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#RICE24 Solution Spotlight: Shopify Creates a Unified Commerce Platform for Merchants

Retail TouchPoints

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive.

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How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Retail TouchPoints

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. With the fdx platform, we’re combining our global network with the power of AI and machine learning to turn insights into real-time intelligence for FedEx merchants.

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Ultimate BigCommerce Performance Guide: Features & Tips for Success

Groove

Payment & Inventory Management BigCommerce supports a variety of third-party payment services. Specifically, it accepts payments from major providers like PayPal, Stripe, Apple Pay, Pay with Amazon, and others. Importantly, BigCommerce doesn’t penalize stores that use non-standard payment gateways.

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Amazon Brings Back Shipping Service for Sellers

Retail TouchPoints

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. Amazon Shipping will provide delivery service within the U.S. Postal Service “to fully cover all delivery destinations,” according to the website, and will position Amazon as a direct competitor to FedEx and UPS.

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Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Retail TouchPoints

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

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How Inventory Automation Benefits eCommerce Merchants

Groove

Inventory automation enables eCommerce merchants to create a frictionless back end experience for employees and front end experience for customers. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Employee satisfaction plays a central role in store operations. The results of Retail TouchPoints ’ annual Store Operations Survey reaffirm the ongoing tug of war retailers are playing — between providing top-level service on one hand and boosting profitability by keeping costs down on the other.