Retail TouchPoints

DECEMBER 26, 2024

As grocers explore their relationship with customers and pursue avenues for improvement, theyll find that technology presents countless solutions for enhancing engagement and boosting store loyalty. Over time, though, grocers should consider the ways their discrete improvements feed into a more holistic brand ecosystem.

Technology 251

Technology Customer Experience Games POS 251

Retail TouchPoints

NOVEMBER 27, 2024

And with AI making cybercriminals ever-more powerful and dangerous, retailers also need to fortify and improve their cybersecurity defenses with smarter, more proactive tech stacks. Consider Upgrading Your Defensive Perimeter The unfortunate reality is that retailers are ripe targets for hackers.

Retail 290

Retail Technology Supplies Management 290

Retail TouchPoints

DECEMBER 18, 2024

However, this infrastructure needs to be constantly maintained and improved. Invest in tax automation: Implementing tax automation can simplify compliance for retailers navigating the challenges of sales tax RDFs, point-of-sale fees and everything else.

Retail 278

Retail Clothing eCommerce Social Media 278

Retail TouchPoints

JULY 24, 2020

As more retail companies are focused on improving sustainability and transparency, the consistent identification of raw materials is an important step toward achieving those goals. It also enables optimized cube utilization for each package, which helps improve trailer capacity, reduces fuel costs and shrinks the shipment’s carbon footprint.

Supplies 244

Supplies Improvements Shipping Costs Apparel 244

Retail TouchPoints

DECEMBER 11, 2024

The primary advantages of ESLs tend to be for the grocers, but with new tech advancements some retailers are using them to improve the customer experience as well, helping smart cart users (and online order pickers) locate products and promotions. But that doesnt mean our job is done.

Retail 284

Retail Electronics POS Other 284

Retail TouchPoints

AUGUST 30, 2023

Optimizing customer loyalty is essential for improving the lifetime value of current customers. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations. To thrive, communication and engagement tailored to each customer is critical.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JUNE 29, 2022

Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide. The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries.

Point of Sale 260

Point of Sale Apparel Clothing Fashion 260

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s report also found that 42% of shoppers experience significantly improved in-store shopping journeys when using QR codes. These insights demonstrate that QR codes are not just streamlining transactions but are actively shaping consumer behaviors and expectations.

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

MAY 31, 2023

Why Digital Signage is the Wave of the Future in Retail When digital signage is referenced, especially in retail, it’s often associated with digital screens flipping through deals, specials or other offers near the point of sale. Although those are important elements, digital signage can go well beyond that kind of limited use case.

Improvements 278

Improvements Retail Technology Events 278

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. trillion in 2022.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Old registers make people think you’re old-fashioned, so we have to stay up to date with that or they’ll forget you.”

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. This has helped us reach the customer faster; in fact, we improved delivery time by half a day in Q4 2023.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . People organizations have always found that helping people improve their education through programs increases engagement.

Supplies 311

Supplies Retail Fulfillment Point of Sale 311

Retail TouchPoints

MARCH 11, 2021

With 80% of shoppers expecting to increase their use of BOPIS and curbside pickup over the next six months, it’s critical that retailers identify and address the inefficiencies in order to improve profitability. 85% of surveyed retailers ranked inventory accuracy as a top priority to improve BOPIS and curbside pickup options.

Fulfillment 321

Fulfillment Order Fulfillment Shipping Costs Social Media 321

Retail TouchPoints

SEPTEMBER 4, 2024

This includes components like in-store mobile devices, chatbots or virtual assistants on their website, point of sale (POS) and enterprise resource planning (ERP) systems and more. Embracing digital concepts like testing, incremental improvements, failing fast and measuring everything in the moment are key pillars for success.

Omnichannel 298

Omnichannel Retail Point of Sale Technology 298

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Delivery and stocking experiences: 5G can support massive IoT connectivity, which can be used to improve product tracking capabilities. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

SEPTEMBER 7, 2023

Aēsop operates approximately 400 points of sale across the Americas, Europe, Australia, New Zealand and Asia, with a recent advance into China, where the brand opened its first store in 2022. We will also be able to concentrate on continuing to improve The Body Shop’s business and refocusing Avon International’s footprint.”

Point of Sale 264

Point of Sale Operations Improvements Other 264

Groove

OCTOBER 6, 2020

Perform Group wanted to improve their customers’ online shopping experience. We created a custom eCommerce integration which requires orders to be placed through BigCommerce, making BigCommerce the central point of sale. To do so, they first needed to decrease page load speeds and update their user interface. The Solution.

BigCommerce 363

BigCommerce Operations Magento B2B 363

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Improved Data Accuracy and Consistency One of the most significant advantages of having a centralized database is the accuracy and consistency of data.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

SEPTEMBER 11, 2023

The goal is to improve engagement, customer loyalty and the bottom line. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

MAY 27, 2022

Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers. Because the training game was available on associates’ mobile devices, they could play frequently, trying out multiple scenarios as they sought to improve their scores.

Electronics 289

Electronics Consumer Electronics Games Point of Sale 289

Retail TouchPoints

JULY 27, 2020

Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. What did originate with it was the urgency to realize the improvements. Smooth Operators Appeal Online And Off. Cybersecurity Finds Its Cheat Code.

Payment Services 243

Payment Services eCommerce Small Business Retail Retail 243

Ecommerce Platforms

APRIL 20, 2022

The company is best-known for supporting mobile point of sale solutions, and can offer a wide range of high-quality hardware to help you thrive offline. However, there are no industry-specific point of sale apps with Shopify, while Square has dedicated tools for service companies and restaurants. Further reading ??.

POS 211

POS Shopify Payment Services Merchant Services 211

Wiser

NOVEMBER 11, 2024

Use Case: Improved Promotion Tracking Take the case of one national greeting card and paper brand that partnered with Wiser to improve their in-store display execution. This mystery shopper initiative led to a dramatic improvement in compliance, from around 30% to over 80%. This example is far from unique.

Point of Sale 78

Point of Sale Improvements Technology Information 78

Retail TouchPoints

MARCH 14, 2023

Advertisers will be able to take advantage of improved targeting and measurement capabilities, and Criteo also will support AMG sales efforts to brands and agencies in key markets. The initial deployment will take place across the UK, U.S., France and Germany before expanding to all global territories where ASOS operates.

Social Media 275

Social Media Fashion Retail Point of Sale 275

Ecommerce Platforms

OCTOBER 20, 2021

Whether you are a large or small business you require a POS (point-of-sale) system to help you in processing orders and managing your brand. And reinvent the way certain businesses use a point-of-sale system. The display system allows you to track a customer's orders and improve restaurant operations.

POS 210

POS Payment Services Point of Sale Payments 210

Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits. Rather than a one-size-fits-all approach, merchants must provide their customers with choices.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

NOVEMBER 23, 2023

More importantly perhaps is the variety of data that can now be integrated into planning models for improved accuracy. In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale.

Technology 271

Technology Omnichannel Retail Point of Sale 271

Ecommerce Platforms

JULY 9, 2022

This solution comes with a host of features to help you strengthen your relationships with customers, and improve your sales. The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Go to the top.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Operations Improvements Customer 288

Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time.

Shopping Carts 295

Shopping Carts Payment Services Improvements Marketing 295

Retail TouchPoints

SEPTEMBER 3, 2020

Key features include: A modular design to provide flexibility and customization options retailers’ unique store environment; Self-learning and correction capabilities that interpret common shopper behaviors to support better experiences; Multi-attribute item security that aims to balance performance and security by configuring the level of risk that (..)

Mobile 299

Mobile Operations Improvements Management 299

Retail TouchPoints

JULY 3, 2023

The cloud brings all solutions, spreadsheets, vendors and technical capabilities into a central location to improve control and flexibility. Cloud architecture is built to support functions like mobile customer loyalty programs, inventory management tools, personalization capabilities and even point-of-sale.

Consumer 275

Consumer Omnichannel Retail Technology 275

Groove

APRIL 19, 2024

BigCommerce has a larger scope of built-in marketing and SEO functionalities, which allow you to create targeted marketing campaigns and improve organic search ranking. More channels to sell: BigCommerce integrates seamlessly with various sales channels , including marketplaces, social media platforms, and point-of-sale systems.

BigCommerce 333

BigCommerce Shopify Payment Services SEO 333

Retail TouchPoints

SEPTEMBER 25, 2024

In fact, sometimes small but spot-on improvements are what reach customers best. for Communisis Vox , a global leader in point-of-sale marketing activation. The good news is retailers have discovered that one of the best ways to reach consumers is via something that rises above marketing clutter — personal experiences.

Consumer 263

Consumer Vend Point of Sale Download 263

iVend

FEBRUARY 9, 2025

Heres some of the things to look for in a point of sale platform for your electronics retail business. If a customer starts browsing online, you can seamlessly continue the sales journey with them in-store. Upsell capability in electronics retail, upsell is the key to increased revenue and improved productivity.

Electronics 52

Electronics Payment Services Point of Sale Retail 52

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299