article thumbnail

Everything You Need to Know About Achieving PCI Compliance [Checklist Included]

BigCommerce

This is particularly because many of us maintain large numbers of (supposedly secure) personal online profiles that afford us a convenient way to deal with recurring monthly or annual payments. The SSC defines and manages the standards, while compliance to them is enforced by the credit card companies themselves.

article thumbnail

Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?

Retail TouchPoints

In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received. Retailers need to implement clear, consistent guidelines that outline the conditions for returns and set reasonable time limits on receipts.

Retail 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Store Policy 101: Understand What This Is, Benefits and Best Practices

lateshipment

It includes all essential information on how you operate and lays down protocols for situations such as returns, exchanges, shipping, etc. Building on the previous point, when your customer service staff has clear-cut rules to follow in varying situations, they are less likely to stutter, dwell, and waste time on customer inquiries.

article thumbnail

FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model

Retail TouchPoints

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

article thumbnail

Sika Health Debuts New Marketplace Dedicated to HSA, FSA Purchases

Retail TouchPoints

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

article thumbnail

Best CBD Ecommerce Platforms

Ecommerce Platforms

In that case, you need to consider some of the best CBD ecommerce platforms, since not all payment processors and ecommerce platforms are as friendly toward CBD sellers. General Guidelines for Selling CBD Online. So, find an ecommerce platform that integrates with CBD-friendly payment gateways.

article thumbnail

The Hidden Challenges of Proper PCI Compliance

FastSpring

As the online shopping trend continues to grow, it shouldn’t come as a surprise to hear that more customers are taking a greater interest in how merchants handle their payment information. Guidelines like PCI DSS help serve as the framework for securely accepting, transmitting, and storing sensitive personal data.