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Albertsons Halts Kroger Merger, Sues for Breach of Agreement

Retail TouchPoints

Additionally, Albertsons has sued Kroger in the Delaware Court of Chancery, claiming the retailer failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger. District Court in Oregon and the King County Superior Court for Washington State.

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Black Friday 2022: Sales Top $9 Billion as Retailers Combat Inflation

Retail TouchPoints

However, revenue from curbside fulfillment was up 54% and orders were up 35% for the week of Nov. Other major categories were toys (up 285% ) and exercise equipment (up 218% ). At retailers that offer the service, just 13% of online orders used curbside on Black Friday, compared to 21% in 2021. 19 through Nov. billion in sales.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.

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Crystal Ball Time: What Will Motivate the 2026 Consumer?

Retail TouchPoints

These small but effective remedies to the Great Exhaustion should remind brands that people are seeking fulfillment in ways both big and small, and that fulfillment “doesn’t have to be about big celebrations.” Gleamers want spaces where they can come together; they’re looking for more IRL [in real life] connections,” said Buzasi.

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Last-Mile Delivery and Its Impact on Urban Mixed-Use Environments

Retail TouchPoints

We also want to keep our open streets and outdoor seating and continue to ride our bikes and exercise outdoors. For instance, by converting retail stores into micro-fulfillment spaces and offering curbside pick-up and return services ( CBS Insights , 2020). By fulfilling one situational need, we removed another one — human connection.

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6 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand

Retail TouchPoints

Sheriff believes that developing a brand story is the foundational exercise that all teams should go through. Getting together and synched, putting everything in writing, and making sure you’re monitoring year over year is an incredibly valuable exercise. Lesson 1: Understand Your Brand to Tell a Story.

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The Age of ‘Pixel x Frame’: Social Experiential Design

Retail TouchPoints

This exercise is a critical foundation to the experience design phase. Doing so builds upon the digital purchase behavior consumers have adopted, while still offering a fulfillment center vs. a store filled with merchandise that may or may not sell. Key Principles of Social Experiential Design.