Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. It’s really a holistic approach,” she said. “We

Omnichannel 258

Omnichannel eCommerce POS Operations 258

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.

Omnichannel 155

Omnichannel POS Fulfillment Operations 155

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Real-time inventory management is not just a technological upgrade; it’s a strategic tool for omnichannel retailers.

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Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

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Supplies Fulfillment Retail Omnichannel 286

Retail TouchPoints

FEBRUARY 10, 2021

5 Star Nutrition is working to overhaul its omnichannel shopping experience by creating a more connected, seamless customer journey across all channels. The new omnichannel platform will allow the retailer to incorporate historically store-exclusive products into its web assortment.

Omnichannel 144

Omnichannel POS Subscription Fulfillment 144

Retail TouchPoints

FEBRUARY 6, 2023

Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today.

Payment Services 248

Payment Services POS Omnichannel Retail 248

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

POS 104

POS Shopify lightspeed Payment Services 104

iVend

SEPTEMBER 10, 2023

Here we explore the essential functions that retail POS software delivers for your business. You can see which staff are performing best in driving sales, and use the POS to give all staff the information and support they need. This too is an essential function of your retail POS system.

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POS Retail Point of Sale Multi-channel 111

iVend

NOVEMBER 7, 2023

Read more about our unified retail POS solution. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. What are the benefits of having inventory management integrated with POS?

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POS Operations Technology Retail 97

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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Fulfillment Vend Operations Technology 258

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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Management POS Shipping Costs Supplies 246

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that?

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Omnichannel Multi-channel Payment Services Outdoor 147

Ecommerce Platforms

JANUARY 18, 2021

Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Integrates with POS systems .

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lightspeed POS Shopify Payment Services 145

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

FEBRUARY 19, 2021

The acquisition will add ecommerce functionality to NCR’s core POS platform, giving retailers, in particular regional and small grocery chains, the ability to quickly deploy buy online, pick up in-store (BOPIS) capabilities in-house as an alternative to relying on a third-party provider. Financial terms of the deal were not disclosed.

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POS Payment Services eCommerce Operations 144

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Omnichannel Merchant Services BigCommerce Payment Services 254

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Next up is starting to sell in person.

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eCommerce Platforms Omnichannel Merchant Services POS 70

Retail TouchPoints

AUGUST 29, 2023

Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. In-store reps use a tablet for POS, and customers using the Verizon app can essentially come right into the store [virtually].

Payment Services 224

Payment Services Omnichannel POS Mobile 224

365 Retail

SEPTEMBER 27, 2024

Our technology portfolio includes solutions for point of sale (POS), merchandising, order management, CRM, sales audit and analytics. Finally, the topic of omnichannel execution is a major focus. What kind of software does Aptos develop? What retailers use your solutions?

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POS Retail Payments Payment Services 62

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. You chose the fulfillment method AND location. Now, have you noticed anything out of the ordinary yet?

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 229

Payment Services Operations Omnichannel Fulfillment 229

Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints.

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POS Channel B2C Social Media 243

Smile.io

JUNE 13, 2022

This lends to merchants adopting omnichannel commerce strategies, having each channel connected and offering the same level of experience. What is omnichannel commerce? Omnichannel commerce is the approach of an integrated strategy for a business that unites multichannel methods of retail into one channel.

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Omnichannel Social Media X-cart Merchant Services 67

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Omnichannel Presence : Creating a seamless shopping experience across all channels, whether in-store, online, or via mobile apps, ensuring customers engage with the brand effortlessly. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

Payment Services 52

Payment Services Retail POS Mobile 52

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business.

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POS eCommerce Point of Sale Payment Services 52

iVend

OCTOBER 16, 2023

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

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POS Payment Services Payments Omnichannel 105

Retail TouchPoints

FEBRUARY 10, 2021

Digital order management and fulfillment. Retail businesses that are weathering the storms caused by the increased shift to ecommerce that began the so-called “ retail apocalypse ” — long before the impacts of COVID-19 further complicated things — have focused on the need for speed and flexibility regarding order fulfillment.

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Technology Payment Services Retail Social Media 167

OrderDynamics

MARCH 19, 2019

Modern Retail Fulfillment Techniques. Retail fulfillment is the transfer of goods to a customer after they have purchased products. The simple case is the ‘store purchase’, where fulfillment takes place immediately. However, modern retail adds significant variations to the retail fulfillment equation.

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Fulfillment Shipping Costs Merchant Services Drop Ship 52

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The handheld readers also are employed for online order fulfillment.

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Order Fulfillment Retail Omnichannel Fashion 144

iVend

OCTOBER 10, 2023

Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet. In-store engagement – providing associates with Mobile retail POS to provide customers with in-aisle, personalised service, recommendations and upselling, enhances their experience and your holiday season sales.

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Technology POS Retail Gifts 105

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co.

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Omnichannel Operations POS Document 181

Groove

JUNE 16, 2022

SaaS solutions also integrate with external applications, including Google Shopping (for SEO purposes), PIM software, OMS solutions, POS systems, and marketing automation tools. Modern solutions, like Shopify’s POS, let merchants offer frictionless shopping experiences for their customers.

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195

iVend

NOVEMBER 6, 2023

So it’s essential for retailers to know where their goods are, to be able to replenish shelves efficiently, to be able to move goods between stores, fulfil online orders rapidly and enable omnichannel transactions like click and collect/BOPIS. What are the benefits of having inventory management integrated with POS?

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Gifts Management POS Point of Sale 90

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

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POS Department Stores Payment Services Point of Sale 271

Kibo

AUGUST 16, 2022

BOPIS and curbside pickup have come from virtually nowhere to become a mainstay of modern retail fulfillment. Customers may be more familiar with click-and-collect as the name for this fulfillment method. US consumers will spend almost 96 billion USD on goods with BOPIS fulfillment in 2022. So what does the future hold?

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Fulfillment Omnichannel POS Shipping Costs 62

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Supplies Beauty and Health Payment Services Fulfillment 222