Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. Moreover, customers are paying attention to delivery details (particularly during the holiday season) and will abandon a transaction if fulfillment parameters are unacceptable.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

OCTOBER 23, 2024

The benefits of having access to a near-limitless supply of unowned inventory (on the retailer side) and having access to other brands’ and retailers’ sales channels (on the brand side), has been compelling to put it mildly. And AI automation is poised to propel this expansion even further.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

JANUARY 13, 2025

Generative AI has completely reinvented ecommerce, according to Azita Martin, VP and General Manager of Retail & CPG for NVIDIA. AI Use Cases Span Marketing, Service and Merchandising However, AI also has the potential to influence different retail functions and teams, from marketing to store design and supply chain.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

MARCH 16, 2023

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

Supplies 278

Supplies Management Order Fulfillment Retail 278

Retail TouchPoints

APRIL 22, 2022

Amazon is creating a $1 billion venture investment program, the Amazon Industrial Innovation Fund (AIIF), with the goal of supporting innovation in customer fulfillment, logistics and the supply chain. Amazon is primarily interested in robotics, artificial intelligence, machine learning, autonomy and other emerging technologies. “We

Fulfillment 278

Fulfillment Supplies Technology Improvements 278

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. fulfillment partner. Cookware and knives brand Misen has made Cart.com its official U.S. The brand will ship its products out of two U.S.

Fulfillment 278

Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

MAY 6, 2022

Shopify will acquire fulfillment solution provider Deliverr for $2.1 billion , the largest acquisition in Shopify’s history, as the retail industry continues to struggle with supply chain and last mile challenges.

Shopify 312

Shopify Fulfillment Merchant Services Multichannel 312

Retail TouchPoints

JANUARY 6, 2025

While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers. The lingering effects of the COVID-19 pandemic have left supply chains strained.

Retail 278

Retail Supplies Apparel Customer Loyalty 278

Retail TouchPoints

MAY 24, 2022

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities.

Fulfillment 289

Fulfillment Omnichannel Supplies Clothing 289

Retail TouchPoints

AUGUST 15, 2024

For example, an advanced inventory solution has helped the team gain a real-time view of inventory and orders across sales channels so it can optimize the fulfillment experience. Boll & Branch also can now better understand demand by location so it can improve product availability and create more targeted marketing campaigns.

Operations 263

Operations Supplies Management Omnichannel 263

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

MAY 14, 2024

In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

Supplies 326

Supplies Document Consumer Operations 326

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31. Diversification can begin as early in the chain as manufacturing.

Supplies 305

Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

AUGUST 28, 2024

Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a multichannel solutions program that will use Walmart Fulfillment Services (WFS) to fulfill orders from any ecommerce site via Walmart’s supply chain when it launches Sept.

Fulfillment 259

Fulfillment Sporting Goods Electronics Multichannel 259

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

JUNE 5, 2023

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. MIT Professor Dr. Yossi Sheffi, author of The Magic Conveyor Belt: Supply Chains.

Fulfillment 289

Fulfillment Supplies Technology Management 289

Retail TouchPoints

JANUARY 2, 2023

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. What is Supply Chain Digitalization? Challenges of Supply Chain Digitalization for Global Retailers.

Supplies 317

Supplies Retail Technology Omnichannel 317

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

Supplies 306

Supplies Shipping Costs Customer Loyalty Technology 306

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind.

Fulfillment 306

Fulfillment Shipping Costs Supplies Shipping 306

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Insourcing Fulfillment. You won’t be able to fulfill orders or there will be a significant delay in fulfillment.

Supplies 279

Supplies Shipping Costs Fulfillment Shipping 279

Retail TouchPoints

MAY 30, 2022

With that being said, however, the skyrocketing rates of online shopping came with its own set of challenges — particularly when uncovering the behind-the-scenes side effects on the supply chain. The recent crisis has revealed the fragmented nature and vulnerability of many supply chains. How are Returns Plaguing the Supply Chain?

Supplies 328

Supplies Fashion Shopping Carts eCommerce 328

Retail TouchPoints

MAY 26, 2022

Digital sports platform Fanatics has partnered with supply chain solution Quiet Platforms — a wholly owned subsidiary of American Eagle Outfitters Inc. Quiet Platforms’ “shared supply chain” solution allows companies to collaborate to solve common logistics, fulfillment and delivery challenges.

Supplies 287

Supplies Department Stores Fulfillment eCommerce 287

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. This is most notable in the multi-channel fulfillment solution, which will see Amazon deliver inventory to any channel, physical or digital, where a seller needs it. Yes, that means brick-and-mortar stores.

Supplies 299

Supplies Multi-channel Merchant Services Fulfillment 299

lateshipment

MARCH 3, 2025

This is where proper returns management and reverse logistics come in like last-minute superheroes you can rely on to ensure your online business can handle returns without breaking the bank. In the world of e-commerce, an effective reverse logistics and returns management system is no longer a nice add-on; its a must.

Management 130

Management Shipping Costs eCommerce Shipping Labels 130

Retail TouchPoints

JULY 18, 2022

Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. Gaffney joined Kohl’s as CTO in September 2019; in April 2021 he added the role of Supply Chain Officer. net sales drop and total revenue falling 4.4%.

Supplies 276

Supplies Fulfillment Technology Management 276

Retail TouchPoints

JUNE 7, 2021

Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . This shift also puts people organizations in a tough spot.

Supplies 311

Supplies Retail Fulfillment Point of Sale 311

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JULY 26, 2023

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market.

Fulfillment 240

Fulfillment Operations Shipping Costs Order Fulfillment 240

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 264

Supplies Customer Omnichannel Shipping 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. It manages our BOPIS component.

Management 278

Management POS Shipping Costs Supplies 278

Retail TouchPoints

NOVEMBER 21, 2024

The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. This leaves retailers with a supply conundrum: how do they balance those who are playing the long game while still having enough for the last-minute shoppers? However, it’s not only about time management.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

JULY 20, 2022

which manages brands including Calvin Klein and Tommy Hilfiger , has named David Savman as its new EVP and Chief Supply Chain Officer. Savman will be responsible for global supply chain and sourcing strategies for PVH’s brands and will report to CEO Stefan Larsson. 31, 2022 to pursue other interests. David Savman.

Supplies 278

Supplies Management Operations Other 278

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

Retail TouchPoints

JANUARY 5, 2024

Aldi International Buying Asia , the discount supermarket’s Hong Kong-based hub for sourcing Asian products and global ocean freight logistics, has adopted the One Network Intelligent Control Tower on the solution provider’s Digital Supply Chain Network.

Shipping Costs 277

Shipping Costs Supplies Shipping Management 277