article thumbnail

Channel Software Tech Stack (2019) – INFOGRAPHIC

Forrester eCommerce

(CLICK FOR HIGH RES) The channel technology stack is a group of technologies that brands leverage to manage and improve their indirect sales process and partner programs. The channel […].

Channel 419
article thumbnail

4 Ways Retailers can Connect with Gen Z

Retail TouchPoints

According to the Pew Research Center, only 52% of this group are non-Hispanic white, compared to 61% of millennials. But more so than return policy, were finding out that the key to connecting with this generation is in a seamless multi-platform shopping experience. But their diversity goes beyond age or life stage.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Wholesale B2B eCommerce: Platforms, Trends & Tools You Need

Groove

This shift from manual processes to digital channels enables real-time order processing, inventory management, and personalized pricing. Real-Time Syncing : Inventory, order status, and customer preferences are updated instantly across all channels, enabling businesses to deliver cohesive experiences.

article thumbnail

4 Omnichannel Myths Keeping You From Success

Retail TouchPoints

Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. On the other hand, an omnichannel approach weaves together communication touch points across all channels to create a more cohesive journey. Aberdeen Group ). Aberdeen Group ).

article thumbnail

The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. One easy way brands are personalizing the on-site experience for existing customers – and thus improving retention – is with customer groups. Create a VIP customer group for those customers.

article thumbnail

Nordstrom Takes Stake in Topshop Brands, Launches Joint Venture with ASOS

Retail TouchPoints

ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . Now, Nordstrom will have the exclusive multi-channel retail rights for both brands in all of North America, including Canada, and own a minority stake globally. Nordstrom has been the exclusive distributer of Topshop and Topman in the U.S.

article thumbnail

Scaling Your Ecommerce Business: Shopify Email vs. Klaviyo in 2025

365 Retail

Klaviyos advanced segmentation allows businesses to divide their audience into highly specific groups based on behavior, preferences, and purchasing patterns. For automation, Shopify Email provides robust workflows for common scenarios, while Klaviyo supports multi-step sequences with dynamic triggers and complex logic.

Shopify 98