Retail TouchPoints

MARCH 27, 2025

Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. The virtual agent can handle this complex, multi-layered request effortlessly, just like a human sales associate would. They will become as essential as a website or mobile app. No problem.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

BigCommerce

FEBRUARY 7, 2018

Are your designs Mobile Responsive? Do you offer Mobile Optimized Checkout out-of-the-box? How much of the store administration can be done from a mobile device? Is mobile optimized, single-page checkout supported? Can users pay in browser and on mobile with Apple Pay? Are Email Templates mobile responsive?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

JUNE 25, 2024

By leveraging advanced encryption technologies and multi-factor authentication protocols, digital gift cards can provide a robust barrier against fraudulent activities. Likewise for the consumer, digital gift cards can be stored in their email or mobile device wallet, offering flexibility, convenience and mitigating potential loss or theft.

Gifts 277

Gifts Magazine Payments Retail 277

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. And once your store is live, our industry-leading eCommerce marketing solutions can help you attract as many new customers as possible.

BigCommerce 277

BigCommerce Magento Multi-channel Shopify 277

BigCommerce

JUNE 21, 2018

And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Want more insights like this?

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

Games 310

Games Social Media Multi-channel Consumer 310

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. Furthermore, they know how to use it to predict your audience’s buying behavior based on similar industries and past clients. Strong mobile optimization capabilities. Mobile devices account for over half (53%) of clicks on search ads.

PPC 279

PPC Multi-channel Social Media B2C 279

Kissmetrics

OCTOBER 9, 2020

From small customer support teams to IT services and mobile field support, this guide covers it all. Furthermore, some software includes ticketing features for a wide variety of support channels, including email, live chat, social media, instant messaging, SMS, and more. Support channels.

Multi-channel 263

Multi-channel Live Chat Social Media Mobile 263

ROI Revolution

SEPTEMBER 19, 2023

Embracing a multi-channel programmatic marketing strategy is no longer an option. 75% of shoppers use multiple channels before making a purchase. To engage your audience, you need to diversify your marketing efforts and utilize emerging channels. It’s time to embrace a multi-channel approach.

Multi-channel 78

Multi-channel Channel Marketing Games 78

Kissmetrics

DECEMBER 9, 2020

The Top Five Options for the Best Inventory Management Software: Cin7 — Best for Enterprise Resource Planning QuickBooks Commerce — Best for Wholesale Business Upserve — Best for Restaurants Zoho Inventory — Best for Multi-Channel Retailers Ordoro — Best for eCommerce Websites. Possible Integrations.

Management 233

Management Payment Services Shipping Costs Multi-channel 233

Optimizely

AUGUST 15, 2018

He’s keeping an eye on everything from augmented reality to China’s mobile-first ecomm infrastructure, and has an opinion on it all. In the recent Mary Meeker internet trends report, she had a graph of all these companies scaling to over $100 million through the use of social media and other channels. One is crossing the mobile divide.

eCommerce 305

eCommerce Marketing Mobile Shopify 305

BigCommerce

JULY 25, 2017

Use video: Proof of concept is important in golf, and plenty of other industries. The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Shopping apps are still relevant: Atlanta Light Bulbs worked with a BigCommerce partner, AppMixture , to build out a mobile app for their B2B buyers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

APRIL 24, 2018

The only real alternatives to using an ecommerce platform are: Building one from scratch, which is out of the question for most businesses — and only justifiable for multimillion (or multi billion) dollar companies. Mobile optimized site, checkout and full experience (out of the box) and fully customizable. Don’t miss a post.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Mobility is essential for assisted selling success. Everyone is happy when assisted selling is made simple with mPOS.

Technology 278

Technology Payment Services Retail POS 278

Kissmetrics

NOVEMBER 25, 2020

This used to be a 7-pack, but it was truncated to be a better fit for mobile searches. Make Phone Numbers Clickable on Mobile Devices. Some 30% of mobile searches are location-related. So it’s vital that your site is optimized for mobile devices. Aim to become a trusted source in your industry. Build Links.

SEO 356

SEO Definition Blog Social Media 356

Retail TouchPoints

JULY 28, 2020

That could simply mean that a customer looks at jeans, either physically or digitally, then clicks an option on her personal mobile device, and a salesperson brings out a clean and sanitized pair in her size. Mobile Device As Brand Talisman. That’s right, their mobile devices. This cannot change in the face of the pandemic.

Retail 256

Retail Mobile Multi-channel Technology 256

Kissmetrics

JULY 2, 2019

Such as knowing what percentage of traffic your competitors are getting from each channel. What’s your bounce rate, average session duration, or even pageviews per channel? Within Google Analytics navigation, click on “Audiences” then “Benchmarking” then “Channels”. From desktop devices to tablets to even mobile phones.

Blog 276

Blog Multi-channel Channel Mobile 276

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

Retail TouchPoints

SEPTEMBER 25, 2023

Off-Site Media: An Unassuming Path to Wallet Share Offsite media – such as other digital channels like TV, social and out-of-home – drives engagement at a time when consumers might not be shopping. And in the multi-device, multitasking world we live in, offsite media can drive brand recognition and engagement.

Retail 328

Retail Multi-channel Technology Article 328

Kissmetrics

MARCH 2, 2021

What About CAC Per Marketing Channel? Knowing the CAC for each of your marketing channels is what most marketers want to know. If you know which channels have the lowest CAC, you know where to double down on your marketing spend. The only issue is that it can be difficult to know what channel is responsible for which customers.

Customer 350

Customer eCommerce Multi-channel Channel 350

BigCommerce

JANUARY 23, 2018

The rules to success for nearly all industries in today’s economy are fleeting, at best. It is pay-to-play in so many channels: Adwords. And, each of these channels are getting more and more saturated everyday. Upward mobility requires change. Take mobile commerce, for example. It’s not an unfounded fear.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

NOVEMBER 19, 2021

With a crowded market of both physical and online retailers, many brick-and-mortar retailers have confirmed their plans to close, but that’s the natural order of the industry. In order to do so, they’ll need to combine all of their data — across all possible channels — to gain a complete view of customer buying habits and preferences.

Retail 305

Retail Multi-channel Supplies Department Stores 305

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 278

Customer Multi-channel Channel Customer Experience 278

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Kissmetrics

SEPTEMBER 8, 2020

Statista says 52 percent of global internet traffic is mobile. A third of all mobile searches on Google are local. Microsoft says the same thing — 53 percent of mobile searches on Bing have local intent. . Then we see data showing that local searches are growing 50 percent faster than mobile search.

SEO 271

SEO Multi-channel Mobile Information 271

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. Most impressive, though, is that app conversion rates are 5X higher than among the brand’s mobile web users. “

Customer 273

Customer POS Download Payment Services 273

Ecommerce Platforms

NOVEMBER 18, 2021

You also have the option of choosing a sales channel for an automated catalog connection. Sales channels on those platforms can be connected for automated catalog addition. There is a multilingual and multi-currency option for stores with global audiences. Multi-currency and multilingual management.

Shipping Costs 187

Shipping Costs Fashion Payment Services Multi-channel 187

RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 


Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Kissmetrics

NOVEMBER 29, 2020

Call center software should be able to accommodate every channel you currently use or plan to use in the future. Ensure that whatever product you choose will let customers interact seamlessly with agents across all supported company channels. Mobile device routing : Allows calls to be routed to mobile devices.

Payment Services 311

Payment Services Omnichannel Multi-channel Channel 311

Kissmetrics

FEBRUARY 24, 2018

The average mobile-viewing session on YouTube lasts more than 40 minutes. If you don’t embrace video marketing, you’re missing out on establishing yourself as a leader and authority on your service or industry. The virality of Dollar Shave Club’s video took the startup to a multi-million dollar company. 85% of the U.S.

Marketing 246

Marketing Social Media Multi-channel Channel 246

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. We now have live inventory syncing between all of our sales channel to our warehouse. To get more specific: Our mobile revenue went up 120%, desktop went up 22% and tablet went up 77%. Your main site selling multi-millions in product? 2x Demos Per Week.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Retail TouchPoints

JULY 27, 2022

Spoiled for choice, customers are so used to consuming content and making purchases across different channels that legacy retailers are struggling to define agile and modern digital strategies to bring added value and build brand loyalty. Shoppers are used to the comfort and convenience of buying from anywhere, at any time, on any device.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Ecommerce Platforms

OCTOBER 20, 2021

However, you must pick the right POS system, especially if you're in the quick-service industry. This is because as the quick-service concept grows, the way businesses in the industry generate revenue has evolved and without an adequate POS system it's barely impossible to stay afloat. So you don't get them out of the box.

POS 210

POS Payment Services Point of Sale Payments 210

BigCommerce

OCTOBER 10, 2017

It isn’t something you can do if you only have a website – not a webstore (Looking at you B2B industry…) : Again, yes, you can send out emails, but you don’t have a call to action that increases sales or revenue. We know that: 75% of people will bounce if a site isn’t optimized for mobile, and. How do you know? It’s the data.

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407