Remove Fulfillment Remove Retail Remove Technology
article thumbnail

PetSmart Rolls Out Store Solution to Improve Inventory Management and Digital Fulfillment

Retail TouchPoints

The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes. gStore benefits our associates and customers alike, said Greg Fancher, EVP of IT and Chief Information Technology Officer at PetSmart in a statement.

article thumbnail

Technology Created Grocery Hopping, and Technology can Solve it

Retail TouchPoints

This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. Shoppers can use technology to their advantage and shop at all three stores in whatever way works best for them. stores to cross every item off their lists.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rethinking Retail Returns

Retail TouchPoints

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. of all purchased goods were returned to retailers. of all purchased goods were returned to retailers. In a report from Radial, the average return costs retailers an estimated $27 on a $100 ecommerce order.

article thumbnail

Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Retail TouchPoints

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. The post-purchase experience in retail refers to the interactions and elements that follow a customers completion of a transaction. How can Retailers Improve Post-Purchase Using an Order Management System (OMS)?

article thumbnail

2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.

article thumbnail

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%

Retail 298
article thumbnail

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Retailers are tasked with tackling these challenges while navigating other issues disrupting their business, from rising theft rates to heightened customer demands for more seamless and transparent shopping experiences.