Forrester eCommerce

SEPTEMBER 28, 2018

Lifestyle-app Alipay, the digital wallet and payments solution operated by Ant Financial, now has 700 […]. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.

Banking 418

Banking Payment Services Mobile Operations 418

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Technology 275

Technology Consumer Payment Services Retail 275

Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Cryptocurrencies Social Media Telecommunications 360

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Kissmetrics

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 356

Payment Services Small Business Retail Payments Management 356

Retail TouchPoints

MARCH 27, 2023

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

Payments 264

Payments Payment Services Financial Services Consumer 264

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

FastSpring

NOVEMBER 13, 2024

The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops. A global payments & compliance orchestration platform that will allow your players to transact in the currencies and local payment methods that work best for them.

Merchant Services 157

Merchant Services Payments Games Payment Services 157

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

MARCH 6, 2025

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive information, making payments for fake products or downloading malicious content. They can also impersonate company executives internally, tricking employees into authorizing payment on fraudulent invoices.

Payment Services 232

Payment Services Social Media Download Information 232

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Once the order is approved, they call customer service to request a change to the delivery address so they can receive the stolen goods.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Payments ACH 275

Forrester eCommerce

NOVEMBER 10, 2021

Explore what's ahead for the payments industry. Blockbuster IPOs will light up the headlines in the coming year, while digital wallets and QR codes trigger a “back to the future” moment for consumers.

Payment Services 366

Payment Services Consumer Financial Services Customer 366

Retail TouchPoints

OCTOBER 13, 2022

They’re changing the concept of engagement with luxury brands, expecting them to set up co-creation environments, seamlessly interact with digital content and operate at their highest standard, all while remaining authentic and becoming more sustainable. “To Set up store processes at the service of the customer.

Payment Services 278

Payment Services Fashion Travel Information 278

BigCommerce

MARCH 24, 2022

In the year 2022, if you’re in the business of, well, business, setting up an ecommerce platform on your website…

Payment Services 318

Payment Services Payments eCommerce Platforms eCommerce 318

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

Subscription 298

Subscription Payment Services Payments Automotive 298

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff! Keep the stores tidy.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. Deploy AI and automation security tools.

Retail 277

Retail Payment Services Consumer Management 277

Forrester eCommerce

NOVEMBER 1, 2023

Read our predictions for the payments industry. The players who make a difference will realize it's not what you do, but how you do it.

Payment Services 368

Payment Services Financial Services Customer 368

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. Each payment gateway has its own series of benefits and challenges associated with the service. Before diving into the five payment gateways on this list, let's briefly discuss what a payment gateway is.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

Retail TouchPoints

JANUARY 6, 2025

The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty. While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers.

Retail 278

Retail Supplies Apparel Customer Loyalty 278

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Mobile Payments Technology Mobile 264

Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., FARFETCH customers can scan a QR code to access their cryptocurrency wallets and use more than 60 popular forms of crypto payments.

Payment Services 305

Payment Services Cryptocurrencies Other POS 305

Kissmetrics

MARCH 23, 2021

Over the last decade, service marketplaces have sprung up and distributed how we work and live. Food delivery service marketplaces are expected to reach $154.34 In this post, I’m breaking down everything you need to know about service marketplaces and how to launch one people will use. What Is a Service Marketplace?

Payment Services 308

Payment Services SEO eCommerce Shipping Costs 308

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Kissmetrics

DECEMBER 20, 2020

But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services. How to Choose the Best Webcasting Services For You. Most webcasting services will have limits on attendee lists. Look for a webcasting service that simplifies event management.

Payment Services 353

Payment Services Payments Webinar Presentation 353

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

MARCH 8, 2024

The critical role payment and financial services play in the global economy means companies in this industry will be some of the first mandated to comply. First Mover Advantage: Masters of Compliance Look Beyond Current Mandatory Standards PCI DSS v4.0 These include PCI’s Mobile Payment on COTS (MPoC, at 1A-1.2)

Merchant Services 264

Merchant Services Payment Services Financial Services PayPal 264

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

Merchant Services 280

Merchant Services Payment Services PayPal Mobile 280

Retail TouchPoints

MAY 16, 2024

Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. The retail healthcare industry is exploding. What’s fueling this growing phenomenon?

Payment Services 262

Payment Services Technology Payments Retail 262

Retail TouchPoints

JANUARY 2, 2025

20, 2024) It was another rocky year for retail industry mergers, with Walgreens paying out over $190 million over a previous failed merger and the fizzling out of the $24.6 Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

NOVEMBER 29, 2024

Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. She has a diverse background spanning marketing, partnerships and business development for both the tech and consumer industries. Cultivating KOCs (key opinion consumers, a.k.a.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Groove

AUGUST 21, 2022

The Challenge: Ballard Industrial is an online and in-person business that offers industrial supplies, services, and solutions both to businesses and directly to consumers. Having been in business for over 70 years, this client has a vast wealth of knowledge in their industry.

Merchant Services 309

Merchant Services Payments BigCommerce B2B 309

Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. The industry is worth $97 billion and is set to see some significant growth in the coming years. In a way, B2B payments are actually the original BNPL. Meeting B2B Business Needs.

B2B 305

B2B Payment Services B2C Financial Services 305

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. Embracing AI, enhancing data access and integrating technology across operations are pivotal.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340