Retail TouchPoints

OCTOBER 23, 2024

For retailers, 3P commerce provides the ability to offer an increased selection of products and helps reduce the risks of managing fulfillment — an issue we saw firsthand with recent supply chain disruptions,” said Lou Keyes, CEO of Rithum in comments shared with Retail TouchPoints.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

Fulfillment 278

Fulfillment Order Fulfillment eCommerce Platforms Technology 278

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’ve also made sure our site and in-store inventory are real-time, and that convenience is part of all our marketing stories.

Order Fulfillment 276

Order Fulfillment Fulfillment Omnichannel Subscription 276

Retail TouchPoints

DECEMBER 17, 2024

Moreover, customers are paying attention to delivery details (particularly during the holiday season) and will abandon a transaction if fulfillment parameters are unacceptable. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

NOVEMBER 20, 2024

Postal Service has launched an online ecommerce catalog powered by Toys ‘R’ Us for the fulfillment of gifts in its Operation Santa program. USPS Operation Santa has connected communities through holiday goodwill for over a century,” said Sheila Holman, VP of Marketing at USPS in a statement.

Toys 276

Toys Operations eCommerce Gifts 276

Retail TouchPoints

NOVEMBER 11, 2024

Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful. It’s been a fulfilling experience creating the ‘Sliving’ collection, and I’m excited to see my fans embrace it and make it their own.”

Jewelry 277

Jewelry Fulfillment Fashion Consumer 277

Retail TouchPoints

FEBRUARY 9, 2024

fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers. Fulfillment and Logistics at Shein in a statement. Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S.

Fulfillment 264

Fulfillment Apparel Customer Experience Operations 264

Retail TouchPoints

NOVEMBER 6, 2024

It also presents an opportunity to enhance the customer experience by providing more flexible and reliable fulfilment options, as well as reaching new customers, such as shift or night workers, for whom home delivery isn’t convenient due to their working hours.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

Retail TouchPoints

NOVEMBER 8, 2024

. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

JANUARY 13, 2025

AI Use Cases Span Marketing, Service and Merchandising However, AI also has the potential to influence different retail functions and teams, from marketing to store design and supply chain. Ultimately, this can help retailers improve throughput and fulfill orders faster.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

JANUARY 9, 2025

All these different sensory elements, including the music playlist, dont feel forced; it feels very authentic in the store, said Jaime Bettencourt, responsible for revenue growth, brand strategy and content marketing at Mood Media in an interview with Retail TouchPoints.

Outdoor 278

Outdoor Consumer Fulfillment Definition 278

Forrester eCommerce

APRIL 19, 2021

As forces converge to drive B2B marketing to a higher purpose, marketing leaders must evolve from brand stewards, lead generation machines, and sales supporters in order to fulfill it.

B2B 518

B2B Fulfillment Marketing Customer 518

Retail TouchPoints

JANUARY 1, 2025

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges.

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

JANUARY 31, 2024

Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale.

Fulfillment 260

Fulfillment Apparel Fashion Consumer 260

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla. labor market is very tight.

Fulfillment 264

Fulfillment Jewelry Operations Technology 264

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment.

Fulfillment 255

Fulfillment Omnichannel Customer Experience Shopping Carts 255

Groove

OCTOBER 12, 2024

From digital marketing to inventory management and order fulfillment, eCommerce store owners have a lot of different responsibilities. But the good news is that you don't have to handle all of them alone. With managed services for eCommerce websites, store owners can enjoy end-to-end expert management of their sites.

Management 343

Management eCommerce Order Fulfillment SEO 343

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Omnichannel 295

Omnichannel Technology Operations Consumer 295

Retail TouchPoints

JANUARY 14, 2025

We are the last consumer electronics retailer , so how we go to market and what’s important to us both product and experience is very specific to our purpose, said Barry at the NRF Big Show in NYC. How do we uniquely embrace what we do well and bring it to market? Our purpose is to bridge life through technology.

Consumer 287

Consumer Consumer Electronics Electronics Technology 287

Forrester eCommerce

OCTOBER 26, 2023

Embrace our recommendations, along with the upcoming advice in our holiday series, to survive the holiday rush.

eCommerce 397

eCommerce Fulfillment Recommendation B2C 397

Retail TouchPoints

APRIL 21, 2025

Tractor Supply had previously partnered with Allivet for prescription fulfillment, and the retailer acquired the company in 2024. Tractor Supply Rx also offers a price match guarantee to ensure customers get the best value on their prescription purchases.

Supplies 243

Supplies Toys Fulfillment Technology 243

Groove

DECEMBER 5, 2022

Groove Commerce initially partnered with Caragh Nursery to migrate them to HubSpot Service Hub & Marketing Hub. Wanting to take their marketing efforts to the next level using HubSpot, our team knew it was time for Caragh Nursery to add email marketing to their toolbox. The Challenge. Who is Caragh Nursery? Our Solution.

Marketing 327

Marketing Accessories Management Customer 327

Retail TouchPoints

DECEMBER 16, 2024

Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company. Additionally, we are always improving time to market, while ensuring that the tools we provide meet our customers expectations. stars) and Google ( 4.3 ) app stores.

Payment Services 278

Payment Services Supplies Mobile Live Chat 278

Groove

NOVEMBER 17, 2024

If desired, you can use third-party fulfillment applications like NetSuite and Brightpearl to scale your business as it grows. With the potential cost-of-ownership savings, SaaS merchants are often able to increase net income or reinvest in things like marketing. It also helps you manage inventory and orders from a single location.

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Retail TouchPoints

JANUARY 23, 2023

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. and Europe.

Shipping Costs 331

Shipping Costs Fulfillment eCommerce eCommerce Marketing 331

Retail TouchPoints

DECEMBER 9, 2024

For brands, the challenge is not just about demand fulfillment; it’s about demand generation. This allows products to be quickly pulled from temporary storage locations and packed for shipping as soon as orders arrive, minimizing delays and ensuring a smooth, rapid fulfillment process.

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

Retail TouchPoints

MAY 20, 2024

This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

Customer Retention 299

Customer Retention Fulfillment Mobile Customer Experience 299

Retail TouchPoints

DECEMBER 3, 2024

For both banners, we love working with startup brands and local mom-and-pops to get new products into the store, and if we’re not so sure how a product would resonate with customers, [selling it in an Uncharted store] gives us a lot of good information about merchandising and marketing. What motivated you to enter a new geography?

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area.

B2C 264

B2C Travel Marketing B2B 264

Retail TouchPoints

FEBRUARY 12, 2025

In fact, research conducted by Retail TouchPoints and MNTN reveals that 59% of brands spend between 11% and 50% of their marketing and advertising budgets on CTV. These brands are testing different CTV ad formats, creative approaches and calls-to-action to support both brand and performance marketing goals.

Social Media 191

Social Media Channel Webinar Marketing 191

Fabric Blog

MARCH 21, 2025

And that’s where order fulfillment software comes ina comprehensive tool designed to streamline and optimize processes like order processing, inventory management, shipping, and returns. Yet, order fulfillment in an omnichannel environment is not without its hassles. Your customers are everywhere.

Order Fulfillment 52

Order Fulfillment Fulfillment Omnichannel Shipping Costs 52

Retail TouchPoints

MARCH 25, 2025

A Connected Grocery Shopping Experience In February 2024 Hy-Vee began leveraging Instacarts Fulfillment-as-a-Service to integrate same-day delivery fulfillment capabilities into its owned and operated websites. Instacart has been an important partner in our marketing strategy, helping us grow sales on their platform by 40% last year.

Fulfillment 147

Fulfillment eCommerce Operations Customer 147

Retail TouchPoints

NOVEMBER 29, 2024

for every $1 spent on influencer marketing, one study found. She has a diverse background spanning marketing, partnerships and business development for both the tech and consumer industries. Cultivating KOCs (key opinion consumers, a.k.a. Regardless, influencers pay dividends: businesses are making an average of $5.79

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278