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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 250
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In Their Own Words: How Retailers Are Coping With COVID-19

Retail TouchPoints

During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

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Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017

BigCommerce

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert.

eCommerce 420
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Which eCommerce platform is good for small business in 2021

Ecommerce Guru

A highly competitive space is the online retail industry, including the e-commerce sites that fuel them. There are over 370 eCommerce sites for businesses open, according to G2. You may be thinking, is e-commerce suitable for small businesses? Small e-commerce businesses do not […].

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From Startup to Enterprise: What CX Looks Like at Different Business Stages

Retail TouchPoints

Small Businesses For small businesses, high-touch support and local community engagement are key differentiators. Small businesses can stand out by focusing on individual customer needs — such as personalized product recommendations, flexible payment options and customized communication preferences.

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The History of eCommerce with Rob Snell of GunDogSupply.com

Groove

His pivotal moment came from the transition to online sales in 1998, marking a significant turning point for the business. The discussion also dives into Rob's contribution to the eCommerce industry through his book, "Starting a Yahoo Store for Dummies," which has equipped a generation of entrepreneurs with the tools to succeed online.

eCommerce 195
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Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

Retail TouchPoints

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. Inflation was a major factor in slower growth despite heavy discounting by retailers. but at its lowest rate in years: up 3.5%