Retail TouchPoints

DECEMBER 17, 2024

To keep supplies flowing, Walmart has created supply chain routes by land, air and sea, or a combination of routes, to reach the Lider store. The announcement was made in Punta Arenas, the location of the southernmost Walmart store in the world, which is named Lider and located more than 2,000 miles from the countrys central DC.

Operations 244

Operations Supplies Technology eCommerce 244

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. fulfillment partner. Cookware and knives brand Misen has made Cart.com its official U.S. The brand will ship its products out of two U.S.

Fulfillment 278

Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

OCTOBER 23, 2024

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). And AI automation is poised to propel this expansion even further.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

JANUARY 13, 2025

AI Use Cases Span Marketing, Service and Merchandising However, AI also has the potential to influence different retail functions and teams, from marketing to store design and supply chain. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

OCTOBER 6, 2022

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. in a blog post.

Fulfillment 350

Fulfillment Order Fulfillment Supplies Omnichannel 350

Retail TouchPoints

NOVEMBER 8, 2024

As part of this shift, Wayfair will further integrate customer- and supplier-focused activities with supply chain capabilities under the leadership of current Chief Commercial Officer Jon Blotner, who joined Wayfair in 2016. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

JANUARY 17, 2025

As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailers current online pickup and delivery fulfillment systems. Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million. regional distribution centers (DCs).

Fulfillment 278

Fulfillment Supplies Technology eCommerce 278

Retail TouchPoints

JULY 26, 2023

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market.

Fulfillment 240

Fulfillment Operations Shipping Costs Order Fulfillment 240

Retail TouchPoints

NOVEMBER 8, 2021

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash.

Supplies 324

Supplies Fulfillment Outdoor Arts 324

Retail TouchPoints

MARCH 7, 2025

FreshDirect works directly with local farmers, fishermen, growers, distillers and food manufacturers to streamline the supply chain, ensuring products reach customers faster up to seven days fresher than traditional grocery stores. This is the online grocers first entry into on-demand delivery via a third-party app.

Omnichannel 232

Omnichannel Fulfillment Supplies Operations 232

Retail TouchPoints

AUGUST 15, 2024

With a new, integrated business system, the brand is now able to automate key financial processes, optimize inventory and efficiently scale its operations. For example, an advanced inventory solution has helped the team gain a real-time view of inventory and orders across sales channels so it can optimize the fulfillment experience.

Operations 263

Operations Supplies Management Omnichannel 263

Retail TouchPoints

NOVEMBER 22, 2024

To compete, the robots will be required to grasp and lift various items from standard pallets; place them accurately into open cardboard boxes, maximizing space use and ensuring stability; and to operate autonomously and collaborate safely with humans in close quarters. An information session will take place on Dec. 16, 2024. “We

Improvements 289

Improvements Fulfillment Operations Mobile 289

Retail TouchPoints

JANUARY 1, 2025

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges.

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier.

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

DECEMBER 12, 2024

Lowes said it will rely on major suppliers to execute fulfillment and delivery. Customers at these stores can expect to find options in categories such as pet, workwear, auto supplies and utility vehicles.

Fulfillment 287

Fulfillment Supplies Improvements Customer 287

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. The publication also has reported on the role of AI in Walmart initiatives to enhance search , add Text-to-Shop functionality and improve its supply chain.

Supplies 262

Supplies Payment Services Operations Retail 262

Retail TouchPoints

MARCH 16, 2023

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

Supplies 278

Supplies Management Order Fulfillment Retail 278

Retail TouchPoints

JUNE 28, 2023

Taking steps now to prepare your warehouse for the increase in orders and to ensure fulfillment processes are optimized is essential to make your ecommerce peak season a success. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success.

Operations 275

Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. More fluid.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Then we operate the boutique itself, but we make a different financial arrangement with each partner. A second store at another Westgate property is slated to follow later in 2025.

B2B 278

B2B Travel Retail Shipping 278

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. Data Consolidation for Logistical Snafus Not every part of a supply chain is under control.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

MAY 25, 2023

Natural food products retailer Freshmart has adopted online sales and fulfillment solutions from eGrowcery. The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery.

Fulfillment 278

Fulfillment Payment Services eCommerce POS 278

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

Supplies 306

Supplies Shipping Costs Customer Loyalty Technology 306

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. And the percentage of respondents that don’t sell on or operate marketplaces shrank this year, from 16% in 2022 to 9% in 2023.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

NOVEMBER 30, 2022

Foot Locker has made multiple changes to its executive leadership team as the athletic retailer separates its commercial functions from supply chain and IT concerns. In addition, Elliott’s track record of execution in supply chain, logistics, ecommerce fulfillment, and IT make him an ideal addition to Foot Locker’s team.”

Operations 278

Operations Supplies Omnichannel eCommerce 278

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

JANUARY 2, 2023

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. What is Supply Chain Digitalization? Challenges of Supply Chain Digitalization for Global Retailers.

Supplies 317

Supplies Retail Technology Omnichannel 317

Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 263

Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. Unemployment is at 3.5%

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

MAY 20, 2024

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., Walmart is paving the way for good jobs and great careers in the south-central Pennsylvania region with the Greencastle fulfillment center,” said Karisa Sprague, SVP, Fulfillment Network Operations for Walmart U.S.

Fulfillment 264

Fulfillment Shipping Operations Customer 264

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

Fulfillment 277

Fulfillment B2B Marketing Shipping Costs 277

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

Retail TouchPoints

FEBRUARY 14, 2024

Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand Robotics. We have always valued automation, and we see it as the future of ecommerce picking,” said Amit Kalra, Chief Supply Chain Officer at Staples in a statement. “We

Fulfillment 272

Fulfillment Supplies Improvements eCommerce 272