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Wholesale B2B eCommerce: Platforms, Trends & Tools You Need

Groove

This shift from manual processes to digital channels enables real-time order processing, inventory management, and personalized pricing. BigCommerce supports advanced integrations for inventory and pricing. Live Chat Support : By implementing a live chat system, you can bridge the gap between self-service and customer support.

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The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

Online businesses are constantly looking for ways to retain customers and improve the customer experience, not knowing that the solution is right at their fingertips. Improved control of operational processes (54%). Cost reductions (47%). Improve customer service. These insights can be used to improve your operations.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs. Optimizing customer loyalty is essential for improving the lifetime value of current customers. To thrive, communication and engagement tailored to each customer is critical.

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ShipStation Alternatives for 3PL and Shipping Success

Ecommerce Platforms

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. ShipStation Pricing.

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Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Shopping cart abandonment is often influenced by competitive pricing, uncertainty about store credibility and general forgetfulness. Experiment With Live Chat & Chat Bots. Among many available options, we we recommend using promoting free shipping and discounts and promotions. Free Shipping.

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BigCommerce Pricing: Choosing the Right Plan for You

Groove

From functionality to customization and overall pricing, it’s important to understand how each factor will affect your project and business. If you're interested in the platform and are looking for pricing information, we've broken out plans and details below to help identify the right fit for your business. BigCommerce Pricing Plans.

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How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service

BigCommerce

This velocity as well as the dire consequences of great or poor customer experience requests means ecommerce businesses need to go above and beyond traditional means such as email, phone, or even your typical live chat software. What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? You should be.

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