example of a best-practice page title: "Green Golf Polo Shirt for Men | World's Best Golf Shop" In some instances, Google or another search engine will use your product description in the results rather than displaying the actual meta description tag.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Retail TouchPoints

JANUARY 13, 2025

For example, rather than sifting through hundreds of reviews, a shopper can quickly understand whether a pair of jeans runs large or if the quality and color of a coat matches the product description.

Retail 298

Retail BigCommerce B2C Channel 298

Retail TouchPoints

DECEMBER 17, 2024

AI agents dont just suggest products they personalize recommendations, streamline decision-making and handle routine tasks like grocery replenishment. This is more than just some gimmicky new tech. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn. This is every part of the marketing funnel being used.

Merchant Services 289

Merchant Services Consumer Social Media Recommendation 289

lateshipment

OCTOBER 11, 2023

Improve site search optimisation and product recommendations for the holidays. The post Unique Holiday Marketing Ideas for Ecommerce brands with Examples appeared first on Lateshipment.com Blog. This still instilled a lot of curiosity and excitement among the customers. Additional Holiday Marketing Ideas Dress up your Homepage.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

Groove

AUGUST 10, 2024

HubSpot even recommends websites to tell visitors what they have to offer within 3 seconds. Airbnb is a shining example of this. This unsuccessful attempt at making an impression epitomizes our eCommerce world today. Attracting and maintaining consumers' attention that quickly means using an above the fold website design strategy.

eCommerce 195

eCommerce Consumer Recommendation Other 195

UpSellIt

DECEMBER 2, 2024

CAC is calculated as: Total Marketing Spend / Number of New Customers Acquired For example, the average customer acquisition cost for the fashion and accessories industry is $129 , compared to $377 for electronics. This helps you determine whether your current CAC is efficient and offers a baseline for comparison across industries.

Shipping Costs 137

Shipping Costs Customer Recommendation eCommerce 137

Groove

OCTOBER 9, 2024

For an example of what this journey might look like, imagine a customer who searches Google for "best running shoes," clicks on your brand’s ad, and lands on your site. Example: A pop-up offering a 10 percent discount on the first purchase is a common way to capture email addresses when potential customers browse your website.

Marketing 364

Marketing Customer Customer Retention Recommendation 364

Retail TouchPoints

MARCH 5, 2025

Google is helping shoppers streamline this journey, further bridging the gap between idea (or inspiration) and tangible product recommendations. Now shoppers can use descriptive language to define their ideal product and find viable and shoppable product recommendations.

Recommendation 162

Recommendation Consumer Apparel Clothing 162

Groove

OCTOBER 9, 2024

Types of eCommerce Newsletters and Real-World Examples There are several different types of eCommerce newsletters that you can use to engage your customers and promote products. Here's a breakdown of the main options along with real-world examples: 1.

eCommerce 329

eCommerce Accessories Recommendation Customer Loyalty 329

Retail TouchPoints

FEBRUARY 4, 2025

My mom, for example, who still lives in Little Rock, Ark., RNC has really strong relationships with Sephora and Ulta Beauty at the corporate level, and they often recommend our services to brands especially to those brands that havent previously had in-store support, either for financial reasons or because theyre novices in this space.

Payment Services 214

Payment Services Consumer Omnichannel Recommendation 214

Retail TouchPoints

NOVEMBER 19, 2024

One of my favorite parts of the job is talking to people and figuring out what they’re looking for, but that leads me to one of my biggest recommendations for customers this holiday season — be patient,” said Harper. “We Nothing is more disappointing than when you order, for example, 20 cases of stuffing mushrooms, and you only get 10.

Retail 334

Retail Department Stores Customer Consumer 334

Retail TouchPoints

NOVEMBER 15, 2023

For example, with augmented reality glasses, retailers will personalize recommendations, similar to how we experience targeted online advertisements; shoppers will be able to pay for goods simply by looking at them; and much more. This also provides immense opportunity for retailers.

Payment Services 278

Payment Services Retail Recommendation Mobile Payments 278

Retail TouchPoints

NOVEMBER 29, 2021

With a proprietary mix of machine learning, sensory science and analytical chemistry, TastryAI can pinpoint the palate preferences of individual consumers so retailers and distributors make the best wine recommendations. This is a typical occurrence among crowdsourcing recommenders. RTP: Can you give me an example?

Food and Beverages 342

Food and Beverages Recommendation Consumer Customer Experience 342

Retail TouchPoints

JUNE 13, 2023

We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent. However, as with any product reviews, we recommend gathering a variety of them before launching on your site.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Kissmetrics

AUGUST 26, 2021

Below, you can see a quick example of a meta description on our site. Even search engine giant Google recommends writing meta descriptions on your site. This example from Automattic on LinkedIn asks users to join LinkedIn to apply for their positions. Here’s an example of a truncated meta.

SEO 363

SEO Social Media Recommendation Improvements 363

Retail TouchPoints

JULY 1, 2024

At the end of the two-minute experience, consumers receive a results page that includes product recommendations and a call-to-action to visit specific product pages and learn more. At the end of the quiz, consumers receive detailed product recommendations. We built the results off of recommendations so that it’s flexible.

Recommendation 263

Recommendation Consumer Accessories Customer 263

Kissmetrics

OCTOBER 18, 2021

Each type of pin has a recommended aspect ratio from Pinterest itself. Pinterest does not recommend images smaller than 600 x 900 pixels. Pinterest also has specific recommended sizes from their ads manager, so be sure to check those before running any Pinterest ads. Long pins should use a Pinterest Pin ratio of 1:2.1

Social Media 350

Social Media SEO Recommendation Article 350

Retail TouchPoints

SEPTEMBER 1, 2022

Desire Company CEO Eric Sheinkop discussed the survey results with Retail TouchPoints : Retail TouchPoints (RTP): What’s the significance of the fact that so many consumers doubt influencers even use the products they’re recommending? of all U.S. retail sales, according to the National Retail Federation ].

Consumer 321

Consumer Recommendation Marketing Retail 321

Retail TouchPoints

NOVEMBER 14, 2024

For the past several years, Klarna has been expanding beyond its BNPL roots, for example by rolling out a suite of social media-style offerings including personalized shopping feeds and smart shopping features in April 2023. Sweden-based Klarna’s decision to file its IPO in the U.S.

Merchant Services 147

Merchant Services Social Media Payments Recommendation 147

UpSellIt

JANUARY 15, 2025

Personalize the Shopping Experience with AI Recommendations AI Recommendations enhance the customer journey by delivering tailored product suggestions. For example: Promote eco-friendly products for sustainability-focused shoppers. Campaign Ideas to Leverage the New Year Mindset 1. Ready to make this your best year yet?

Marketing 112

Marketing Hobbies Recommendation Download 112

Retail TouchPoints

DECEMBER 16, 2022

It’s the search engine , it’s all the recommendations , badging. Put this all together and this is everything that Amazon does — incredible search, incredible recommendations, profit optimization using machine learning, optimization of a whole lot of the merchandising using machine learning. RTP: So how do retailers do that?

eCommerce 321

eCommerce Shipping Costs Merchant Services Customer Experience 321

Retail TouchPoints

AUGUST 30, 2022

This placement uses advanced merchandising that enables relevant upsell and cross-sell recommendations based on the item being viewed, without the need for manual merchandising. For example, Wireless AirPods are recommended when an iPhone is added to the cart. And when a shopper empties their cart, instead of just an ‘Oops!

Consumer Electronics 299

Consumer Electronics Electronics eCommerce Consumer 299

Kissmetrics

JULY 9, 2021

times more conversations than average consumers when they recommended products. 82 percent of consumers reported that they were highly likely to follow a recommendation made by a micro-influencer. So micro-influencers have more conversations about buying recommendations than macro-influencers. Use Campaign-Specific Hashtags.

Social Media 359

Social Media Travel PPC Recommendation 359