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Holiday Shopping 2021: How SEOs Can Help Clients Inspire, Deliver and Sustain

Retail TouchPoints

Your clients’ customers will be coming to the internet with their gift lists in hand, longing for ideas on what to buy for each friend and family member in the absence of in-store inspiration. Macy’s keeps its gift-giving guide up year-round, sectioned by occasion as well as recipient.

SEO 264
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How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. A survey conducted by Kayoko found that while consumers love real-time support, they hate the typical live chat experience.

eCommerce 225
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6 of the Best Ecommerce Platforms and Solutions 2020: Wix vs Shopify vs Volusion vs BigCommerce vs Big Cartel vs 3dcart vs Ecwid

Ecommerce Platforms

24/7 live chat + phone. 24/7 live chat. email Mon-Fri, 9am-6pm EST. 24/7 live chat. 24/7 live chat. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone.

3dcart 272
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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Beyond answering phone calls, have a live chat and FAQ on your store’s website, and be proactive when engaging with customers. Gift cards are a creative and strong option when there are tricky market conditions. Gift cards are a creative and strong option when there are tricky market conditions.

Payments 286
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5 Genius Examples of QR Codes in Marketing

Kissmetrics

Get Festive with Personalized Gift Messages and Wrapping Paper. For example, JC Penney released “Santa Tags,” which would let the gift giver record a personalized message that would be played when the recipient scanned the QR code: 5. You can’t help but admire the clever ways marketers have attracted holiday shoppers using QR codes.

Marketing 326
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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. BigCommerce Marketing.