RetailWire

SEPTEMBER 20, 2024

FedEx stock plummeted nearly 15% on Friday morning after the company posted its significantly weaker-than-expected quarterly earnings report the previous day.

105

105

Retail TouchPoints

JANUARY 11, 2024

Stephanie Linnartz, President and CEO, Under Armour ; Raj Subramaniam, President and CEO, FedEx ; Michelle Gass, President, Levi Strauss & Co. Keynote presenters will include: John Furner, President and CEO, Walmart U.S.; Philippe Schaus, CEO, Moët Hennessy ; and Bob Eddy, CEO, BJ’s Wholesale Club.

Workshop 275

Workshop Supplies POS Presentation 275

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services.

eCommerce Platforms 147

eCommerce Platforms Merchant Services Payment Services eCommerce 147

Retail TouchPoints

DECEMBER 13, 2022

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to shoppers, in early 2023. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office.

Merchant Services 124

Merchant Services Shipping Costs Omnichannel Fulfillment 124

lateshipment

JANUARY 23, 2020

There are four basic choices for you — namely, DHL, FedEx, UPS, and USPS. DHL, FedEx, and UPS, the three private giants, have been in business for decades. FedEx reigns supreme in the air, while UPS has an exhaustive fleet on the ground. Smith is the founder, Chairman, & CEO of FedEx. FedEx earned $65.5

Shipping Costs 251

Shipping Costs Shipping Operations Games 251

lateshipment

OCTOBER 8, 2020

FedEx has announced its General Rate Increase (GRI) for 2021. According to FedEx “These rate changes enable FedEx to continue investing in service enhancement, fleet maintenance, technology innovations, and other areas to serve customers more effectively and efficiently.” The average rate increase is 4.9%

Shipping Costs 246

Shipping Costs Shipping eCommerce Information 246

lateshipment

JANUARY 5, 2022

Introduction to the Rate Increase by FedEx and UPS. Year on year, major shipping carriers such as FedEx and UPS increase the rates for their services, raking up your shopping bills. FedEx has announced its General Rate Increase (GRI), which will be effective from January 3, 2022, with an average increase of 5.9% B each quarter.

Shipping Costs 130

Shipping Costs eCommerce Shipping eCommerce Platforms 130

lateshipment

FEBRUARY 10, 2022

FedEx is one of the top-three behemoths in not just the US but in the worldwide shipping carrier and delivery services space (the other two being DHL and UPS). Did you know that FedEx delivers more than 12 million packages per day? Understanding FedEx’s Money-Back Guarantee before submitting Claims. How to File FedEx Claims.

Shipping Costs 130

Shipping Costs Shipping Document Blog 130

lateshipment

MAY 15, 2020

When you ship through FedEx or UPS, most packages make it to their destinations intact and on time. File a claim for FedEx lost packages here File a claim for UPS lost packages here File a claim for USPS lost packages here File a claim for DHL lost packages here. The post How to Handle FedEx/ UPS/ DHL/ USPS Lost Packages?

Shipping Costs 246

Shipping Costs Payment Services Document Shipping 246

lateshipment

DECEMBER 4, 2020

On one hand, customers are ever unforgiving of delivery mistakes while on the other, carriers such as FedEx and UPS mercilessly add to your rapidly-escalating shipping expenditure. ” – Brie Carere , executive vice president and chief marketing and communications officer for FedEx.

Shipping Costs 214

Shipping Costs Shipping Small Business Retail Supplies 214

ESW

MAY 9, 2023

Alliance enables frictionless cross border e-commerce selling and shipping for European brands 09.05.2023, Hoofddorp – ESW , the global direct-to-consumer (DTC) ecommerce company, and FedEx Express , a subsidiary of FedEx Corp. The post ESW and FedEx Express Announce Strategic Collaboration appeared first on ESW.

eCommerce 78

eCommerce Shipping Costs eCommerce Marketing Shipping 78

lateshipment

MARCH 20, 2020

FedEx Corp. FedEx is facing discrepancies in its services due to the prevailing situation. Global Suspension of Money Back Guarantee FedEx has suspended its Money Back Guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services worldwide. and Canada) FedEx Ground (U.S.

Shipping 183

Shipping eCommerce Operations Article 183

RetailWire

NOVEMBER 27, 2023

1 delivery business, surpassing both UPS and FedEx. Amazon has emerged as America's No.

105

105

lateshipment

NOVEMBER 4, 2024

Join our briefing session and get: FedEx and UPS On-time Performance Insights: A detailed on-time performance analysis covering Ground and Express services, key U.S. To make things simpler for you, we’ve noted important holiday-season dates for carriers in the US and Canada and have presented them to you. 19 UPS 2nd Day Air – Dec.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

TalkingRetail

APRIL 6, 2021

Parcels company FedEx Express is expanding its services with Collect+, the store-based delivery and returns service, to provide returns collection services. This story continues at Collect+ extends FedEx partnership. The service is currently only available for. The service is currently only available for.

Customer 75

Customer Retail 75

RetailWire

NOVEMBER 9, 2022

Package volume is lower this quarter than expected at FedEx. you’re seeing again, as anticipated, a bit of a reset from the e-commerce boom and the volume surges that accompany that,” FedEx CFO Michael Lenz said.”We “In the U.S., It just came in lower than our initial projections were.” ”

eCommerce 75

eCommerce Article 75

lateshipment

APRIL 9, 2021

While peak surcharges are still levied on packages that are being shipped to certain remote locations, major shipping carriers such as FedEx, UPS, and Purolator reinstating their money-back guarantee for select service types is certainly some good news for eCommerce business owners. What is the Money-back Guarantee Policy?

Shipping Costs 130

Shipping Costs Shipping Supplies eCommerce 130

RetailWire

JANUARY 15, 2024

This fall, FedEx is shaking up the e-commerce world with a new data-driven platform named "fdx."

eCommerce 52

eCommerce 52

RetailDive

APRIL 4, 2022

Using VTOL aircraft would improve both volume availability and service reliability within the company's network, FedEx Express executive Joe Stephens said.

Improvements 98

Improvements 98

RetailDive

OCTOBER 20, 2021

The company's logistics arm has grown in parcel volume and revenue, outpacing FedEx, UPS and the Postal Service every year since 2014.

Shipping 123

Shipping 123

RetailWire

APRIL 5, 2023

FedEx is combining its Express and Ground delivery businesses into a single unit. “There’s opportunity to continuously improve the efficiency of our operations,” said FedEx CEO Raj Subramaniam. The move is being made to simplify the delivery service’s interactions with customers and reduce costs. ”

Operations 52

Operations Improvements Customer Article 52

Retail TouchPoints

OCTOBER 25, 2024

People want — and expect — to know exactly when their packages are going to be delivered,” said Ryan Kelly, VP of Marketing at FedEx in an interview with Retail TouchPoints. Take Salesforce, for example — they have partnerships with FedEx and Walmart Local delivery.

Games 290

Games Customer Loyalty Consumer Clothing 290

RetailDive

JANUARY 20, 2021

The announcement of new surcharges highlights how much FedEx plans to rely on these fees to manage its network moving forward.

Management 121

Management 121

Retail TouchPoints

APRIL 11, 2022

Alphabet isn’t the only company interested in building out drone shipments — FedEx Express is harnessing the technology for middle-mile logistics. FedEx is utilizing the Chaparral aircraft, a VTOL aerial cargo system that can autonomously pick up 300 to 500 lbs. of cargo and deliver it by air up to 300 miles.

Download 290

Download Technology Operations Improvements 290

RetailDive

JUNE 28, 2021

The technology enables FedEx to adjust to volume fluctuations, but the logistics provider may struggle to hire enough package handlers.

Technology 115

Technology 115

RetailDive

JUNE 17, 2021

The partnership gives FedEx a last-mile solution to complement its other investments like drones and delivery robots.

Other 123

Other 123

Ecommerce Guru

DECEMBER 13, 2020

FedEx is increasing its capabilities as e-commerce continues its fast growth. FedEx can acquire ShopRunner, an e-commerce service that offers more than 100 brands with online customers. On December 2, the delivery services giant announced it had reached an agreement with FedEx to buy Shoprunner.

eCommerce 52

eCommerce eCommerce Platforms Customer Retail 52

RetailWire

OCTOBER 4, 2023

Uber has launched a new “Return a Package” feature allowing users to send up to five prepaid and sealed packages to a nearby post office, UPS, or FedEx for a flat fee of $5, or $3 for Uber One members. This service, available in nearly 5,000 cities, is designed to cater to consumers dealing with.

Consumer 45

Consumer 45

lateshipment

SEPTEMBER 7, 2023

End of Part 1 Part 2: Holiday Shipping Deadlines (FedEx and UPS) As we mentioned, preparing yourself for great holiday sales is just halfway to the finish line. To make things simpler for you, we’ve noted important holiday-season dates for UPS & FedEx and have presented them to you. FedEx Office locations will close by 6 PM.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

RetailWire

DECEMBER 7, 2021

FedEx has forecast that it will deliver 100 million more packages this holiday season than it did in 2019. We’ve seen a lot of people actually starting their Christmas shopping in the month of October, which is fundamentally different than we have seen traditionally in the past,” said Ryan Kelly, vice president of global e-commerce at FedEx.

eCommerce 52

eCommerce Shipping Retail Article 52

Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

POS 263

POS Apparel Shipping Gifts 263

RetailWire

OCTOBER 3, 2023

retailers and other delivery customers are gaining the upper hand in negotiations with UPS and FedEx, securing discounts, a reversal from 2021 and the first half of 2022. After more than four years, U.S. Demand shrinkage has led both companies to fight for business, resulting in opportunities for customers to reduce shipping costs.

Shipping Costs 45

Shipping Costs Customer Shipping Other 45

RetailWire

DECEMBER 27, 2022

Fedex said it was experiencing “substantial disruptions” at its DCs in Memphis and Indianapolis. The massive storm that slammed vast swaths of the country did a number on last minute Christmas deliveries. UPS yesterday was reporting service outages in 898 zip codes across Michigan, New York, Indiana and Ohio.

Gifts 52

Gifts Article 52

Retail TouchPoints

AUGUST 22, 2023

Postal Service “to fully cover all delivery destinations,” according to the website, and will position Amazon as a direct competitor to FedEx and UPS. Amazon Shipping will provide delivery service within the U.S. for packages weighing up to 50 pounds. It will tap into the U.S.

Shipping Costs 246

Shipping Costs Merchant Services Shipping Fulfillment 246

lateshipment

OCTOBER 30, 2020

eCommerce retailers will have to understand the key aspects of shipping during the pandemic to come out unscathed. To make things simpler for your business, we’ve noted important holiday-season dates for UPS & FedEx and presented them to you as a downloadable schedule. FedEx Holiday Schedule. Only FedEx Freight will be closed.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

MARCH 1, 2023

Happy Returns, which was acquired by PayPal in 2021, isn’t the only company trying to make the complicated issue of online returns more convenient and cost-effective: Amazon continues to expand its network of in-store returns drop-off points, which in addition to Kohl’s now also includes a pilot at Staples ; FedEx plans to launch its new Consolidated (..)

PayPal 278

PayPal Customer Experience Fashion Operations 278

BigCommerce

FEBRUARY 23, 2022

As consumers increasingly expect fast shipping when purchasing online, it may come as no surprise that Amazon surpassed FedEx in…

Customer Experience 294

Customer Experience BigCommerce Improvements Shipping 294