lateshipment

MARCH 8, 2025

We’ll cover what a return policy is (and what it isn’t), why it’s so crucial for your online store, and, most importantly, how to craft one that protects your bottom line and keeps your customers coming back for more. How to write a return policy Okay, now that we know why you need a return policy.

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

Retail TouchPoints

AUGUST 15, 2023

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. What modes of communication are available if and when your customers are looking for insight?

Live Chat 241

Live Chat Merchant Services Recommendation Customer Experience 241

Kissmetrics

FEBRUARY 1, 2022

Here’s how to avoid requiring a login: Guest shopping: Let your customers shop as a guest without creating an account. Here’s how to know which testing results are important, and which to ignore: Pay attention to your revenue: Keep a close eye on how your tests affect your bottom line and revenue, not just conversions.

Improvements 245

Improvements Live Chat SEO eCommerce 245

BigCommerce

FEBRUARY 1, 2018

In this chapter, you’ll learn how to dissect each competitor’s website and understand their overall approach so that you can develop and sustain a competitive advantage. How to Conduct Your Competitive Analysis. Have a better understanding of the landscape, plus learn how to best position your business for success.

Shipping Costs 355

Shipping Costs Social Media Shipping Information 355

Ecommerce Platforms

MARCH 8, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104

Live Chat eCommerce Shipping Costs Shopify 104

Kissmetrics

APRIL 10, 2018

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. I’m going to show you how to wow your customers with Facebook Messenger. How to build your chatbot.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Ecommerce Platforms

MARCH 4, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104

Live Chat eCommerce Shipping Costs Shopify 104

Kissmetrics

MARCH 4, 2021

What I don’t know is how long the good times are going to last. Here’s what you need to know about Facebook Messenger bots and how to get started raking in those leads for yourself. How to Increase Open Rates Using Facebook Messenger Bots. How to Create Your Own Interactive Facebook Messenger Bot. I understand.

Article 361

Article Marketing Live Chat Download 361

Ecommerce Platforms

NOVEMBER 9, 2018

Figuring out how to sell online all on your own can be intimidating. How to convince people to buy? How to actually receive money from people and process payments? How to handle credit card info? Here's everything you need to know about how to sell online. I mean, there's just so many questions; Where do you sell?

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Kissmetrics

JANUARY 27, 2021

The whole process of getting your website live may already sound terrifying to first-timers. All you need is the right guidance to show you how to host a website—something that I plan on doing. Try to look for plans that offer 24/7 support by a live chat, phone, or email. But it really isn’t scary!

Live Chat 276

Live Chat Recommendation Other Blog 276

BigCommerce

JULY 18, 2017

Let’s break down exactly how to go about these steps in order to maximize your results. Sponsored Q&A: Similar to Reddit’s “Ask Me Anything” sessions, a sponsored Q&A session allows you to host a live chat of sorts with a subreddit’s community members. This section will focus on how to: Create a proper Quora profile.

Social Media 286

Social Media Payment Services Blog Information 286

Groove

APRIL 9, 2019

When optimizing your site for mobile, look at factors like live chat, detailed product descriptions, and customer reviews to keep visitors engaged. This "dwell time”factor influences search rankings because in Google's eyes, the longer someone stays on your site, the more they relate to your content.

SEO 284

SEO Blog Mobile Live Chat 284

Groove

FEBRUARY 16, 2024

HubSpot offers a free CRM plan with essential features that you can use to get started, or you can purchase one of HubSpot's paid plans for more advanced capabilities (such as live chat, sales automation, and task management).

Shopify 273

Shopify Live Chat Customer Data Information 273

Kissmetrics

JANUARY 12, 2021

In this step-by-step guide, I’ll teach you how to make a website from scratch in just one afternoon. Now let’s discuss how to build a website in more detail. Do you remember how your school library had those large categorized bookshelves? Chat, email, or telephone – there are various support methods. Let’s dig right in!

Recommendation 304

Recommendation Live Chat SEO Marketing 304

Kissmetrics

AUGUST 23, 2017

You not only know what kind of people you’re engaging but also how to engage them (because you know what they want). That’s one of the reasons live chat has become so popular over the past few years. With live chat, you can have business hours, so to speak. Figure Out How to Treat Your Customers.

Customer 228

Customer Live Chat Social Media Marketing 228

Ecommerce Platforms

NOVEMBER 16, 2020

We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market. The resource you're reading right now is a summary of our findings + how to pick the perfect ecommerce solution for your individual needs! 24/7 live chat + phone.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. How to Start with Omnichannel Support. Live chat for priority requests.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Kissmetrics

APRIL 28, 2021

In addition to adding some extra padding to your bank account, Partners can access free training resources and perks, including: FAQs how-to articles live chat the Shopify Academy. The partnership also comes with access to an unlimited number of stores, so you can experiment to your heart’s content.

Shopify 251

Shopify Merchant Services Payment Services Payments 251

Kissmetrics

OCTOBER 16, 2020

How to choose the best marketing automation software for you. So, before we dive in, let’s talk about how to narrow things down and find the best marketing automation software for your business. With that said, they also offer omnichannel automation, including instant messaging and SMS, live chat, and Facebook.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Kissmetrics

NOVEMBER 17, 2021

How to Avoid Getting Your FB Business Account Shut Down. Now that we’ve laid down the groundwork, let’s get to the business of the day—how to avoid getting put into Facebook ads jail. How to Reactivate Your Disabled Facebook Account. Now you know how to avoid landing in Facebook ads jail. Facebook ranks among the best.

Events 252

Events Social Media Live Chat Information 252

Kissmetrics

SEPTEMBER 25, 2017

A while ago we decided to gather data on how to attract visitors, move them down the marketing funnel and make sure they love using our tool. But before we get into the details, let’s go through what retention rate optimization is and how data can be helpful in improving it. Boy, that hurts. Anything will do.

Customer 534

Customer Events Improvements Live Chat 534

Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Live Chat 239

Live Chat Customer B2B Management 239

Kissmetrics

APRIL 7, 2021

How to Use Thought Leadership Marketing in Your Paid Ads. How do you create thought leadership ads to attract people’s attention? Still not sure how to leverage thought leadership marketing with paid ads? For his live chat with Trevor Noah, he created a paid ad promoting his book. Understand Your Audience.

Marketing 255

Marketing Books Social Media Live Chat 255

Kissmetrics

DECEMBER 16, 2020

I’ve put together a list of the top five webinar software out there, and we’re going to cover the in’s and out’s of how to choose the best webinar software for you! How to Choose the Best Webinar Software For You. The Top 5 Options for Webinar Software. Most of the top webinar software will have very similar characteristics.

Webinar 340

Webinar Live Chat Events Download 340

BigCommerce

SEPTEMBER 6, 2018

After looking at data from 100 medium sized online commerce businesses that use Re:amaze to help customers via email, social media, and live chat in 2017, we found that on average, there was over a 75% increase in average daily customer service volume between the months of October – December compared to the months of January – September.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

Retail TouchPoints

FEBRUARY 15, 2024

Even instituting a live chat with a real person, not a robot, can be beneficial. Forrester found that consumers spent 10% more after engaging in a live chat while online shopping as opposed to those who didn’t. It happens in direct messages and private conversations, on review sites and live chats.

Live Chat 263

Live Chat Social Media eCommerce Consumer 263

Retail TouchPoints

DECEMBER 30, 2020

Metrics evaluate the efficacy of every purchase, and every search helps you build on how to make your next campaign flashier, more modern and trending, and keep you forward-thinking. Here’s how to master real-time engagement with your social media presence: have a strong story and background and intertwine that story throughout your app.

Customer 191

Customer Social Media Live Chat Customer Experience 191

Kissmetrics

DECEMBER 5, 2017

Here’s how to find that proverbial needle in the haystack by using Facebook Messenger ads to acquire customers. Once qualified users click “Send Message,” they are asked about subscribing to the newsletter and are allowed to ask any questions about how the platform can help their business.

Customer 504

Customer Live Chat SEO Information 504

Kissmetrics

AUGUST 26, 2020

How to Choose The Best Hosting Service For Your Website: When it comes to the best web hosting services you have to look at various important factors. You always want your support team to have a live chat or a telephone you can call. They have both an active telephone line and a live chat you can rely on at all times. #3

Live Chat 363

Live Chat WooCommerce Definition Recommendation 363

BigCommerce

APRIL 12, 2017

This guide covers how to increase ecommerce conversion rates on your site. I suggest using as high quality images as possible depending on how close you want customers to zoom into the image. How to Master Product Photography on a Tight Budget. Here’s how to create great product photography with very little money.

eCommerce 419

eCommerce BigCommerce Shipping Costs Payment Services 419

BigCommerce

SEPTEMBER 26, 2017

They also get points for displaying their phone number and offering a live chat: two options that can help put prospects at ease. The site gets points for having security indicators, but they are at the bottom of the page instead of above the fold. Total score: 2. This page is a homepage of the store and not a landing page.

Shipping Costs 419

Shipping Costs Payment Services Gifts Social Media 419

Retail TouchPoints

AUGUST 5, 2024

First, brands can deploy a live chat window to their ecommerce store, where customers can ask questions in real time with a salesperson. Conversational commerce can operate through several platforms and take on multiple modes. And though it can seem daunting, there are manageable ways to get in on the action.

Live Chat 278

Live Chat eCommerce Customer Experience Recommendation 278

Optimizely

MAY 19, 2020

Bring more visibility to live chat, phone numbers, and every other customer support channel you offer. If you want to see how you can do this for your brand, and you want to bypass 50+ hours of vendor research and stack analysis, Tropic is offering a free martech audit. . Leverage on-site personalization.

Shipping Costs 195

Shipping Costs Live Chat Shipping Payments 195

Kissmetrics

AUGUST 2, 2017

In this article, we’ll look at some of the ways you can build customer feedback loops into your business and how to use the feedback that you gain. How Feedback Loops Help You Reduce Churn. Before we go over some ways you can build in customer feedback loops into your business, let’s look at how they reduce churn.

Customer 201

Customer Improvements Live Chat Demo 201

BigCommerce

JUNE 6, 2017

To personalize your customer’s shopping experience, you need to know the following: How buyers use your website. How to address those pain points. Learn More About RFM Models and How to Implement One for Your Business. Here’s exactly how to do it. How To Create Buyer Segments. How To Create Recency Segments.

BigCommerce 419

BigCommerce Channel Shopping Carts Marketing 419

Retail TouchPoints

MAY 28, 2021

Publishing detailed ‘how-to’ guides, like this guide by Buzzsprout for its customers, ensures that customers have the answers they need without contacting support. These “how-to” guides need to be even more detailed and specific when selling to a niche market. With tools like Advocate.ly Conclusion.

Payment Services 179

Payment Services Games Live Chat Customer 179

Ecommerce Platforms

OCTOBER 11, 2021

Videos make sense for aspiring online entrepreneurs: it's easy to launch a website to sell them; all you need is a topic you're passionate about; most people can learn how to produce a high-quality video to post for sale. In this article, we'll explore the most important best practices to follow when learning how to sell videos online.

Payment Services 210

Payment Services Payments Subscription Beauty and Health 210