Groove

OCTOBER 10, 2024

Learning to improve deliverability could help you reach your audience and drive more conversions. Why SMS Deliverability Matters in eCommerce Marketing When you improve your SMS delivery rate, you gain more opportunities to engage directly with your target audience. What Is SMS Delivery?

Marketing 348

Marketing eCommerce Improvements eCommerce Marketing 348

Groove

JANUARY 26, 2025

Improved rankings: Strong domain authority can lead to better placement on SERPs, enhancing discoverability. How to Improve eCommerce Domain Authority To boost your domain authority and web presence strength, focus on these proven strategies: Conduct a Competitive Audit Start by analyzing your competitors.

eCommerce 270

eCommerce SEO Mobile Blog 270

Groove

DECEMBER 11, 2024

Just make sure they are mobile-friendly and non-intrusive to stay on Googles good side. In the process, we have learned that offering shoppers something of value and giving them personalized attention can improve the overall user experience. When implemented correctly, email pop-ups can help drive user action without being annoying.

eCommerce 317

eCommerce Social Media White Paper Seminar 317

Retail TouchPoints

JUNE 8, 2023

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device.

Improvements 312

Improvements Mobile Operations Technology 312

Kissmetrics

SEPTEMBER 16, 2021

Instead of focusing all your efforts on creating local SEO content to bag that top spot, you need to understand what turns searchers into readers, and readers into customers, through first improving your organic click-through rate (CTR). If you focus your efforts on improving organic CTR, you can also improve your Google ranking.

Improvements 360

Improvements Social Media SEO Mobile 360

Groove

NOVEMBER 17, 2024

While it's ready to use right out of the box, there are numerous things you can do to improve BigCommerce performance and enhance BigCommerce site speed to provide a better experience for users. Other BigCommerce SEO features can help you improve BigCommerce performance in several different ways.

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Retail TouchPoints

JANUARY 13, 2025

The ability to generate creative faster and at scale enabled the brand to improve its marketing reach and impact across different channels, from social media and beyond. The home improvement and DIY retailer created digital twins of 1,700 stores and is updating them several times a day with new operational and inventory data.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

JANUARY 15, 2025

This is why enterprise merchants are increasingly focused on improving the levels of resilience to address connectivity problems, system issues, hardware failures, software bugs, cyberattacks or other limitations that could prevent successful transaction handling.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

MARCH 6, 2025

The Home Depot has unveiled Magic Apron, a proprietary suite of generative AI tools designed to help customers with their home improvement needs and projects. Magic Apron is available 24/7 on homedepot.com and the Home Depot mobile app.

Customer 252

Customer B2B Improvements Customer Experience 252

Groove

MARCH 2, 2025

With advancements in AI-driven email marketing , dynamic personalization, and mobile-first design, businesses must continuously refine their email strategies to remain relevant. A strong eCommerce email design improves deliverability , enhances readability, and increases conversion rates. However, simply sending emails is not enough.

eCommerce 237

eCommerce Mobile Marketing Improvements 237

Retail TouchPoints

NOVEMBER 19, 2024

Additionally, the platform has improved its DoubleDash offering; since its introduction in 2021, shoppers have been able to add items from an additional store after checking out without incurring an additional delivery fee. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services 276

Merchant Services Gifts Payment Services Electronics 276

Retail TouchPoints

SEPTEMBER 15, 2023

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will allow users to manage coupons and more easily locate products with improved search functionality. Family Dollar worked with digital consultancy Publicis Sapient to lead the mobile introduction.

Mobile 264

Mobile eCommerce Improvements Management 264

Retail TouchPoints

OCTOBER 11, 2024

Available via a new mobile app, Save A Lot Rewards offers shoppers points called “dots” that can be redeemed for rewards and free products. Grocery chain Save A Lot has debuted its first-ever loyalty program — Save A Lot Rewards. The rewards app is only Save A Lot’s most recent enhancement.

Mobile 264

Mobile Operations Technology Improvements 264

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. A Normalization of Mobile-IoT Connected Experiences.

Mobile 312

Mobile Vend Customer Experience Technology 312

Retail TouchPoints

MAY 16, 2024

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience.

Mobile 262

Mobile Consumer Electronics Electronics Payment Services 262

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. of ecommerce sales in 2024.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

NOVEMBER 5, 2024

Other moves Ikea UK has made to improve its accessibility and flexibility include the launch of more than 100 mobile pickup points at Tesco stores across the country, with 100 more planned, and plans to open two new City Stores on Oxford Street and in Brighton.

Mobile 279

Mobile Improvements Management Other 279

Retail TouchPoints

JANUARY 15, 2024

Office Depot ’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software and mobile computing solutions. Since deployment, the solutions have become central to store operations.

Technology 264

Technology Improvements Omnichannel Mobile 264

Retail TouchPoints

AUGUST 16, 2023

7-Eleven has upgraded its mobile app with simplified login and registration, a centralized deals and rewards area for 7Rewards loyalty members and improved in-app shopping and delivery experiences via 7NOW Delivery.

Mobile 242

Mobile Apparel Improvements Customer Experience 242

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s report also found that 42% of shoppers experience significantly improved in-store shopping journeys when using QR codes. Three standout examples demonstrate the versatility and potential of this technology: Ikea tackles the challenge of checking out large furniture items with a QR-based mobile checkout option.

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Improve customer service.

Improvements 290

Improvements Management Customer Banking 290

Retail TouchPoints

DECEMBER 26, 2024

As grocers explore their relationship with customers and pursue avenues for improvement, theyll find that technology presents countless solutions for enhancing engagement and boosting store loyalty. With handheld devices (or even their mobile phones), customers can now scan their items as they place them into the shopping cart.

Technology 251

Technology Games Customer Experience POS 251

Retail TouchPoints

NOVEMBER 17, 2023

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

Improvements 259

Improvements Fulfillment Operations Presentation 259

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Optimizing customer loyalty is essential for improving the lifetime value of current customers.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JANUARY 8, 2025

” Ulta Beauty joins more than 1,500 retailer banners available on the Instacart App, ranging from grocers such as Albertsons to home improvement chains like The Home Depot and multi-category retailers like Kohls. ”

eCommerce 298

eCommerce Improvements Customer Retail 298

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

AUGUST 1, 2023

This becomes particularly powerful when displays are integrated with the consumer’s mobile device via geofencing, which can enable retailers to tailor messaging and promotions displayed on screens to specific customer segments based on factors such as their location, purchase history or preferences. .”

Improvements 246

Improvements Management Information Download 246

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Omnichannel Presence : Creating a seamless shopping experience across all channels, whether in-store, online, or via mobile apps, ensuring customers engage with the brand effortlessly. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

NOVEMBER 13, 2024

In this article, we’ll explore the role communication plays in improving retail security operations, some challenges retailers face and strategies you can use to overcome them. Improved response times: Reporting criminal or other behavior as it happens allows security personnel to react in real time to catch a suspect and stop property theft.

Operations 147

Operations Retail Improvements Document 147

Kissmetrics

JULY 17, 2021

Mobile-friendliness: Google uses the mobile version of your website for ranking and indexing, which means “mobile-friendliness” is a ranking factor. In response, marketers leveled up by including more keyword variations and relevant search phrases to improve their chances of meeting readers’ expectations.

SEO 358

SEO Mobile Improvements Information 358

FastSpring

NOVEMBER 13, 2024

Effective ways to market web shops outside of games to avoid violating anti-steering rules in mobile marketplaces. A global payments & compliance orchestration platform that will allow your players to transact in the currencies and local payment methods that work best for them.

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Kissmetrics

MAY 27, 2021

If you can get your client’s website to the top of user search, you’ll have a much easier time improving their ROI. This post dives deep into technical SEO and how you can use it to increase organic traffic , show up in search, and improve your overall site experience. Of course, mastering SEO is no easy task. What Is Technical SEO?

SEO 363

SEO Social Media Mobile Improvements 363

Retail TouchPoints

MARCH 27, 2025

Optimizing Reach and Influence Across Channels Social+ combines Best Buys proprietary customer insights with Metas Advantage+ shopping campaigns to drive revenue and optimization across the retailers ecommerce site, mobile app and stores.

Electronics 147

Electronics Mobile Channel Operations 147

Groove

NOVEMBER 2, 2021

However, we eventually identified that larger strategic UX and UI improvements could lead to measurable performance increases. This trend held true on mobile devices, with users slightly more willing to take at least one swipe down the page. Our Challenge.

Fashion 346

Fashion Mobile BigCommerce Recommendation 346

Kissmetrics

JUNE 25, 2021

seconds to load on mobile. No matter how well your site is doing, there’s a good chance you have serious room for improvement. There’s almost always have room for improvement. Next, we want to test our mobile site separately. Here’s what my data looks like: My load time on mobile is four seconds.

Mobile 363

Mobile Article Recommendation Travel 363

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Loyalty Programs That Reward and Engage Loyalty programs are one of the most effective tools for improving customer retention. Offering expedited delivery options, such as next-day or same-day shipping, can significantly improve the customer experience, especially for those who need their purchases urgently.

Customer Retention 111

Customer Retention Customer Social Media Retail 111

Retail TouchPoints

NOVEMBER 7, 2024

The tags are designed to improve found rates, efficiency and order accuracy, and they provide retailers with the opportunity to integrate their functionality with other Instacart Connected Store technologies.

Fulfillment 278

Fulfillment eCommerce Electronics Recommendation 278