Retail TouchPoints

DECEMBER 2, 2024

Online Shopping Continues its Shift Toward Mobile Consumers also continued to shift their online shopping to mobile devices, a trend that has been steadily growing for the past several years. For an industry that is often concerned with margins, especially ahead of rising costs in 2025, this percent increase is a game-changer.”

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279

Groove

DECEMBER 11, 2024

Just make sure they are mobile-friendly and non-intrusive to stay on Googles good side. Emerging Trends in Email List Building Email marketing may be the oldest form of digital marketing still relevant today, but numerous emerging trends are nonetheless changing the face of the industry.

eCommerce 317

eCommerce Social Media White Paper Seminar 317

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

DECEMBER 5, 2024

For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. Ability to sell even when offline Want to REALLY stress out your employees and frustrate your customers? And a POS system that reflects the modern demands of the job.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

AUGUST 22, 2024

These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. The mobile phone space also felt this shift to more intentional purchasing decisions — in 2022, sales of mobile phones in the secondary market totaled $35.9

Mobile 264

Mobile Consumer Goods Consumer Electronics 264

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. On the B2B side, industrial IoT (IIoT) equipment costs are expected to drop.

Mobile 312

Mobile Vend Customer Experience Technology 312

Retail TouchPoints

JANUARY 15, 2025

Introducing Tap on Mobile Devices A new way European merchants are enhancing resilience is by adding a secure Tap on Mobile SoftPOS payment app to tablets and smartphones already deployed in-store. He is an experienced payments leader who has spent over 14 years within the payment industry in client focused roles.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

AUGUST 2, 2022

The new relationship is part of the retailer’s digital transformation, aimed at turning the 70-year-old company into a “modern mobile retailer.” The new Yelloh delivery trucks will keep the company’s signature yellow but feature an updated name and branding.

Mobile 289

Mobile Retail Customer Experience Improvements 289

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

JULY 16, 2024

Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. Regular Updates and Consistent Product Development Retail industry standards develop rapidly.

Retail 260

Retail Operations Document Management 260

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

AUGUST 1, 2022

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. Ecommerce websites are among the hardest hit, making up 79% of all cases, surpassing all other industries. No ecommerce company, no matter the size, is immune.

Retail 297

Retail Multichannel eCommerce Webinar 297

Retail TouchPoints

AUGUST 10, 2023

Insider Intelligence predicts that mobile commerce sales will account for 43.4% Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. of total U.S. retail ecommerce sales — and 6.5% of all U.S.

Mobile 246

Mobile Retail Consumer Customer Experience 246

Retail TouchPoints

MARCH 14, 2025

To engage the next generation of leaders, we prioritize top-tier programs that reflect our core values of creativity, innovation and excellence , while showcasing the diverse career paths available within the luxury industry. and a demonstrated passion for the luxury industry. This year the coveted roles are open to U.S.

Arts 213

Arts Social Media Supplies Customer Experience 213

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

NOVEMBER 26, 2024

Nearly a quarter (24%) of consumers say that a consistent digital experience across a brand’s website, mobile app, etc. Consumers purchase from a variety of channels and while email remains a primary channel for driving consumer purchases, SMS, social media platforms and mobile apps also drive substantial numbers of sales, too.

Consumer 290

Consumer Channel Social Media Mobile 290

Forrester eCommerce

MARCH 28, 2024

Last week, SITA, the multinational IT company supporting the air travel industry, announced it would be the lead investor in the Series A funding in Indicio, a decentralized digital identity solution provider.

Travel 221

Travel Mobile Management 221

BigCommerce

JUNE 16, 2022

Needless to say, ecommerce is an industry of endless change. With COVID-19 accelerating pre-pandemic trends such as mobile commerce and…

eCommerce 419

eCommerce Mobile BigCommerce 419

Retail TouchPoints

DECEMBER 17, 2024

If AI agents take off in the way that many industry insiders and analysts predict they will, it could lead to seismic changes in the way people shop. This is more than just some gimmicky new tech. OpenAI CEO Sam Altman called AI agents the next giant breakthrough in a recent Reddit ask-me-anything session.

Merchant Services 289

Merchant Services Consumer Social Media Retail 289

FastSpring

OCTOBER 30, 2024

FastSpring was recently the leading sponsor at Pocket Gamer Connects Helsinki, one of the premier events in the global gaming industry! Panel discussion with four industry experts: “Is Using a Web Shop or Third-Party Payment Solution Worth It?” To learn more about how FastSpring supports game developers, visit fastspring.gg/.

Games 103

Games Payments Payment Services Mobile 103

365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. This article explores the latest trends and strategies that make email marketing an essential tool for the retail industry in 2025.

Marketing 52

Marketing Retail Mobile Recommendation 52

Retail TouchPoints

DECEMBER 17, 2024

Our customers look to Davids for all things wedding and planning, and Pearl Media Network will now allow advertisers to authentically capture our audiences, tapping into consumers during the household formation a true first for the industry, said Elina Vilk, Chief Business Officer at Davids Bridal in a statement.

Social Media 246

Social Media Gifts Consumer Retail 246

FastSpring

NOVEMBER 13, 2024

The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops. Effective ways to market web shops outside of games to avoid violating anti-steering rules in mobile marketplaces. A fast, scaleable, and secure player-experience optimized web shop.

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Retail TouchPoints

FEBRUARY 23, 2022

Industry leaders such as Starbucks and Burger King are already embracing crypto payments. Although there’s currently no seamless solution to address the growing need for modern crypto-based payments, that is the future industry experts are aiming for. Consider accepting a third-party provider. Get ready for a technology retouch.

Payment Services 360

Payment Services Cryptocurrencies Social Media Telecommunications 360

Retail TouchPoints

FEBRUARY 15, 2022

Even for an industry that has been characterized by change over the past two years, it feels like grocery — and especially digital grocery — is poised to experience upheaval in the coming 12 months. Trade spend is a quarter-trillion dollar industry and critical to profitability in grocery. Spencer Price is Co-founder and CEO of Halla.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

Kissmetrics

JUNE 25, 2021

That connection is backed up and supported by Google’s new PageSpeed industry benchmarks. seconds to load on mobile. Next, we want to test our mobile site separately. You can use the mobile site tester on the PageSpeed Insights tool, but Google released an updated, more accurate version of this. That’s amazing.

Mobile 363

Mobile Article Recommendation Travel 363

Retail TouchPoints

MARCH 27, 2025

Optimizing Reach and Influence Across Channels Social+ combines Best Buys proprietary customer insights with Metas Advantage+ shopping campaigns to drive revenue and optimization across the retailers ecommerce site, mobile app and stores. Were excited to launch this in collaboration with Meta.

Electronics 147

Electronics Mobile Channel Operations 147

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. As the industry evolves, it will be crucial for stakeholders to remain adaptable, leveraging data and partnerships to meet the changing needs of consumers in a digital-first economy.

Customer Retention 278

Customer Retention Payment Services Gifts Marketing 278

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. This can be easily integrated through a custom mobile app, keeping their fraud costs low and maximizing approvals of legitimate transactions.

Gifts 328

Gifts Merchant Services eCommerce Payments 328

Retail TouchPoints

JANUARY 14, 2025

I think each of us in the retail industry have to be able to articulate the combination of product, of experience, of what we know about our customers and what matters to them. If that’s the backdrop, then we’re competing for talent against every industry, not just each other.

Consumer 287

Consumer Consumer Electronics Electronics Technology 287

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. of ecommerce sales in 2024.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

MAY 27, 2024

Make sure your mobile customer experience is optimized. With 64% of online shoppers completing at least half of their customer service on mobile devices, a mobile-first experience is mandated. She has been a frequent industry speaker and author of “It’s Just Shopping.”

Customer 285

Customer Live Chat Social Media eCommerce 285

Retail TouchPoints

JUNE 13, 2024

It’s also a further slap in the face for Amex, which is known across the industry for its high processing fees. “At PayPal acquired Venmo in 2013 and then was spun off from Ebay into its own company in 2015, so today’s announcement represents a real full-circle moment for the marketplace.

Merchant Services 280

Merchant Services Payment Services PayPal Mobile 280

Retail TouchPoints

JUNE 13, 2024

As of March 2024, the departure of what was once the largest online marketplace for alcohol in North America has created a significant void in the adult-beverage industry. Today’s alcohol cashback programs allow customers to instantly claim their rebates with minimal effort through a retailer’s mobile app.

Food and Beverages 269

Food and Beverages Marketing Mobile Customer Loyalty 269

Retail TouchPoints

FEBRUARY 27, 2024

Wawa has launched Goose Media Network, the c-store chain’s retail media network (RMN), to give brands the opportunity to reach Wawa customers online as well as via the mobile app and videos played at the gas pump. In the c-store vertical, industry giant 7-Eleven launched its Gulp Media Network in October 2022.

Retail 275

Retail Mobile Customer Management 275

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 278

POS Payment Services Retail Mobile 278