Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. Additionally, shoppers increasingly demand ultra-fast deliveries, highly flexible return policies and more personalized online experiences.

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

lateshipment

APRIL 10, 2025

It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. It doesn’t matter where you sell or how you ship. You then assess the request based on your Shopify return policy. Finally, you issue a refund or ship a replacement.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

Retail TouchPoints

FEBRUARY 26, 2025

Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. One is shipment diversion: when criminals place an order using stolen data or a hijacked account, they leave the default shipping address unchanged to avoid raising fraud flags.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Kissmetrics

NOVEMBER 16, 2020

You set your prices and fulfill orders, and you build your own brand. Don’t forget to factor in shipping fees and other costs. Factor in costs like: Referral Fee Shipping costs Returns fees Your purchase costs Any overhead costs you have, e.g., electricity, labor costs, and other merchant costs if applicable. Approved to sell?

Merchant Services 360

Merchant Services Shipping Costs Payment Services eCommerce 360

lateshipment

MARCH 4, 2025

Plus, there are the costs: return shipping, processing fees, and the ever-present risk of lost revenue. Think about all the costs involved: return shipping, processing fees, restocking (or disposing of) returned items, and the administrative overhead of managing returns. Not having accurate order fulfillment is what can mess it up now.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

BigCommerce

MARCH 17, 2017

Once you make it over that hurdle, it’s time to deal with order fulfillment and shipping. Dropshipping allows stores to fulfill customer orders directly from a wholesaler or manufacturer. Dropshipping allows stores to fulfill customer orders directly from a wholesaler or manufacturer. What is dropshipping?

Shipping Costs 419

Shipping Costs BigCommerce Shipping Fulfillment 419

Retail TouchPoints

DECEMBER 25, 2024

Many retailers are reportedly implementing new return policies to mitigate the increase in fraudulent returns and exchanges, with some even banning returns altogether. Return Policy Abuse Returning items can be a logistical disaster and cost burden for ecommerce businesses.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Ecommerce Platforms

JUNE 17, 2019

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Retail TouchPoints

JUNE 8, 2021

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.

Shipping Costs 200

Shipping Costs Shipping Shopping Carts Small Business Retail 200

lateshipment

AUGUST 13, 2020

Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. Research has shown that having a generous return policy can increase your store’s sales but doesn’t necessarily translate into an increased volume of returns because great return experiences increase customer loyalty.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

Retail TouchPoints

DECEMBER 20, 2022

Amazon has reached a settlement with the European Union (EU) regarding three antitrust probes centered on the retail giant’s use of seller data, the “Buy Box” of ranked offers and shipping requirements for the Prime program. Amazon can no longer abuse its dual role and will have to change several business practices.

Fulfillment 272

Fulfillment Shipping Costs Presentation Information 272

Retail TouchPoints

APRIL 29, 2022

Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete.

Shipping Costs 312

Shipping Costs Merchant Services Customer Shipping Labels 312

Retail TouchPoints

MARCH 6, 2024

While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies. Returnless refunds also make sense for companies shipping heavy or bulky items that are more expensive to ship. Of course, no good deed goes unpunished.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

MARCH 25, 2024

As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. Financial control refers to the procedures and policies by which a company monitors and manages its cash flow and revenue. It should come as no surprise that the U.S. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

lateshipment

FEBRUARY 28, 2025

Heres a look at the eight types of store credit you should consider integrating into your store policy: Exchanges Exchanges and returns are common forms of store credit that keep revenue within your business while maintaining customer satisfaction. And if those purchases get returned?

Definition 130

Definition eCommerce Customer Retention Shipping Costs 130

Retail TouchPoints

JULY 23, 2024

Ryan Kelly, VP of Marketing at FedEx, refers to himself as a “supply chain geek with a contrarian streak” who loves to talk “fulfillment, returns and consumer shopping behaviors with anyone who will listen.” From what we’ve seen, most of these brands still have to use fragmented and inefficient shipping solutions across multiple platforms.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. Instead of free shipping, Amazon.fr

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168

Ecommerce Platforms

MARCH 14, 2022

Although finding the right fulfillment network and third-party logistics management solution can be a headache, it's essential to your eCommerce success. Let’s find out what this fulfillment service provider has to offer in our byrd review…. Let’s find out what this fulfillment service provider has to offer in our byrd review….

Merchant Services 194

Merchant Services Shipping Costs Fulfillment Shipping 194

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Omnichannel Shipping Costs Supplies 298

Retail TouchPoints

SEPTEMBER 25, 2023

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? What you offer [in terms of fast fulfillment], and to whom, is very important. On the other hand, ultra-liberal return policies are fine for the customer experience, but they’re really expensive. To provide a 99.5%

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

Shipping Costs 327

Shipping Costs eCommerce Retail Shipping 327

Groove

JANUARY 8, 2021

If you thought that the fulfillment, shipping and delivery process was difficult during the 2020 holiday season, you may be in for an unpleasant surprise the weeks following the holidays. Second, it's critical for companies to put an emphasis on their return policies moving forward. billion from this past holiday season ?

eCommerce 273

eCommerce Fulfillment Subscription Consumer 273

lateshipment

MARCH 3, 2025

For starters, customers are more likely to hit buy when you have a favorable return policy. In fact, 60% of shoppers will look at the return policy before making a purchase. Not only do online businesses lose out on the revenue from the initial sale, but they also have to account for the return itself, shipping costs, and more.

Management 130

Management Shipping Costs eCommerce Shipping Labels 130

Retail TouchPoints

AUGUST 10, 2020

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on. Its competition clearly is. George, Ph.D.,

Beauty and Health 301

Beauty and Health Shipping Costs Supplies Shipping 301

Omnisend

DECEMBER 1, 2021

As an ecommerce vendor, there’s nothing you can do to avoid shipping delays. While you can take some steps to make your order fulfillment practices more reliable, the reality is that some percentage of your shipments will inevitably be delayed—if not lost, stolen, or damaged. An example of Amazon’s shipping delivery estimate.

Shipping Costs 158

Shipping Costs Shipping Information Order Fulfillment 158

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

Shipping Costs 246

Shipping Costs Fulfillment Gifts Consumer 246

Ecommerce Platforms

JUNE 3, 2020

If you’re starting an online business selling merchandise of any sort, shipping is probably at the forefront of your mind. As a newbie to the industry, you might be unsure about how you handle shipping. Either way, our Red Stag Fulfillment review might help you find the answer. Let’s find out… Who Is Red Stag Fulfillment?

Order Fulfillment 118

Order Fulfillment Fulfillment Shipping Costs Merchant Services 118

Retail TouchPoints

DECEMBER 31, 2021

For a very long period, the last 20 to 30 years , real wages in retail were flat,” said Dr. Michael Mandel, Chief Economic Strategist at the Progressive Policy Institute in an interview with Retail TouchPoints. Many of these changes are recent: “Ship-from-store wasn’t economically viable [as recently as] two years ago,” said Ritter.

Retail 312

Retail Home Furnishings Shipping Costs Electronics 312

lateshipment

OCTOBER 23, 2020

Be Aware of Shipping Carrier Deadlines & Possible Delays. The first way in which you can be prepared for the holiday season is to be aware of the various timelines associated with shipping carriers. Clearly Define & Display Your Return Policy and Make Returns Easier. Explore New Ways to Fulfill Orders.

Shipping Costs 244

Shipping Costs Shipping Social Media Small Business Retail 244

BigCommerce

AUGUST 17, 2018

Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Shipping is often a big thing for online retailers as almost everyone was charging an arm and a leg for shipping due to heavy products. Determine your shipping costs.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

SellBrite

NOVEMBER 22, 2019

The holiday season is upon us, and many ecommerce sellers are beginning to feel the stress of order fulfillment. Now is the time to get ahead of holiday shipping with some tips from our friends at ShipStation. It’s important to understand customer expectations around shipping. Creating a Holiday Shipping Process.

Shipping Costs 116

Shipping Costs Shipping Merchant Services Fulfillment 116

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. So why are retailers making the switch?

Customer Retention 278

Customer Retention Shipping Costs Customer Merchant Services 278

Retail TouchPoints

OCTOBER 18, 2023

While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent. Scurfield’s expertise aids retail giants like Urban Outfitters and Boohoo.com through cutting-edge parcel shipping and ecommerce fulfillment.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Retail TouchPoints

JANUARY 12, 2023

Formulate your strategy after researching which platform options you want to leverage, what your competitors are doing on the channel, determine your optimal price point and how you plan to fulfill orders. It’s up to the brand or its agency to manage what your pricing policies will be and how you prevent being undercut by resellers on Amazon.

Shipping Costs 278

Shipping Costs Fulfillment Channel Shipping 278

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Soliciting feedback on customer satisfaction with substitutions helps retailers refine their policies and pricing.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264