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Wayfair Launches Paid Loyalty Program Offering 5% Rewards and Free Shipping

Retail TouchPoints

Benefits include 5% back in rewards across Wayfair and its specialty and luxury brands, AllModern, Birch Land, Joss & Main and Perigold , as well as free shipping regardless of order size; both of these features are subject to some restrictions.

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How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail TouchPoints

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. and Canada in 2023. allowing Michaels to establish replenishment levels that better aligned with customer demand.

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Toys ‘R’ Us Powers Ecommerce Site for USPS’ Operation Santa Donation Program

Retail TouchPoints

Postal Service has launched an online ecommerce catalog powered by Toys ‘R’ Us for the fulfillment of gifts in its Operation Santa program. The online catalog features a selection of toys and gifts from Toys ‘R’ Us and integrates a number of USPS shipping options to ensure that gifts are affordable to ship and arrive in time for the holidays.

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Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Retail TouchPoints

These mobile robots are equipped with computer vision and can maneuver in any direction, navigate around obstacles and traverse ramps, and their footprint is the same as a standard shipping pallet, meaning that anywhere a pallet can go, Stretch can follow.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel. Split shipments.

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Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Retail TouchPoints

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges. Contact center support is critical as well.

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2024 Holiday Shipping Guide: Deadlines, Surcharges, and Smart Strategies for E-commerce Businesses in the US and Canada

lateshipment

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

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Help your customers feel the love with shipping and fulfillment optimization

Help your customers feel the love with shipping and fulfillment optimization

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The Ultimate Small Business E-Commerce Fulfillment Guide & Checklist

For those in the e-commerce space, the holiday season is reliably the busiest time of the year, making it crucial for merchants to optimize end-to-end fulfillment operations sooner than later.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Save your spot today!

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Delight Customers, Reduce Costs, and Drive Profits With Xparcel from RSL

E-commerce businesses depend on reliable shipping to keep their customers happy. But all too often, shipping costs become prohibitive, eating into profit margins. For this reason, businesses choose Rakuten Super Logistics for their e-commerce third party logistics, order fulfillment, and shipping solutions.