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SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

Retail TouchPoints

A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout. One of these is Hey GURA.

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Rethinking Retail Returns

Retail TouchPoints

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

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Ultimate BigCommerce Performance Guide: Features & Tips for Success

Groove

Payment & Inventory Management BigCommerce supports a variety of third-party payment services. Specifically, it accepts payments from major providers like PayPal, Stripe, Apple Pay, Pay with Amazon, and others. Importantly, BigCommerce doesn’t penalize stores that use non-standard payment gateways.

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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Retail TouchPoints

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

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Embedded Finance: Making Payments Possible in New Frontiers

Retail TouchPoints

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

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Ecommerce Fulfillment Services (Jul 2020): The Best Order Fulfillment Companies

Ecommerce Platforms

Are you selling on Amazon and thinking about whether or not you should have some of your products fulfilled by them? Maybe you're trying to look for a completely different ecommerce fulfillment company to store and deliver your products. Here's our summary of the top ecommerce fulfillment companies out there: ?? Fulfillment.com.

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Harrods Enhances Global Ecommerce with Localized Experiences

Retail TouchPoints

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.