Retail TouchPoints

OCTOBER 14, 2023

1-800-Flowers.com has introduced SmartGift for Business to help business customers manage corporate gifting programs, automate sends, create a recipient feedback loop and measure success with a customized, real-time analytics dashboard.

Gifts 277

Gifts Customer Management Retail 277

Retail TouchPoints

JANUARY 30, 2024

gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s new Gift Mode is an interactive hub, powered by AI and human curation, that’s designed to provide a one-stop experience for any gift-giving occasion. For some people (including me!),

Gifts 271

Gifts Presentation Blog Technology 271

Retail TouchPoints

NOVEMBER 19, 2024

The platform also has enhanced its gifting experience , simplifying the process of buying gifts and adding personalized notes to recipients. For the hard-to-shop-for, DoorDash has gathered physical and digital gift cards from hundreds of merchants, including DoorDash gift cards.

Merchant Services 276

Merchant Services Gifts Payment Services Electronics 276

Retail TouchPoints

NOVEMBER 22, 2023

At a time when customer acquisition costs are going through the roof, DTC wine brand Wine Insiders has seen a 151% increase in net-new customer acquisition in a single quarter through its partnership with gifting platform Nift Networks. Wine Insiders, which was recently acquired by Full Glass Wine Co. Example of Nift offer for Wine Insiders.

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Gifts Customer Channel Consumer 278

Retail TouchPoints

NOVEMBER 16, 2023

Now the company is bringing generative AI into the mix as it continues to look for new ways to serve gift-givers this season. New enhancements to Google’s AI-powered search tool, Search Generative Experience (SGE) , will help users find the perfect gift no matter how specific their query.

Gifts 274

Gifts Apparel Subscription Presentation 274

Retail TouchPoints

NOVEMBER 12, 2024

Sustainability information gap : While 70% of shoppers consider sustainability important for holiday gifts, only 28% are likely to use QR codes to access information about product sustainability. This discrepancy highlights an opportunity for retailers to better connect eco-conscious consumers with relevant product details.

Gifts 275

Gifts Magazine Information Social Media 275

Forrester eCommerce

NOVEMBER 4, 2024

Advertising spend is big during the holiday season, but the key ingredient of persuasive advertising – compelling creative – is scarce.

Gifts 367

Gifts Consumer B2C Retail 367

Forrester eCommerce

NOVEMBER 4, 2020

This holiday season many consumers will be forgoing big family dinners and exotic holiday markets, and instead playing host to unwelcome guests like worry (for their health) and anxiety (for their finances). This holiday season everyone just needs a break.

Gifts 435

Gifts Customer Consumer Marketing 435

Retail TouchPoints

NOVEMBER 26, 2024

Members also will receive double rewards points on select purchases throughout Black Friday weekend as well as on items found in the brand’s gift guides throughout the season. 1-14, members with top-tier “Icon” status who spend $150 or more will receive an exclusive trucker hat gift with purchase.

Social Media 288

Social Media Gifts Omnichannel Reference 288

Retail TouchPoints

NOVEMBER 18, 2022

This respondent pool was surveyed from June to July 2022, and focused on holiday gifting plans, including where they were going to shop, who they were going to buy gifts for and how much they were planning to spend. Overall, 85% of respondents plan to spend up to $500 on five or more gifts for babies.

Gifts 289

Gifts Jewelry Consumer Toys 289

Retail TouchPoints

OCTOBER 17, 2024

As with other Bloomie’s locations, the Shrewsbury store will feature an assortment of vendors and services , including styling, easy returns, pickups, alterations, gift wrapping as well as a grab-and-go Forty Carrots restaurant. “This Shrewsbury Bloomie’s is a milestone for us.

Jewelry 264

Jewelry Gifts Accessories Events 264

Retail TouchPoints

OCTOBER 29, 2024

Whether consumers search for a “shoe store near me” or “holiday gift ideas,” it plays a pivotal role, accounting for multiple touch points along the buyer’s journey. The Gift of In-app Advertising One key advantage of in-app advertising is the high level of engagement it offers. Paul Kennedy is AppLovin ’s VP of eCommerce.

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Gifts Social Media Mobile Games 290

Retail TouchPoints

NOVEMBER 8, 2023

million of them have been sold to date), but that others consider them a ready-made joke, Tofurky has unveiled an ecommerce experience for holiday 2023 that touts a vast assortment of “hilariously ludicrous gifts.” To celebrate that some people passionately love the Holiday Roasts (more than 7.2

Gifts 260

Gifts eCommerce Other Consumer 260

Retail TouchPoints

FEBRUARY 13, 2023

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder , an interactive tool designed to help site visitors find the perfect gift for everyone — from infants to adults. As a team, we had a suspicion that people want little bit-sized pieces of context, curation and help.

Gifts 277

Gifts Toys eCommerce Recommendation 277

Forrester eCommerce

NOVEMBER 12, 2020

This holiday season, maintaining (and tapping into) your customers’ loyalty has never been more critical. As you plan for holiday shopping – and the inevitable returns that will follow in January – loyalty marketers must: Show, not tell.

Gifts 485

Gifts Customer Loyalty Customer Marketing 485

Retail TouchPoints

DECEMBER 9, 2024

Target has joined the likes of Nordstrom , Amazon , Etsy and Walmart with the launch of new generative AI-powered shopping tools, including a Gift Finder and digital shopping assistant. For example, a user can select 2- to 4-year-old and toys for creative thinking and sensory development.

Toys 162

Toys Gifts Hobbies Demo 162

Retail TouchPoints

NOVEMBER 8, 2024

Image courtesy Benefit Cosmetics A special Benemart holiday collection will comprise the hero products of the experience, which takes inspiration from everyday grocery store items such as chocolate bars, snack bags and tinned fish in a fun, imaginative twist on holiday gift sets.

Games 278

Games Gifts Omnichannel Recommendation 278

Retail TouchPoints

NOVEMBER 27, 2024

Shot inside Macy’s iconic 34 th Street flagship location, Martin will guide viewers through Macy’s gifts for everyone across beauty, fashion, home and toys, as well as special holiday deals, including gifts with purchase.

Toys 277

Toys Gifts Social Media Fashion 277

Retail TouchPoints

DECEMBER 9, 2024

I think people are a little tired of your standard gift basket or gift pack, especially since the pandemic, said Eric Ludy, Owner of the DTC brand Cheese Brothers , whose own high-end 12 Days of Cheesemas advent calendar has been a runaway hit. It’s very substantial, so it’s a generous gift. In fact, the Cheese Bros.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said.

Gifts 263

Gifts Beauty and Health Payment Services Payments 263

Retail TouchPoints

OCTOBER 25, 2024

Current subscribers of BarkBox and Super Chewer , a monthly subscription of tough toys, can add Pet Crocs to their next box, while new subscribers can receive them as a welcome gift when they sign up. Shoppers also can browse and buy matching shoes for their “pet babies” at Crocs.com and in Crocs stores, while supplies last.

Toys 277

Toys Subscription Gifts Supplies 277

Retail TouchPoints

NOVEMBER 26, 2024

Although we had a strong collective performance across our key growth areas, including Sephora , home décor, gifting and impulse, and also benefited from the opening of Babies ‘R’ Us shops in 200 of our stores, these were unable to offset the declines in our core business.

Department Stores 278

Department Stores Apparel Gifts Management 278

Retail TouchPoints

DECEMBER 3, 2024

And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts. We see people coming in over the weekend and being served a fresh-baked chocolate chip cookie.

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

DECEMBER 5, 2024

Since joining Etsy in 2022, Minor has led the evolution and execution of Etsy’s brand strategy as well as multiple cross-functional initiatives, including the launch of Etsy’s gifting strategy and recent brand mission campaign , which celebrates creativity, originality and human connection.

Gifts 279

Gifts Operations Customer Experience Events 279

Retail TouchPoints

DECEMBER 3, 2024

(Image courtesy NBCUniversal) Alongside live coverage of the 92 nd annual tree-lighting ceremony in NYC’s Rockefeller Center, viewers will be able to shop for holiday snacks and gifts from the comfort of home.

Gifts 278

Gifts Presentation eCommerce Management 278

Retail TouchPoints

DECEMBER 2, 2024

Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.”

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279

Retail TouchPoints

NOVEMBER 15, 2024

Having the opportunity to lead and deliver these windows truly is a gift, and I could not be more proud and thankful to have and work with the team that we have here at Saks.” That’s when we know we’ve done our part.

Department Stores 264

Department Stores Gifts Retail Other 264

Forrester eCommerce

NOVEMBER 23, 2020

Whether you are a producer of enterprise technology or a consumer of it, if you have sent an email, bought a cell phone, or ordered a nice little gift online, you should care.

Gifts 488

Gifts Technology Consumer Information 488

Retail TouchPoints

JANUARY 2, 2025

“This holiday shopping season, were seeing increasing consumer confidence as people sought out in-store experiences and went online to purchase gifts and celebrate the holidays with friends and family, said Wayne Best, Chief Economist at Visa in a statement.

Consumer 283

Consumer Jewelry Electronics Apparel 283

365 Retail

DECEMBER 2, 2024

Amidst office parties, last-minute gift purchases, and the winter chill, this new service offers a solution for quick shopping. Using Deliveroo Shopping , customers can order accessories for a special event or send a thoughtful Christmas gift with the platform’s “Make this a Gift” feature.

Gifts 65

Gifts Fashion Accessories Toys 65

Retail TouchPoints

FEBRUARY 12, 2025

Consumers who are accepted will receive a paid contract for creating content and posting to their social media channels, along with a Dicks gift card to purchase products to feature and early access to select product launches, VIP events and celebrity appearances. Applications close on Feb.

Sporting Goods 257

Sporting Goods Social Media Consumer Gifts 257

Retail TouchPoints

SEPTEMBER 26, 2022

The new 48-hour event will give Prime members exclusive early access to holiday deals, many of which will be tied to the retailer’s first ever Top 100 Holiday Gift Guide, featuring the “season’s most popular and giftable items.” Still, Amazon is promising hundreds of thousands of deals across all the top gifting categories. “We

Gifts 311

Gifts Toys Events Other 311

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

Gifts 278

Gifts eCommerce Recommendation Technology 278

Forrester eCommerce

JANUARY 3, 2024

Twas the night before Christmas, when all through the house, not a creature was stirring, not even a mouse. Defense contractors (and subcontractors) were nestled, all snug in their beds. With visions of security requirements swirling through their heads.

Gifts 273

Gifts Management Customer 273

Forrester eCommerce

DECEMBER 8, 2023

Access to audience data is becoming more restricted with B2B buyers preferring to remain anonymous until later in their purchase journeys, and this will only get worse as we see more closed ecosystems and browser and operating system restrictions. In this environment, B2B events represent an underutilized yet invaluable source of audience data.

Events 273

Events Gifts B2B Operations 273

Retail TouchPoints

OCTOBER 31, 2024

Mobile wallet passes can contain a variety of information that can be dynamically updated as loyalty reward or gift card balances change or expired coupons and tickets update to new ones. The use cases for retailers to leverage mobile wallets are endless; most go well beyond their commonly considered use for payment.

Mobile 297

Mobile Channel Marketing Consumer 297

Retail TouchPoints

DECEMBER 17, 2024

Talk About a Turnaround 2024 has been a transformative year for Davids Bridal, which less than one year after filing bankruptcy has: Launched a resale program ; Expanded its loyalty program rewards to include the entire wedding party; Teamed up with PersonalizationMall.com to offer custom wedding gifts ; and Launched a wedding planning platform.

Social Media 246

Social Media Gifts Consumer Retail 246