Retail TouchPoints

JUNE 3, 2021

Ecommerce University was developed to dig into the new, emerging and evolving trends driving this exciting era of retail. The pandemic has made omnichannel a business imperative for merchants of all sizes. Fulfillment: Tapping third-party logistics providers (3PLs) can help brands and retailers offer fast and easy delivery experiences.

eCommerce 361

eCommerce Omnichannel Merchant Services Channel 361

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

BigCommerce

MAY 15, 2018

Traditional retailers are starting to realize the benefits software as a service, and of making the move to SaaS. You’ve made massive investments in people, processes, and technology to get up to speed on your self-hosted platform. Adapt your business to changing ecommerce trends and an ever-more competitive industry.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

Retail TouchPoints

AUGUST 26, 2022

Now we’re seeing a big expansion of it, not only across merchants but also into less expensive or more ordinary type purchases. The ability to defer payment for multiple small purchases (that can become very expensive in aggregate) is what’s driving BNPL growth for lower-price purchases, according to Rose.

Merchant Services 277

Merchant Services Apparel Books Consumer 277

Groove

MARCH 18, 2022

Inventory automation enables eCommerce merchants to create a frictionless back end experience for employees and front end experience for customers. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

Merchant Services 195

Merchant Services eCommerce B2B Shipping Costs 195

Retail TouchPoints

OCTOBER 4, 2023

Flexibility and timeliness are absolutely key when it comes to responding to fast-moving buying trends, as retailers must balance longer-term buying choices with customers’ shorter-term impulse decisions. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

DECEMBER 13, 2023

Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

JULY 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two weeks. How to explain that paradox? Touchless Delivery Abuse Risk.

Merchant Services 288

Merchant Services eCommerce Payment Services Shipping 288

BigCommerce

FEBRUARY 1, 2018

So, find yourself a product niche you are passionate about or one that is trending. Google Trends can help you spot trends. Then, you’ll want to get a good understanding of your product market and the overall trends driving that market. What options do I have to accept payments? PCI compliance. DDoS attacks.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

BigCommerce

SEPTEMBER 6, 2018

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

BigCommerce

FEBRUARY 2, 2018

Niche products are goods or services that serve a specific segment of customers. Taking this tack when generating ideas for a product or service is a reliable avenue to kickstart a successful business. Your product or service doesn’t necessarily need to be a huge, complicated endeavor. Hop on trends early.

Merchant Services 419

Merchant Services Payment Services Shipping Costs Beauty and Health 419

BigCommerce

OCTOBER 26, 2017

We will begin by breaking out readiness questions for each of the following merchant types: Small business. You may want to outsource from a site like Upwork or Fiverr to get international support services for those times you are offline in your home country. Or, you may need translation service. Mid-market. Enterprise.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Ecommerce Platforms

JULY 7, 2020

Whereas a standard website platform/builder has features for adding pages and posts and menus, an ecommerce platform takes it a step further by including product management, shipping tools, payment processing, and more. Some other elements that add more costs include third-party apps, hosting, domain names, and processing fees.

Payment Services 262

Payment Services Shipping Costs Merchant Services Payments 262

Retail TouchPoints

NOVEMBER 22, 2024

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.

Management 278

Management Retail Merchant Services Operations 278

Ecommerce Platforms

MAY 31, 2019

If we are to hunt for the most elite ecommerce payment solution in the market, we ought to scrutinize a couple of attributes. Admittedly, any customer is always on the run for a secure checkout payment tool. Besides, consumer credit trends surprisingly indicate a visual depiction to consider. It helps me avoid late payments.

Merchant Services 138

Merchant Services Payment Services Payments eCommerce 138

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

POS 278

POS Payment Services Merchant Services Retail 278

Retail TouchPoints

MAY 8, 2023

If you were drawing a trends graph, it would show a massive spike in everything digital and online during COVID that plummeted post-pandemic and then renormalized,” said Michael Affronti, the recently appointed GM of Commerce Cloud at Salesforce in an interview with Retail TouchPoints. What are you doing to nurture them?

Channel 275

Channel Merchant Services Payment Services Recommendation 275

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 321

Merchant Services Payment Services X-cart Supplies 321

Retail TouchPoints

JULY 12, 2021

Another factor driving the adoption of WMS in ecommerce is the growing trend for retailers to offload online order fulfillment to distribution partners. Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?”

Shipping Costs 279

Shipping Costs eCommerce Merchant Services Shipping Labels 279

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Retail TouchPoints

OCTOBER 6, 2022

The 18 sessions also charted the impact of fast-changing consumer trends with new research and offered real-world case studies and use cases to show these solutions in action. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Ecommerce Platforms

OCTOBER 12, 2022

From Shopify ’s all-in-one ecommerce offerings to its rather seamless fulfillment options, it definitely has more pros than cons. The whole idea behind Shopify is for merchants to have all the tools they need to launch an ecommerce website for selling products. With that said, keep reading to explore all the Shopify pros and cons!

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Shortages and Sticker Shock Heighten Holiday Stress. said Pandya. “

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience.

Merchant Services 264

Merchant Services Omnichannel Fulfillment Consumer 264

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services POS Consumer 278

ROI Revolution

MAY 6, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. In fact, throughout the last several years, there have been numerous omnichannel trends, such as: Retailers expanding their sales channels to marketplaces, such as Walmart , eBay, and Wish. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Groove

APRIL 1, 2022

In this guide, we’re outlining the importance of a few variables — packaging, shipping and fulfillment — as well as strategies to help your eCommerce store drive CPG growth. If you’re unfamiliar with drop shipping , it’s the process of D2C retailers selling products on behalf of a manufacturer or wholesaler. Read on for more!

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

NOVEMBER 5, 2024

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces. Like other Leevers stores, this one will be 100% employee-owned.

Mobile 275

Mobile Operations Consumer Shopify 275

Retail TouchPoints

JANUARY 9, 2024

Real-time visibility — including tracking shipments, inventory levels and production processes — was imperative for businesses to maintain efficient operations and make informed decisions. RTP: What are the biggest challenges merchants should be prepared for in 2024 with regard to the supply chain. and how can they prepare themselves?

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. In-Store Returns Trending Up, But Not Pouring In. Whatever solutions are employed will add cost to a returns process that already cuts into profit margins.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

SellBrite

FEBRUARY 16, 2021

The money—and time—invested in fulfillment can quickly become unsustainable when you try to expand your small business to new channels or scale your existing ones. That’s where a fulfillment center comes in. What is a fulfillment center? Fulfillment center vs. warehouse. What exactly does a fulfillment center do for me?

Fulfillment 127

Fulfillment Shipping Costs Merchant Services eCommerce 127

GetElastic

OCTOBER 24, 2019

With 24/7 access and no service desk queues, pickup towers can retrieve orders in less than 30 seconds. Using vending machines as hyper-local micro-fulfillment centers for last-mile delivery is perhaps the one use case Amazon hasn’t already patented. But many shoppers complain wait times are too long at pickup counters in store.

Vend 140

Vend eCommerce Merchant Services Payment Services 140

Ecommerce Platforms

JULY 25, 2022

That’s it; no upgrade options, or reasons to think about having to pay more money in monthly fees or hidden charges (besides the usual payment processing credit card transaction fees—but those aren’t hidden). Finally, payment processing requires a percentage fee for every transaction through Shopify Starter.

Shopify 211

Shopify Payments Merchant Services Payment Services 211

Optimizely

OCTOBER 29, 2020

However, to completely maximize a site’s potential, it might be necessary to leverage the conversion rate optimization services of an eCommerce development agency. If merchants want to get some quick wins in helping them to increase their conversion rates, check out these 10 simple strategies for more sales. This is a fact.

Merchant Services 284

Merchant Services eCommerce Shipping Costs Shipping 284

GetElastic

APRIL 16, 2020

Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce. With 24/7 access and no service desk queues, pickup towers can retrieve orders in less than 30 seconds. Using vending machines as hyper-local micro-fulfillment centers for last-mile delivery is perhaps the one use case Amazon hasn’t already patented.

Vend 135

Vend eCommerce Merchant Services Payment Services 135

ESW

NOVEMBER 18, 2020

Among the ever-increasing selection of online payment options, there’s a new type of player you’ve probably noticed. Whether Klarna, Afterpay, Sezzle, the function of these payment platforms is the same: Consumers get the product immediately with a small down payment. Then, all they have to do is commit to a weekly payment plan.

Merchant Services 148

Merchant Services Payment Services Payments PayPal 148

Ecommerce Platforms

JANUARY 17, 2023

Sell products people want: For this method, you must research trending interests and topics without committing too much to temporary fads. You can opt for print-on-demand services to custom print and sell items like t-shirts and mugs whenever a customer buys something.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197