Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

NOVEMBER 8, 2024

1, 2025, Blotner will assume the role of President, Commercial and Operations, overseeing these combined functions as part of an integrated organizational model. “This integration will strengthen our decision-making and enhance our ability to lead in the market.” marking a brick-and-mortar milestone for the digitally native retailer.

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

Shipping Costs 306

Shipping Costs Shipping Fashion Fulfillment 306

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. this year (excluding political advertising) to $360 billion – and those high prices could spell disaster.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

lateshipment

MARCH 3, 2025

Imagine a world where your shipping process runs like a well-oiled machineno missed deliveries, no tracking nightmares, and definitely no irate customers flooding your inbox. Well, welcome to the reality of automated shipping. What is Shipping Automation? Sounds like a dream? Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 240

Fulfillment Operations Shipping Costs Order Fulfillment 240

Ecommerce Platforms

SEPTEMBER 16, 2022

But does that mean it’s the absolute best fulfillment provider for every single ecommerce business? You may find that ShipBob doesn’t service a particular country, or maybe they’re not pros at storing and shipping specific products, like with Hazmat services or cold storage. Shopify Fulfillment. Absolutely not!

Shipping Costs 211

Shipping Costs Fulfillment eCommerce Shipping 211

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Checking inventory in a local store but not placing an order?

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

OCTOBER 11, 2024

Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account. As a result, they are organizing the back-of-house environment in an efficient way that allows them to fulfill orders efficiently and accurately. Likewise, very few in these centers are technology experts.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

Fulfillment 306

Fulfillment Shipping Costs Supplies Shipping 306

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. And the percentage of respondents that don’t sell on or operate marketplaces shrank this year, from 16% in 2022 to 9% in 2023.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. Third-party grocery delivery accounted for the bulk of these sales (46%), although pickup orders (40%) and ship-to-home channels (14%) also saw significant growth.

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.”

Shipping Costs 277

Shipping Costs Shipping Multi-channel Fulfillment 277

Retail TouchPoints

JUNE 28, 2023

Taking steps now to prepare your warehouse for the increase in orders and to ensure fulfillment processes are optimized is essential to make your ecommerce peak season a success. Having adequate inventory to ship is job one for any ecommerce business. Everything from shipping materials to labels to printer ink are very important.

Operations 275

Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

Fulfillment 277

Fulfillment B2B Marketing Shipping Costs 277

Ecommerce Platforms

OCTOBER 10, 2022

Running a startup is tough work, and in the ecommerce business, it often means fulfilling products from your own office, home, or even a garage. But at some point, you’ll want to find a fulfillment provider to offer faster shipping, and to focus on other parts of your business. The Best Fulfillment Centers for Startups.

Fulfillment 211

Fulfillment Shipping Costs Payment Services Shopify 211

Retail TouchPoints

MARCH 9, 2023

Fulfillment technology company Fulfillment IQ has expanded its portfolio with an investment in Tusk Logistics, a regional delivery network. Tusk is designed to integrate easily into a shipper’s existing operational software, such as a warehouse or transportation management system.

Fulfillment 277

Fulfillment Shipping Costs Shipping Operations 277

Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — the fulfillment scenarios really are endless. This is one situation you want to avoid at all costs. Did you just groan aloud?

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Even so, high-end French childrenswear brand Jacadi has a $200 minimum for free shipping, much higher than most consumers find palatable these days.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 264

Operations Shipping Costs Fulfillment Omnichannel 264

Retail TouchPoints

AUGUST 22, 2023

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S.

Shipping Costs 246

Shipping Costs Merchant Services Shipping Fulfillment 246

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Amazon previously operated its fulfillment network on a national level, transporting products across the country as they were ordered, reported the Wall Street Journal.

Shipping Costs 278

Shipping Costs Fulfillment Travel Shipping 278

Ecommerce Platforms

JULY 8, 2022

The West Coast has a myriad of speed and cost advantages when it comes to shipping for ecommerce. Due to those benefits, it makes sense to consider finding an ecommerce fulfillment center in California. This gives merchants direct access to incoming goods, and costs for drayage decrease. Go to the top.

Fulfillment 211

Fulfillment Shipping Costs Merchant Services Payment Services 211

Retail TouchPoints

DECEMBER 9, 2024

For brands, the challenge is not just about demand fulfillment; it’s about demand generation. This allows products to be quickly pulled from temporary storage locations and packed for shipping as soon as orders arrive, minimizing delays and ensuring a smooth, rapid fulfillment process.

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

Retail TouchPoints

JULY 2, 2020

Similarly, the likes of Walmart and Target provide flexible fulfillment options like “buy online, pick up in-store” (BOPIS) paired with convenient curbside pickup. However, many realize that their current fulfillment operations run too slowly to meet rising expectations. Think Small. Adopt Automation.

eCommerce 290

eCommerce Fulfillment Order Fulfillment Shipping Costs 290

Retail TouchPoints

SEPTEMBER 23, 2022

Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company.

Shipping Costs 331

Shipping Costs Order Fulfillment Fulfillment Shipping 331

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. Toggle accordion.

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

BigCommerce

APRIL 26, 2018

Amazon Customer Base, Revenue & Shipping Data. More than 5 billion items shipped worldwide with Amazon Prime. These issues are insightful not just for those who sell on Amazon , but for all ecommerce retailers working at scaling up their operations – as many of the difficulties discussed are relatable (albeit on different scales.).

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

BigCommerce

JUNE 1, 2017

Ship products to customers in a timely manner. Inventory ties into every element of your store, from supply, to warehousing , to order fulfilment and customer satisfaction. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan. Optimizing it can help you to: Save money.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Retail TouchPoints

SEPTEMBER 2, 2021

To understand why, we have to delve into the evolution of order fulfillment. Traditionally, when customers ordered products or goods online, they were shipped to their house. That single associate staffing the order pickup desk is now a full team that has to coordinate operations. What are Smart Lockers?

Order Fulfillment 262

Order Fulfillment Fulfillment Retail Shipping Costs 262

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

DECEMBER 27, 2024

Theyve grown up with devices in hand, and social media is their base of operations. Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Kissmetrics

NOVEMBER 16, 2020

Well, let’s take a look, starting with how the platform operates. You set your prices and fulfill orders, and you build your own brand. Still, it’s not for everyone, and it all comes down to Walmart’s price guarantee. Ensure you can meet Walmart’s price demands before you sign up. What is Walmart Marketplace?

Merchant Services 360

Merchant Services Shipping Costs Payment Services eCommerce 360

Retail TouchPoints

JANUARY 23, 2023

“We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP of Amazon Global Air in a statement. Amazon Air India will be operated by Quikjet Cargo Airlines and currently encompasses two Boeing 737-800 aircraft.

Shipping Costs 331

Shipping Costs Fulfillment eCommerce eCommerce Marketing 331