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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

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The Real Price of a Data Breach in Retail

Retail TouchPoints

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. Internal and external communication during and after a breach must form part of this exercise.

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Albertsons Halts Kroger Merger, Sues for Breach of Agreement

Retail TouchPoints

Additionally, Albertsons has sued Kroger in the Delaware Court of Chancery, claiming the retailer failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger. At the time, the two retailers operated nearly 5,000 stores and employed more than 710,000 associates.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. That means more businesses popping up, more marketing activity, more customers buying online, more sales, more everything.

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When it Comes to Retail Cybersecurity, Do Take It Personally

Retail TouchPoints

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Software management investments focus largely on unification of operations like billing, CRM and inventory operations.

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How to Use Digital Wallets and Mobile Site Optimization Tactics to Stamp Out Cart Abandonment

BigCommerce

Trying to click out of an overlay you’re not interested in on a phone is almost always an exercise in frustration which runs the risk of your prospect bouncing. Think of it like Amazon’s one-click purchase feature, made available on your other favorite sites, or like the contactless card payments you’re used to in-store.

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How to Create, Setup and Launch a Profitable Online Store (Seriously)

BigCommerce

Beyond other people potentially wanting to buy what you are selling (which is another exercise almost entirely), it is important that you consider the challenges in your product niche before you move forward with launching a store. Or, rather, your best offense is knowing your competition thoroughly and differentiating yourself in the market.