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The Real Price of a Data Breach in Retail

Retail TouchPoints

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. Internal and external communication during and after a breach must form part of this exercise.

Retail 277
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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

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Store Policy 101: Understand What This Is, Benefits and Best Practices

lateshipment

It includes all essential information on how you operate and lays down protocols for situations such as returns, exchanges, shipping, etc. Building on the previous point, when your customer service staff has clear-cut rules to follow in varying situations, they are less likely to stutter, dwell, and waste time on customer inquiries.

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When it Comes to Retail Cybersecurity, Do Take It Personally

Retail TouchPoints

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Locations may have different networking platforms, so a flexible OS can save IT budget and management time.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

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Cybersecurity Best Practice: Check Your Physical Security Devices

Retail TouchPoints

Ensure all team members from cashiers to managers are aware of best practices to follow. This isn’t a one-time exercise: cybersecurity threats are continually evolving, and retailers must regularly review and update their strategies to stay ahead of cybercrime trends. Cybersecurity is a shared responsibility.

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How to Create, Setup and Launch a Profitable Online Store (Seriously)

BigCommerce

Bonus points if you can manage to find both. Beyond other people potentially wanting to buy what you are selling (which is another exercise almost entirely), it is important that you consider the challenges in your product niche before you move forward with launching a store. How simple is that to manage? PCI compliance.