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A business without a return policy might receive dozens of calls and emails each day from customers asking about returns and your customer service staff would have to handle each request individually, determining whether to accept the return, what the refund amount should be, and how the item should be shipped back. Can a gift be returned?
Your clients’ customers will be coming to the internet with their gift lists in hand, longing for ideas on what to buy for each friend and family member in the absence of in-store inspiration. Macy’s keeps its gift-giving guide up year-round, sectioned by occasion as well as recipient. Sustain.
Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. That’s why 40% of brands use guided selling as a discovery tool, fit guides and in quiz-type format for gift finding. Tip 7: Focus on delivery: Fast delivery is still a priority and 79% offer free shipping.
Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues. Drop shipping eliminates the guesswork of how much inventory to stock, and print-on-demand adds a layer of customization. Gift cards are a creative and strong option when there are tricky market conditions.
You can also sell pretty much whatever you wish, including physical products, digital products and downloads, services, and even do drop-shipping. 24/7 livechat + phone. 24/7 livechat. email Mon-Fri, 9am-6pm EST. 24/7 livechat. 24/7 livechat. 24/7 livechat + phone.
47% of customers surveys say that they didn’t have a positive livechat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional livechat experience. A survey conducted by Kayoko found that while consumers love real-time support, they hate the typical livechat experience.
How long does it take them to respond to email, livechat and contact form submissions? – Anne, Owner, Santa Barbara Gift Baskets. Purchase a product: Check out the product itself, but also note the time it takes to ship and how their packaging looks. Problem solve for shipping.
Use LiveChat to help potential customers make faster decisions. Develop a successful shipping strategy. After all, you don't want to have to deal with transaction problems, customers' orders vanishing, wrongly set shipping details; and don't even get me started on security vulnerabilities. To coupon or not to coupon.
Annual revenue Number of employees who need user accounts Intensity and frequency of repetitive tasks Shopify vs Shopify Plus: Features Shopify Features vary within the three Shopify plans, with the Advanced plan having more features than the plans at the lower tiers.
Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only livechat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. BigCommerce Marketing.
These usually come in the form of reviews, shipping, return policies, etc. We also see some value adds, like free shipping and a low price guarantee. Also, free same-day shipping or free expedited shipping on Cyber Monday could add a sense of urgency to buy. ManCrates – Unique Gifts for Guys. star rating.
Using daily contests, livechats and videos from trade shows and featuring customers on their website –– Pink Lily isn’t just your average fashion brand. Daily contests: When customers like, share, comment or pin Pink Lily posts, they’re automatically entered into a drawing to win a popular/new-release product or gift card.
Clear pricing : As well as including any price discounts that might apply, clearly state your shipping policies (e.g., free shipping over a certain amount) and display shipping, taxes, and other additional costs on the product page. Engage Online Store Visitors with LiveChat.
Imagine knowing little or nothing about games, but you’re shopping for a gift. Your homepage likely features “risk reducers,” that is, notices that help overcome objections and give buyers greater peace of mind, such as: Free shipping. Are helpful to shoppers that are buying gifts. Expand shipping options. Image Source.
The “Premium” plan is $49 per month for unlimited customers, referrals, dashboards and data reports, livechat support and automated fraud protection. Starter : $19 per month for all the features of Basic, plus 24/7 livechat support and up to 150 orders. Gift Cards. allows customers to earn gift cards and points.
Shipping and payment integrations with no additional charge for using the solution of your choice. For example, if you’re great at sourcing your product and marketing it, search for help in customer service and shipping. Delight your fans with a gift. Here is a quick list: Discounts and coupons. Abandoned cart emails.
Therefore, you must follow all production, shipping, and sales requirements of your locale. There’s a specific form you must complete to ship CBD through the United States Post Office. Special credit card rates, a single page checkout, coupons, discount rules, gift cards, product ratings, and more. Best CBD Ecommerce Platforms.
Merchants also recognized the demand to prevent in-person crowds and reduce shipping bottlenecks. But we all know at least one person who is keen on checking off their gift lists before Halloween strikes. Or, candidly communicate the reasons for a shipping delay. Our advice: don’t wait for the key dates. Our pro tip: target.
For example, people who looked at a specific product and possibly added it to their cart but didn’t make a purchase may benefit from a retargeted ad offering a discount or free shipping. You’ll often see suggested selling used on flower and gift websites, where upsells can include everything from chocolates to popcorn.
Streamlined returns and shipping. Shipping tracking codes. Lightspeed Features: Inventory Management and Shipping. Integrated Ecommerce Shipping. The hassle free shipping actually connects you to all of the shipping carriers throughout the world. Easily import physical store stock to eCommerce in one click.
Gift guides, bundles, and special initiatives Moving on to our next holiday-specific initiatives — 36% of holiday season orders are gifts for someone else. Create gift guides tailored to different recipient types or occasions, such as “Gifts for Pet Lovers” or “Holiday Party Essentials.”
For example, people who looked at a specific product and possibly added it to their cart, but didn’t make a purchase may benefit from a retargeted ad offering a discount or free shipping. This Amazon retargeted ad on Facebook shares Valentine’s day deals to last-minute shoppers and throws in free one-day shipping to help seal the deal.
Supportive livechat: Stuck? With its livechat feature, there is always an agent there ready to help you solve any site building problem you might run into. You’ll also be able to sell an unlimited number of products, accept donations, and give your customers the ability to create and send gift cards. Bottom line?
These points can be traded in for anything you choose, from discounts, to free gifts and shipping. You also get automated fraud protection, and livechat customer service. Starter: $19 per month for all the Basic features plus support for 150 orders and livechat customer service.
We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Oberlo is a dropshipper's dream because it imports large lists of products from AliExpress, and you don't have to worry about shipping, storage or packaging. What are the Best Shopify Apps in 2023?
Display any specials, promotions, or free shipping options. Outside of product pages, your customers may want to learn more about your business, seek out ways to contact customer support, or even read information about your shipping policy. Showcase selling points like free shipping or a clock with a discount if they buy now.
The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items. Family and friends will gift a 12-month subscription to a curation subscription like this for a birthday or special occasion. Does your subscription program include a members-only forum or livechat feature?
Print on Demand companies, like RedBubble and Teespring give business leaders the opportunity to create their own products to sell to customers, without having to worry about things like designing and shipping items themselves. Everything is managed for you, from printing to customer service and shipping. Go to the top.
Here are some ideas for your offers and promotions: Free shipping and returns Exclusive early launch for special customers Buy 1 Get 1 on products that go well together Flat 25% on purchases above $150, etc. Share holiday gift ideas. For example, share gift ideas for customers looking to buy products for their loved ones.
For example, Shopify doesn’t come with a loyalty rewards program, affiliate marketing, or real-time shipping tracking. Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. Calculate Shipping Charges. Shift4Shop's Pros ??.
The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items. Family and friends will gift a 12-month subscription to a curation subscription like this for a birthday or special occasion. Community Does your subscription program include a members-only forum or livechat feature?
and shipping options You can sell subscription and membership products. Access to an intuitive dashboard Automated tax calculations Liveshipping rates A mobile app for iOS and Android devices You can print shipping labels …to name a few. Gift Hunt costs a one-off fee of $19.99. How is this done, you ask?
Basic Shopify – $29 per month for a complete online store, unlimited products, two staff accounts, manual order creation, discount codes, a free SSL certificate, abandoned cart recovery, shipping label printing, and no transaction fees if you go with the Shopify checkout option. and some additional shipping discounts.
Maybe your customer would be interested in gifting a subscription for the person who has everything on their list. Consider the power of FOMO (Fear of Missing Out) when it comes to holiday gifting; whether it’s the fear of missing the deal, or fear of missing the perfect gift. Black Friday Gift Ideas/Guide. LiveChat.
You can create coupons and discounts, manage your inventory, and calculate real-time shipping estimates. Gift cards (with 2% commission). Gift cards can be sold at a 1% commission. No fees on gift cards. If you want to contact PageCloud ’s team, you can do so via their ticketing system or livechat.
Shopify even offers a system that allows customers to quickly and easily manage things like shipping requirements, and inventory tracking. Shipping: You’ll need to click on the “requires shipping” option next to products so you know which products need an extra price adding for postage and packaging.
Shipping: You can set shipping rates and automate taxes. Plus, you're given a free SSL certificate, the capacity to accept all major credit cards, and you can set flexible shipping rates. . You can also customize the checkout experience by adding customer surveys and allowing customers to attach a gifting message to their order.
According to LivePerson’s analysis of over 20 years of livechat logs, 70% of ecommerce chat inquiries can easily be handled by automation. While typical livechat is offline after business hours, chatbots are available 24/7 and reply instantly, unlike human agents who may throttle several chat threads at a time.
Calculation of shipping charges – this happens to be one of the basic features of an ecommerce platform and both Shopify and 3dcart handle this quite efficiently. Advanced Shopify for $299 comes with a host of extra staff accounts, third-party calculation for shipping rates, and more. Shopify vs 3DCart: Designs.
Coupons, discounts and gift cards are all included, and you can integrate with a host of leading payment gateways, without having to pay extra transaction fees. There’s a free SSL certificate included in the plan, support for product ratings and reviews, and even real-time shipping quotes.
Online payments: Accept all major debit and credit cards Shipping rates: Automatically calculate shipping rates and taxes Marketing: Refine your Facebook ad campaigns with AI, create videos, and access basic email marketing tools. Squarespace integrates with various shipping carriers, social accounts, and payment processors.
For example, a points program where customers can earn redeemable points when they: Spend with you Follow you on social media Leave a review Create an account You can motivate customers to spend with you by offering free shipping, coupons, discounts, etc., when they cash in the points they’ve earned. There’s also a blog.
Instead of asking visitors to give you their email address in a text box, Wheel of Fortune adds an element of fun and rewards visitors with prizes that you choose – it could be free shipping, a discount, or anything else you want to offer. That’s where scratch cards and gift boxes come in.
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