Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

Payment Services 298

Payment Services Customer Customer Retention Retail 298

Groove

OCTOBER 30, 2024

Business-to-business electronic commerce—or B2B eCommerce—refers to digital transactions of goods and services between two companies. The B2B eCommerce model has many components, including bulk orders, negotiated pricing, and complex approval processes. While B2B eCommerce involves commercial exchanges, B2C consists of retail sales.

B2B 287

B2B Payment Services eCommerce B2C 287

Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Technology 275

Technology Consumer Payment Services Retail 275

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services eCommerce Department Stores Shipping Costs 147

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

MARCH 27, 2023

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

Payments 264

Payments Payment Services Financial Services Consumer 264

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Key areas to review are: Authenticity of materials and components. Site security is also a concern.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

FastSpring

NOVEMBER 13, 2024

The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops. A global payments & compliance orchestration platform that will allow your players to transact in the currencies and local payment methods that work best for them.

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

FEBRUARY 16, 2024

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. This process helps businesses verify a customer’s identity before any confidential information is provided.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

NOVEMBER 19, 2024

The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months. per month, offering $0 delivery fees and lower service fees on eligible orders. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services 276

Merchant Services Gifts Payment Services Electronics 276

Retail TouchPoints

MARCH 22, 2022

Reach , a combined payments, tax and fraud platform designed to improve handling of cross-border commerce transactions, has received $30 million in its latest funding round. The Reach solution powers transactions in 120 local currencies and local processing in more than 40 markets.

Merchant Services 276

Merchant Services Payment Services Banking eCommerce 276

Retail TouchPoints

FEBRUARY 26, 2024

Improving the Data-Sharing Contract Between Businesses and Consumers From quick pop-up boxes to opt-in website cookies to multi-page privacy agreements, consumers are confused about what data companies collect and how they are using it. First, creating more clarity into how data is used and why it can improve transparency for customers.

Improvements 317

Improvements Payment Services Consumer Banking 317

Retail TouchPoints

APRIL 12, 2021

The specialty athletic retailer has partnered with FreedomPay to deploy its Next Level Commerce platform across its domestic store network, giving customers the option to pay via contactless payment methods and digital wallets including PayPal/Venmo.

Payment Services 299

Payment Services PayPal Customer Experience Operations 299

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Kissmetrics

SEPTEMBER 21, 2020

Although these can vary from time to time, examples of the incentives include: early access to new Google products free music trials discounted video services storage space partner perks digital newspaper subscriptions t-shirts and socks. The post How Google Local Guides Improve Visibility appeared first on Neil Patel.

Improvements 363

Improvements Payment Services SEO Information 363

Kissmetrics

MARCH 23, 2021

Over the last decade, service marketplaces have sprung up and distributed how we work and live. Food delivery service marketplaces are expected to reach $154.34 In this post, I’m breaking down everything you need to know about service marketplaces and how to launch one people will use. What Is a Service Marketplace?

Payment Services 308

Payment Services SEO eCommerce Shipping Costs 308

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

MARCH 8, 2024

The critical role payment and financial services play in the global economy means companies in this industry will be some of the first mandated to comply. And while the new additions to the standard signal a great step toward industrywide security improvements, the clock is ticking toward the final date to embrace these new rules.

Merchant Services 264

Merchant Services Payment Services Financial Services PayPal 264

Kissmetrics

DECEMBER 20, 2020

But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services. How to Choose the Best Webcasting Services For You. Most webcasting services will have limits on attendee lists. Look for a webcasting service that simplifies event management.

Payment Services 353

Payment Services Payments Webinar Presentation 353

lateshipment

FEBRUARY 28, 2025

It includes all essential information on how you operate and lays down protocols for situations such as returns, exchanges, shipping, etc. Building on the previous point, when your customer service staff has clear-cut rules to follow in varying situations, they are less likely to stutter, dwell, and waste time on customer inquiries.

Payment Services 130

Payment Services eCommerce eCommerce Platforms Shipping Costs 130

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

NOVEMBER 3, 2021

Optimizing Customer Journeys Contactless technologies such as RFID and other Internet of Things (IoT) applications can dramatically improve inventory accuracy, a key element of optimizing customer journeys: “Most retailers are losing as many as 8.2

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. It remains to be seen if a court-approved sales process will enable better results for the retailer.

Payment Services 278

Payment Services Operations Supplies Improvements 278

Retail TouchPoints

APRIL 3, 2025

When E-com Tech Results in Pain not Profits Gone are the founding days of eCommerce when a simple website with a payment gateway seemed to do the job. In fact, enterprises now use an average of 625 applications , with many overlapping in functionality or operating in isolation.

eCommerce 147

eCommerce Payment Services White Paper Subscription 147

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

Payment Services 110

Payment Services Retail Mobile POS 110

lateshipment

MARCH 25, 2025

Additionally, facilitate an easy comparison of your offerings with your competitors as well. and streamline your delivery processes to ensure the order reaches them as soon as possible. Acing these touchpoints to facilitate a seamless customer experience can seem like a behemoth task.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

FastSpring

NOVEMBER 27, 2024

A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Payment methods. Offering your checkout process in the local language of your customers builds trust and reduces friction. Focusing on these three key areas can help your SaaS business win more customers: Language.

Merchant Services 158

Merchant Services Payment Services Demo Mobile Payments 158

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

Payment Services 246

Payment Services Food and Beverages Customer Experience Technology 246

TalkingRetail

NOVEMBER 7, 2024

PayPoint and Northern Ireland electricity supplier Share Energy have announced a new partnership to provide pre-payment customers with payment solutions available immediately at PayPoint locations.

Payment Services 59

Payment Services Improvements Customer Retail 59

Kissmetrics

SEPTEMBER 6, 2021

Consumer marketplaces are essential to connecting businesses with consumers looking for services. Today, with 11 percent of all shopping is done online , it’s vital you know the digital platforms that will give your B2C niche service brand the reach it needs to flourish. That is where B2C niche marketplaces can help. Less Competition.

B2C 294

B2C Payment Services Payments Travel 294

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284