Retail TouchPoints

DECEMBER 13, 2023

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online.

Fashion 237

Fashion Mobile Games Supplies 237

Retail TouchPoints

AUGUST 10, 2023

Insider Intelligence predicts that mobile commerce sales will account for 43.4% Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. of total U.S. retail ecommerce sales — and 6.5% of all U.S.

Mobile 231

Mobile Retail Consumer Customer Experience 231

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. To reduce the expected pressure on delivery systems, Dada will put its new autonomous delivery service to use for the first time during the Festival.

Food and Beverages 224

Food and Beverages Electronics Events Mobile 224

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Much of it comes down to fostering deeper relationships with its customers.

Omnichannel 260

Omnichannel Technology Channel Department Stores 260

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

DECEMBER 27, 2024

According to the Pew Research Center, only 52% of this group are non-Hispanic white, compared to 61% of millennials. With Gen Zs preference for mobile shopping, optimizing websites and apps for mobile users is critical. But their diversity goes beyond age or life stage. Retailers must reflect this diversity in their marketing.

Social Media 245

Social Media Retail Shipping Costs Mobile 245

Forrester eCommerce

SEPTEMBER 16, 2020

NVIDIA just announced it plans to acquire Arm Limited from SoftBank Group for $40B. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie in […].

Marketing 509

Marketing Information Mobile Technology 509

Forrester eCommerce

MAY 3, 2021

to private equity group Apollo for a hefty $5 billion, backing off its foray into media and advertising technology (adtech) and retrenching to its core competence as a mobile telco. Today, Verizon announced it is selling AOL and Yahoo! This news should come as no surprise. When Verizon acquired AOL in 2015 and then Yahoo! […].

Mobile 284

Mobile Technology Customer 284

Retail TouchPoints

JUNE 20, 2023

Daniel Zhang, currently Chairman and CEO of the entire Alibaba Group , will narrow his focus to the Alibaba Cloud Intelligence Group, which the company plans to spin off as its own independently listed company. He also spearheaded the launch of the Mobile Taobao app.

eCommerce 251

eCommerce Mobile Technology Management 251

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

Electronics 249

Electronics Payment Services Retail Mobile 249

Retail TouchPoints

JUNE 10, 2024

Now the company plans to streamline that process with the chainwide rollout of digital shelf labels (DSLs) from Vusion Group that will allow the retailer to update shelf prices using a mobile app, thereby reducing the need to change paper tags by hand. stores by 2026.

Retail 286

Retail Mobile Fulfillment Games 286

Retail TouchPoints

OCTOBER 12, 2021

. “[It’s] a unique opportunity to enhance the fan experience year-round at Amalie Arena,” said Jarrod Dillon, CMO of Vinik Sports Group, parent company of the Tampa Bay Lighning in a statement. The Tampa Bay Lightning open the 2021-22 season on Oct. 12 at Amalie Arena against the Pittsburgh Penguins.

Games 269

Games Merchant Services Mobile Events 269

Kissmetrics

FEBRUARY 20, 2021

This term refers to a subset of people grouped together because of a shared value. Google defines it as a group of users who share a common characteristic, identified by an Analytics dimension. A cohort analysis, then, is the process of analyzing the behavior of groups of users.

eCommerce 350

eCommerce Mobile Events Channel 350

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 348

Merchant Services Retail Mobile Supplies 348

Retail TouchPoints

NOVEMBER 1, 2024

Balancing Mobile and In-Person Orders In addition to cutting down what Niccol termed “our overly complex menu,” he promised that Starbucks would do a better job serving both mobile orders and in-person customers. Today more than 30% of transactions are driven by mobile orders,” he noted. “At

Mobile 237

Mobile Improvements Customer Experience Customer 237

BigCommerce

FEBRUARY 7, 2018

Are your designs Mobile Responsive? Do you offer Mobile Optimized Checkout out-of-the-box? How much of the store administration can be done from a mobile device? How can we segment our customers and members into separate groups? Is mobile optimized, single-page checkout supported? Do you provide URL Redirects?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

MAY 31, 2022

Mobile search optimization. Mobile commerce is the future of ecommerce. eMarketer reports that consumers will buy more via mobile, with 85% of sales taking place on a smartphone. At Coveo , O’Connor serves as Group VP, Commerce. Product badging + social proof. recommendations, and personalization.

Mobile 318

Mobile Customer Data Recommendation Fashion 318

Kissmetrics

MAY 12, 2021

Social media sites like Facebook provide several free tools to start building a community, including: Facebook groups stories posts. Join Facebook Groups for Your Industry and Post Links to Your Website. Not only that, Facebook believes in groups so much it paid an estimated $10 million for a SuperBowl ad, writes CNBC.

Social Media 342

Social Media Events PPC Article 342

Kissmetrics

DECEMBER 16, 2021

Mobile is a big part of that and so are social media and video. Mobile ad spend is predicted to continue increasing due to a growth in mobile usage. Join or Create a Facebook Group. Facebook Groups are underrated by marketers. Keep in mind that most group moderators will remove overly spammy posts and people.

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Retail TouchPoints

JUNE 10, 2021

L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds. The headset allows the user to view the AR features in-store, rather than using their mobile device to activate the experience.

Arts 313

Arts Point of Sale Games Technology 313

Retail TouchPoints

JULY 9, 2024

billion for Neiman Marcus Group , and activist investors recently raised their bid to buy out Macy’s , according to the Wall Street Journal. We’re also going mobile-first; it will help during peak times to have cashiers walking around with mobile devices to check out customers.

POS 272

POS Department Stores Payment Services Point of Sale 272

Kissmetrics

OCTOBER 17, 2020

mFax – best online fax services for multiple users RingCentral Fax – best all-in-one online fax service HelloFax – best for cloud-storage integrations SRFax – most secure online faxing service FaxBurner – best mobile online faxing service Biscom 123 – most affordable online faxing service.

Document 360

Document Mobile Download Telecommunications 360

Retail TouchPoints

JANUARY 19, 2024

The Best Buy Express small-store format will be designed to provide an easy-to-navigate shopping experience and also will serve as pickup points for online orders. “By

Operations 238

Operations Consumer Electronics Telecommunications Electronics 238

Retail TouchPoints

APRIL 5, 2022

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. The partnership aims to simultaneously build up FARFETCH’s Luxury New Retail vision and advance NMG’s effort to expand its integrated luxury retail offerings.

Omnichannel 274

Omnichannel Customer Experience Technology Mobile 274

Kissmetrics

JUNE 22, 2021

It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. Make your videos and images vertical, so they display properly on mobile devices. Start a Facebook Group. Give your customers a place to interact by setting up a Facebook Group for your business. It’s free to start a Facebook Group.

Marketing 359

Marketing Social Media eCommerce Events 359

Kissmetrics

SEPTEMBER 29, 2020

Mobile Video Conferencing. Mobile video conferencing is crucial for people who need to join calls on the go. If you’re using cloud software, you can usually join from a web browser on your mobile device. However, the experience is definitely enhanced by downloading the mobile application from your video conferencing provider.

Live Chat 306

Live Chat Definition Download Mobile 306

Retail TouchPoints

OCTOBER 27, 2022

She is a retail executive with more than 30 years of experience whose most recent work has included leading Republic Clothing Group as President and Stein Mart as President and Board Director. Her career in leadership also has included work with companies including Hudson’s Bay , Lord & Taylor , Macy’s and Echo Design Group. “We

Department Stores 239

Department Stores Clothing Fashion Games 239

Kissmetrics

DECEMBER 14, 2020

Post Your Listing to Facebook Groups. Facebook is full of “buy & sell” groups. Facebook takes it a step further by allowing you to post your listing to relevant “buy & sell” groups in your area. You can list your item in up to ten groups you’re a member of on a mobile device.

eCommerce 306

eCommerce Shipping Costs Payment Services Payments 306

Retail TouchPoints

SEPTEMBER 18, 2020

Within web sites and native mobile apps, there are now chatbots, live chats, product reviews, real-time feedback surveys and more — all creating new data points that must be properly managed and monitored to optimize the customer experience. This is what we call True Digital Customer Experience. What exactly does this mean?

Consumer 339

Consumer Retail Customer Experience Live Chat 339

Retail TouchPoints

SEPTEMBER 7, 2023

And the findings of a 2020 Boston Consulting Group study are similar: only 30% of businesses achieve their expected performance following a digital transformation. MACH technologies provide retailers with the flexible infrastructure required to keep pace in this ever-evolving technological landscape.

Customer Experience 267

Customer Experience Technology Customer Retail 267

Retail TouchPoints

SEPTEMBER 15, 2023

Over the past year, True Religion has embarked on several growth initiatives, including an expansion into home goods and a partnership with Aurorae Group that sparked an aggressive entry into the Chinese market.

Accessories 250

Accessories Omnichannel Apparel Mobile 250

Retail TouchPoints

AUGUST 30, 2022

Coveo also specializes in something called social group badging , which is both on our question pages and on our product pages,” said Bruno. We’re now exploring adding product recommendations into the cart and into the mobile menu to enhance the mobile experience.”.

Recommendation 269

Recommendation Mobile eCommerce Technology 269

Retail TouchPoints

APRIL 5, 2024

The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts. Customers using the Uber Eats app will be alerted that “autonomous vehicles may deliver your order,” and they will be given the opportunity to opt out at checkout if they prefer to have a human driver. “The

Marketing 226

Marketing Mobile Blog Customer 226

Kissmetrics

NOVEMBER 25, 2020

These are sent to the prospects’ mobile device when they enter your selected boundary and perform an action that sets off your triggers. Ensure Your Local Search and Mobile Optimization is On Point. Research by Google shows that “near me” searches on mobile have increased by over 500% over the last few years.

Mobile 363

Mobile Events Marketing SEO 363

Kissmetrics

JANUARY 26, 2021

Once solely a tool for dedicated gamers, it is now a popular base for a diverse range of groups, including influencers and hobbyists. As the founders themselves say, Discord is used by various groups, including study groups, art communities, and hikers. These include: Screenshare on mobile. You can also join voice calls.

Channel 316

Channel Games Download Social Media 316

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry. Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

Customer Retention 232

Customer Retention Jewelry Outdoor Fulfillment 232

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. More than a century on, the company still sees high-touch “style interactions” as its key differentiator. REGISTER NOW. “

Recommendation 286

Recommendation Technology Mobile Customer Experience 286