The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk
lateshipment
OCTOBER 3, 2023
Shipping and delivery issues can potentially cause high customer frustration, the spread of negative reviews on social media, and ultimately customer churn. By reaching out with the possibility of delays proactively, businesses can manage customers’ expectations of on-time deliveries and minimize the negative impact on CSAT scores.
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