Retail TouchPoints

NOVEMBER 22, 2024

Bealls has adopted a workforce management (WFM) platform from Legion Technologies for demand forecasting, automated scheduling, time and attendance tracking and frontline communications across its 650 stores.

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Retail TouchPoints

DECEMBER 31, 2024

With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment. They also expect products to be available where, how and when they want them, which is only possible through a truly omnichannel approach on a single technology platform.

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Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

JANUARY 17, 2025

As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailers current online pickup and delivery fulfillment systems. Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million.

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Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

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Retail TouchPoints

NOVEMBER 21, 2024

GlassesUSA.com’s recently opened optical lab in Atlanta is helping make these rapid deliveries possible, with cutting-edge technology and an optimized supply chain for manufacturing prescription eyewear.

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Fulfillment Supplies Technology Consumer 289

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

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Electronics Improvements Management Marketing 264

Retail TouchPoints

AUGUST 19, 2024

By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology in 2021 when it partnered with AI and robotics company Verity to develop an autonomous drone solution for warehouses. this summer.

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Fulfillment Order Fulfillment Omnichannel Operations 289

Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. the fulfillment scenarios really are endless. The least we can do is set them up for success with the right technology. When it comes to technology, associates expect to log in to a POS application and use it just like any other app they use on a day-to-day basis.

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POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. fulfillment partner. Cookware and knives brand Misen has made Cart.com its official U.S. The brand will ship its products out of two U.S.

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Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. Technology partner Upshop facilitated the FaaS integration into Hy-Vee’s systems.

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Fulfillment Order Fulfillment eCommerce Platforms Technology 278

Retail TouchPoints

OCTOBER 11, 2024

It’s almost always the first to embrace new waves of innovation, test and deploy new technologies, and integrate them into their businesses to create new, dynamic experiences to benefit customers, employees and ultimately — ROI. Likewise, very few in these centers are technology experts.

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Retail TouchPoints

MARCH 24, 2023

Walmart is reportedly eliminating hundreds of jobs at five ecommerce fulfillment centers, according to Reuters and CNBC. The affected fulfillment centers are located in Pedricktown, N.J.; Fort Worth, Texas; Chino, Calif.; Davenport, Fla.; and Bethlehem, Pa.

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Retail TouchPoints

NOVEMBER 14, 2022

The MK30 also is 25% quieter than its predecessor, which Amazon pointed to as an important feature for widespread consumer acceptance of the technology. New Fulfillment Robot: Sparrow. While it’s impossible to eliminate all risks from flying, we have taken a proven aerospace approach to design safety into our system.”.

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Fulfillment Blog Operations Technology 322

Retail TouchPoints

JANUARY 1, 2025

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges.

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Management Shipping Costs Reference Retail 320

Retail TouchPoints

MARCH 7, 2025

Our customers rely on us for the freshest, highest quality food and groceries, and now, with Ubers technology and delivery expertise, we can offer them the same exceptional products they love faster and more conveniently than ever. Uber Eats has focused on expanding its retailer network.

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Omnichannel Fulfillment Supplies Operations 232

Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

Fulfillment 277

Fulfillment B2B Marketing Shipping Costs 277

Retail TouchPoints

OCTOBER 16, 2023

Walmart , which had announced plans to open four next-generation fulfillment centers in June 2022 , will build a fifth location scheduled to open in 2026 in Stockton, Calif. The 900,000-square-foot facility will help Walmart fulfill online orders for West Coast customers more quickly and efficiently. “In in a statement. “In

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Fulfillment Technology Operations Customer 262

Retail TouchPoints

JUNE 5, 2023

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI has been inserted into the picking and packing process.

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Fulfillment Supplies Technology Management 289

Retail TouchPoints

JANUARY 9, 2025

That transformative impact fulfills The North Faces goals for the flagship location, which opened on Londons Regent Street in late March 2024. We understand its not easy for our customers to understand all the technologies, benefits and innovation contained in our product, said Cerletti.

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Outdoor Consumer Fulfillment Definition 278

Retail TouchPoints

JULY 9, 2024

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The Walmart Commerce Technologies partnership is part of Co-op’s broader goal of expanding its quick commerce operations.

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Technology Order Fulfillment Fulfillment Operations 286

Retail TouchPoints

APRIL 18, 2024

There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade. Retailers are being slowly pulled along with technology’s evolution without feeling any sense of impending doom. No army of humans can do this. That sounds good.

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Technology Retail White Paper Fulfillment 289

Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

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Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

OCTOBER 23, 2024

Image courtesy Rithum The momentum surrounding 3P commerce is about more than just technological advancement; for many retailers and brands it also has required a philosophical shift. In a survey of 550 retail executives in the U.S., And AI automation is poised to propel this expansion even further.

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Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

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Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

NOVEMBER 22, 2024

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.

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Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla. Designed to distribute 22.2

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Fulfillment Jewelry Operations Technology 264

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. For example, Ikea is testing technology that can virtually extend display space setups within its stores.

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Fulfillment Omnichannel Customer Experience Shopping Carts 255

Retail TouchPoints

MARCH 27, 2024

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. for meal planning or cooking content, for example). for meal planning or cooking content, for example).

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Fulfillment Technology Consumer Information 278

Retail TouchPoints

JANUARY 13, 2025

Typically known for its Graphics Processing Units (GPUs), which power breakthrough technologies for companies like Meta and Open AI , NVIDIA is now staking a claim in the retail industry by powering solutions for companies ranging from LOral to Lowes and Walmart. This technology is going to change the way we all manage our inventory.

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Supplies Improvements Social Media Operations 290

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

JANUARY 13, 2025

By leveraging emerging technologies and fine-tuning product presentations, retailers can reduce the need for returns, improve customer satisfaction and protect their bottom line. The Technology Advantage: Improving Pre-Purchase Experiences 1. Leveraging generative AI for smarter, focused product reviews.

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Retail TouchPoints

DECEMBER 16, 2024

That means investing in technology that both directly and indirectly supports them as they browse and buy across channels. In addition to ongoing training, we have implemented a number of technology solutions to enhance our customer service. stars) and Google ( 4.3 ) app stores. One of these is Hey GURA.

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Payment Services Supplies Mobile Live Chat 278

Retail TouchPoints

JANUARY 14, 2025

Our purpose is to bridge life through technology. By training employees in multiple areas of the business (curbside fulfillment and different sales sections like appliances or home theater, for example), the company is now able to deploy employees across multiple stores, thereby offering them the scheduling flexibility they want.

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Consumer Consumer Electronics Electronics Technology 287

Retail TouchPoints

APRIL 5, 2023

Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of its new prepaid Technology Recycling Box. The Technology Recycling Box will be a carbon-neutral service, in line with Best Buy’s goal of achieving zero net emissions by 2040.

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Technology Electronics Consumer Other 321

Retail TouchPoints

MARCH 27, 2025

Old Navy has partnered with Radar , a solution combining RFID, AI and computer vision technology designed to track and locate in-store inventory in real time and with a high level of accuracy. Old Navy plans to do a phased rollout of the technology following pilots in select stores, part of parent company Gap Inc.

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Fulfillment Omnichannel Operations Technology 147

Retail TouchPoints

MAY 16, 2024

Putting Today’s Technology to Work for Retail Healthcare It’s no secret that traditional healthcare can be frustrating — for patients and staff — due to repeat requests for the same information, long waits, inconsistencies between estimates and final bills, insurance claim mistakes and on and on.

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Payment Services Technology Payments Retail 262