Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

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Retail TouchPoints

MAY 20, 2024

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., Walmart is paving the way for good jobs and great careers in the south-central Pennsylvania region with the Greencastle fulfillment center,” said Karisa Sprague, SVP, Fulfillment Network Operations for Walmart U.S. in a statement.

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Retail TouchPoints

JANUARY 13, 2022

Blue Yonder has launched several microservices under its Luminate Commerce portfolio, with the goal of helping retailers meet the last mile demands of their customers. The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy.

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Forrester eCommerce

OCTOBER 10, 2023

Retailers' solution to increased shrink may already be a tool in their arsenal. Learn from Emily Pfeiffer on OMS tech solutions for retail theft.

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Retail TouchPoints

AUGUST 23, 2022

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers.

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Retail TouchPoints

MAY 25, 2023

Natural food products retailer Freshmart has adopted online sales and fulfillment solutions from eGrowcery. The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery.

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Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. fulfillment operations. This is the 14th warehouse in Cart.com’s growing network of omnichannel fulfillment centers, which now encompasses 8 million square feet of space across the U.S.

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Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. For example, the retailer is now using drones to check stock levels in some stores. “I

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Retail TouchPoints

OCTOBER 6, 2022

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. in a blog post.

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Retail TouchPoints

JULY 26, 2023

The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

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Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

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Retail TouchPoints

SEPTEMBER 20, 2024

Amazon will increase pay for hourly frontline workers in its transportation and fulfillment network by at least $1.50 per hour beginning this month, bringing their average base wage to more than $22 per hour ( $29 per hour with the value of benefits factored in).

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Retail TouchPoints

SEPTEMBER 2, 2021

Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have to delve into the evolution of order fulfillment. Not long thereafter, retailers started rolling out BOPIS (buy online, pick up in-store) and created the order pickup desk. Why do Retailers use Smart Lockers?

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Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. FBA retailers also will benefit from the accelerated delivery time Prime fulfillment offers.

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Retail TouchPoints

MARCH 24, 2023

Walmart is reportedly eliminating hundreds of jobs at five ecommerce fulfillment centers, according to Reuters and CNBC. The affected fulfillment centers are located in Pedricktown, N.J.; The retail giant is downsizing its workforce because of a reduction or elimination in evening and weekend shifts. Davenport, Fla.;

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Retail TouchPoints

FEBRUARY 9, 2024

fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers. Fulfillment and Logistics at Shein in a statement. Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S.

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Forrester eCommerce

MARCH 26, 2024

Despite increased investment, businesses fall short of consumer fulfilment expectations for in-store order pickup. Analyst Lauren Cevallos explains what's happening.

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Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

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Retail TouchPoints

FEBRUARY 14, 2024

Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand Robotics. Robots have been used in fulfillment centers by a number of brands, including Amazon.

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Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla. Designed to distribute 22.2

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Retail TouchPoints

MARCH 27, 2024

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. for meal planning or cooking content, for example). for meal planning or cooking content, for example).

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Retail TouchPoints

NOVEMBER 8, 2024

Thomas Netzer, COO of Wayfair , will step down from his role at the end of 2024 after six years with the furniture retailer. marking a brick-and-mortar milestone for the digitally native retailer. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

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Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. Unemployment is at 3.5%

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Retail TouchPoints

MAY 24, 2023

Walmart has opened an in-store Market Fulfillment Center (MFC) at Store 100 in its home town of Bentonville, Ark. Like the retailer’s first MFC , which opened in 2019 in Salem, N.H., This new order fulfillment system is truly game-changing,” said Ryan Simpson, Store Manager at Store 100 in a statement.

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Retail TouchPoints

MARCH 9, 2023

Fulfillment technology company Fulfillment IQ has expanded its portfolio with an investment in Tusk Logistics, a regional delivery network. Tusk Logistics aims to help retailers navigate last mile challenges through its national network of regional parcel carriers.

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Retail TouchPoints

JUNE 5, 2023

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. MIT Professor Dr. Yossi Sheffi, author of The Magic Conveyor Belt: Supply Chains.

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Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

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Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space. ”

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Retail TouchPoints

OCTOBER 16, 2023

Walmart , which had announced plans to open four next-generation fulfillment centers in June 2022 , will build a fifth location scheduled to open in 2026 in Stockton, Calif. The 900,000-square-foot facility will help Walmart fulfill online orders for West Coast customers more quickly and efficiently. “In in a statement. “In

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Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

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Retail TouchPoints

MAY 24, 2022

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities.

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Retail TouchPoints

JANUARY 31, 2024

Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale.

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Retail TouchPoints

MAY 6, 2022

Shopify will acquire fulfillment solution provider Deliverr for $2.1 billion , the largest acquisition in Shopify’s history, as the retail industry continues to struggle with supply chain and last mile challenges.

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