Retail TouchPoints

NOVEMBER 22, 2024

Employee satisfaction plays a central role in store operations. The results of Retail TouchPoints ’ annual Store Operations Survey reaffirm the ongoing tug of war retailers are playing — between providing top-level service on one hand and boosting profitability by keeping costs down on the other.

Management 177

Management Retail Merchant Services Operations 177

Groove

OCTOBER 12, 2024

From digital marketing to inventory management and order fulfillment, eCommerce store owners have a lot of different responsibilities. With managed services for eCommerce websites, store owners can enjoy end-to-end expert management of their sites. What Are eCommerce Managed Services?

Management 336

Management eCommerce Order Fulfillment SEO 336

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 234

Operations Shipping Costs Fulfillment Omnichannel 234

Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

Fulfillment 242

Fulfillment B2B Marketing Shipping Costs 242

Retail TouchPoints

SEPTEMBER 14, 2023

The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations.

Fulfillment 228

Fulfillment POS Point of Sale Omnichannel 228

Retail TouchPoints

NOVEMBER 7, 2024

Supermarket chain Hy-Vee has optimized its distribution and transportation network with the help of three solutions from Manhattan Associates : the solution providers’ Warehouse Management System (WMS), Transportation Management System (TMS) and Demand Forecasting and Inventory Optimization (DFIO) module.

Supplies 246

Supplies Operations Improvements Management 246

Retail TouchPoints

AUGUST 22, 2024

Now, Sephora is a clear leader in omnichannel execution — and fulfillment has become a key differentiator in the brand experience. That’s one reason why all touch points — from initial engagement to post-purchase — are owned and operated by the retailer. We even have to be ahead of customer trends in that regard.”

Order Fulfillment 235

Order Fulfillment Fulfillment Omnichannel Subscription 235

Retail TouchPoints

JUNE 28, 2023

Taking steps now to prepare your warehouse for the increase in orders and to ensure fulfillment processes are optimized is essential to make your ecommerce peak season a success. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success.

Operations 231

Operations Shipping Costs Fulfillment Shipping 231

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

Fulfillment 240

Fulfillment Shipping Costs Customer Supplies 240

Fabric

AUGUST 8, 2023

However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers. That’s where modern order management comes into play. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

Shipping Costs 251

Shipping Costs Fulfillment Shipping Customer Loyalty 251

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

Fulfillment 238

Fulfillment Jewelry Operations Technology 238

Retail TouchPoints

MARCH 9, 2023

Fulfillment technology company Fulfillment IQ has expanded its portfolio with an investment in Tusk Logistics, a regional delivery network. Tusk is designed to integrate easily into a shipper’s existing operational software, such as a warehouse or transportation management system.

Fulfillment 237

Fulfillment Shipping Costs Shipping Operations 237

Retail TouchPoints

JULY 21, 2022

PFS’ RetailConnect aims to enable retailers to fulfill ecommerce orders from brick-and-mortar stores efficiently and without disrupting ongoing store operations. RetailConnect combines an order management platform with lightweight hardware to help increase speed and accuracy.

Fulfillment 228

Fulfillment POS Retail eCommerce Platforms 228

Retail TouchPoints

MAY 24, 2022

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities.

Fulfillment 255

Fulfillment Omnichannel Supplies Clothing 255

Algopix

JULY 9, 2023

Inventory management plays a critical role in the success of any business. Efficiently managing inventory levels, tracking stock movements, and streamlining order fulfillment processes are essential to meet customer demands and stay ahead of the competition. Inventory management is the backbone of successful businesses.

Payment Services 97

Payment Services Operations eCommerce Platforms Management 97

Retail TouchPoints

MAY 24, 2023

Walmart has opened an in-store Market Fulfillment Center (MFC) at Store 100 in its home town of Bentonville, Ark. MFCs will significantly increase the number of orders a store can fulfill in a day, according to a Walmart blog post , providing faster fulfillment with less substitutions and freeing up associates to help in-store customers.

Fulfillment 262

Fulfillment Order Fulfillment Games Customer Experience 262

Retail TouchPoints

FEBRUARY 24, 2023

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

Management 235

Management POS Fulfillment Operations 235

Retail TouchPoints

JANUARY 31, 2024

Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale.

Fulfillment 213

Fulfillment Apparel Fashion Consumer 213

Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

Fulfillment 218

Fulfillment eCommerce Operations Food and Beverages 218

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. A One-Size-Fits-All Strategy Won’t Work.

Management 266

Management Order Fulfillment Fulfillment Shipping Costs 266

Algopix

JUNE 22, 2023

In the ever-expanding world of e-commerce, shipping management plays a vital role in ensuring the seamless movement of goods from the seller to the buyer. To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations.

Shipping Costs 100

Shipping Costs Shipping Operations Management 100

BigCommerce

JUNE 8, 2017

While product-market fit and user acquisition are undoubtedly crucial to your business, ecommerce fulfillment is the engine that keeps your car running. What is order fulfillment? Fulfillment encompasses the entire process of receiving an order and delivering it to a customer. Order management. Self-fulfillment.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

Kibo

MARCH 17, 2023

In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

MARCH 5, 2021

Majid Al Futtaim , the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment center (MFC) at the Carrefour store in Ibn Battuta Mall in Dubai. Majid Al Futtaim operates 350+ Carrefour locations in 17 countries across the Middle East, Africa, and Asia.

Order Fulfillment 261

Order Fulfillment Fulfillment eCommerce Mobile 261

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations.

Operations 237

Operations Improvements Supplies Fulfillment 237

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We It’s helped us manage through situations where a store manager can take over if needed to deal with peaks and valleys throughout the day.

Payment Services 232

Payment Services Operations Omnichannel Fulfillment 232

Retail TouchPoints

MARCH 16, 2023

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

Supplies 244

Supplies Management Order Fulfillment Retail 244

Algopix

JULY 24, 2023

In the fast-paced world of eCommerce, managing orders efficiently is crucial to the success of any online business. This is where Order Management Systems (OMS) come into play. What are Order Management Systems? Inventory Management A robust OMS offers comprehensive inventory management capabilities.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. It is now the company’s top-rated fulfillment service. Meanwhile, Target’s Drive Up program has become wildly successful in its own right. What is Curbside Pickup?

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Retail TouchPoints

NOVEMBER 30, 2022

The changes follow news that recently appointed Foot Locker President and CEO Mary Dillon would halt a planned expansion into Japan as the company changes course to grow ecommerce and adjust its global operations. The retailer’s executive leadership changes, which will become effective Dec.

Operations 245

Operations Supplies Omnichannel eCommerce 245

Retail TouchPoints

APRIL 22, 2022

Amazon is creating a $1 billion venture investment program, the Amazon Industrial Innovation Fund (AIIF), with the goal of supporting innovation in customer fulfillment, logistics and the supply chain. Amazon is primarily interested in robotics, artificial intelligence, machine learning, autonomy and other emerging technologies. “We

Fulfillment 262

Fulfillment Supplies Technology Improvements 262

Retail TouchPoints

APRIL 12, 2023

For their part, more mall operators are looking to diversify their tenant mix and incorporate additional brands that resonate with younger audiences. As a result, emerging brands, especially those operating primarily online, have a unique opportunity to break into brick-and-mortar by leveraging prime real estate.

Operations 315

Operations Omnichannel Customer Experience Consumer 315

Retail TouchPoints

SEPTEMBER 2, 2021

To understand why, we have to delve into the evolution of order fulfillment. That single associate staffing the order pickup desk is now a full team that has to coordinate operations. BOPIS is great but smart people got together and figured out different ways to do online order fulfillment. What are Smart Lockers?

Order Fulfillment 220

Order Fulfillment Fulfillment Retail Shipping Costs 220

Retail TouchPoints

FEBRUARY 23, 2023

New capabilities include online and in-store solutions to capture new ad revenue, the ability to bring more of the store online and seamless end-to-end fulfillment solutions. We believe this integration will help us expand our service to more people in our communities.

Management 231

Management Fulfillment eCommerce Technology 231

Fabric

JULY 13, 2023

According to data from Statista, the use of curbside pickup and buy online, pick up in-store (BOPIS) grew significantly during the COVID-19 pandemic: Today, omnichannel fulfillment has surpassed being just a fleeting trend and has solidified its position as a strategic imperative for modern enterprise retailers. Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

GetElastic

SEPTEMBER 12, 2019

Oversee order processing, monitor inventories, and most importantly, manage a team of logistics professionals in an effective and efficient way – that’s just the top of the list of what fulfillment managers have to think about and solve daily. . A good part of those skills comes down to mastering time management.

Fulfillment 112

Fulfillment Management Operations Information 112