Retail TouchPoints

DECEMBER 9, 2024

The advent calendar has long been a holiday staple, but in the last few years a new variation has soared in popularity luxury advent calendars, ranging in price from hundreds to thousands of dollars. Reader beware, googling this topic will take you down a very expensive rabbit hole, so hold onto your wallet.)

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping Costs 339

Shipping Costs Shipping Merchant Services Payment Services 339

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. These shifting expectations arent reserved for traditionally digital products or industries like retail. massive parts shortages and shipping blockades).

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Groove

OCTOBER 27, 2024

It’s crucial to choose an eCommerce platform that will support a variety of your business needs, including complex pricing options, customer account management, and bulk ordering. B2B cycles tend to be far longer than B2C due to higher price points and the need to appease multiple stakeholders.

B2B 329

B2B eCommerce B2C Shipping Costs 329

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

APRIL 3, 2025

Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise. We have a long history of supplying the elite off-price companies with great deals that make their customers keep coming back, he said.

Small Business Retail 147

Small Business Retail Shipping Costs Games Supplies 147

Retail TouchPoints

JULY 21, 2022

As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace. But while these approaches can help reduce the supply chain costs of stocking and shipping millions of single items, they also have many retailers questioning their roles.

Drop Ship 264

Drop Ship Shipping Costs Shipping Marketing 264

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — This is one situation you want to avoid at all costs. They need to keep track of what’s new, what’s unique to their location and what just went on sale. Associates have to be omnichannel fulfillment specialists.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

OCTOBER 11, 2024

The retail industry holds influence above many others. Likewise, the retail industry is in a unique place to transform with a mindfulness around privacy. Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

JANUARY 9, 2025

In fact, theres every sign that AI is becoming part of peoples workflows both inside and outside the retail industry, which will pave the way for even greater acceptance by both consumers and industry in 2025. Reflections on Tariffs and Trade Disruptions PAN: Since the results of the U.S. administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

JUNE 24, 2022

But the entire industry — from concept through to the consumer — must work together to improve the transparency of value chains around the world. In recent decades, fast fashion became incredibly popular due to its cost efficiency, both for manufacturers and consumers. Shifting Attitudes Across the Industry.

Fashion 336

Fashion Shipping Costs Supplies Apparel 336

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. Most industries now have return rates close to normal levels. Consolidating returns at a store location is less costly than paying to ship one item from a residence, and a larger volume of customers can be moved through quickly if they don’t have to exit their cars.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

JUNE 2, 2023

The confectionery industry continues to boom in the U.S. While the confectionery segment may be on the rise, so too are the industry’s mounting packaging waste issues. Plastic packaging continues to dominate the confectionery industry despite warnings that only 5% of U.S. billion on Easter candy alone. billion in 2022.

Shipping Costs 296

Shipping Costs Shipping Consumer Information 296

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

FEBRUARY 26, 2025

Website Security and Fraud Detection Fraud on your website can cost you far more than the cost of the fraudulent order. Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. Along with other types of friendly fraud, this common scam costs retailers $100 billion a year.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

NOVEMBER 6, 2024

They must decide whether to absorb the cost of the lost goods as a goodwill gesture or refuse compensation, which could lead to negative reviews and customer attrition. Our poll shows that over half of American shoppers would now prefer to use shipping to a local Access Point to avoid the risk of theft.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

lateshipment

MARCH 8, 2025

For instance, if a customer wants to make an expensive online purchase, a return policy that explicitly states, “Hassle-free returns within 30 days, no questions asked,” eases their concerns about spending a large sum of money on something they haven’t seen in person. Shipping costs: Who pays for return shipping?

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

BigCommerce

APRIL 26, 2018

We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Amazon Customer Base, Revenue & Shipping Data. More than 5 billion items shipped worldwide with Amazon Prime. Good terms are crucial with shipping companies.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. Cost remains shoppers’ top concern when buying online, which is no surprise given recent high inflation.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Customer Loyalty 276

Retail TouchPoints

JULY 5, 2022

Additionally, rising shipping costs , talent shortages and the ease with which consumers can compare offers online make ecommerce profitability a particularly tough challenge. The retail industry has been built for the last 150 years around physical stores,” explained Anderson. “We’ve

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

DECEMBER 25, 2024

In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. The Cost of Processing Returns According to the National Retail Federation , over $100 billion was estimated to be lost to return scams in 2023 alone.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. While much is often made about the cost of RFID tags, the larger barrier to adoption was the cost of the readers themselves. Let’s start with the costs. DCs already had nearly perfect inventory accuracy.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

JULY 31, 2023

A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S. These systems consider multiple factors, including lead times, supplier performance, transportation costs and demand fluctuations, to determine optimal replenishment schedules.

Shipping Costs 246

Shipping Costs Retail Supplies Improvements 246

Retail TouchPoints

OCTOBER 4, 2021

The coronavirus pandemic pushed microchip manufacturers to cease production and close their doors, creating a mammoth-sized backlog that continues to grow as a result of global shipping disruptions stemming from natural disasters across America and Asia. Heavy Goods Vehicle Driver Shortage.

Supplies 278

Supplies Shipping Costs Consumer Electronics Retail 278

Retail TouchPoints

JANUARY 9, 2023

We had to ship out over 100,000 units, so it was kind of an unprecedented project in the industry just in the amount of the volume. There are a few Kickstarter fulfillment companies in the industry, but they never handled a project anywhere near this big.

Games 58

Games Shipping Costs Fulfillment Shipping 58

Retail TouchPoints

JUNE 6, 2023

Opportunity #1: Cost-efficient inventory management. This simple program helps ensure the sellable items end up back in front of consumers while the other jeans and jackets get shipped to the recycling facility. Opportunity #4: Smarter pricing. Opportunity #2: Better demand forecasting.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

NOVEMBER 4, 2021

Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs. They’re taking these higher prices and factoring that into their purchasing, and instead prioritizing the acquisition of goods.”. Consumers Look to Curbside to Secure the Goods and Save $$$.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

lateshipment

MARCH 3, 2025

Secondly, a well-managed returns management and reverse logistics system can help you reduce costs, optimize your business processes, and increase overall efficiency. Reducing Costs Returns can be costly. In fact, according to the Wall Street Journal, sellers end up paying about 60% of the sale price for a product worth USD 50.

Management 130

Management Shipping Costs eCommerce Shipping Labels 130

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JULY 22, 2024

If you’re experiencing ongoing increases in the number of shipped orders, that’s a positive sign. With the high-volume of individual orders, these centers require more labor for intricate tasks such as picking, packing and shipping unique items.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

AUGUST 14, 2024

Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.

Shipping Costs 290

Shipping Costs Electronics Supplies Shipping 290

Retail TouchPoints

JULY 27, 2021

The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months, from an increase in online shopping to the rapid adoption of omnichannel fulfillment options. After all, they will be the ones to bring to life in-store pickup, ship-from-store fulfillment, the endless aisle and other omnichannel experiences.

Omnichannel 312

Omnichannel Shipping Costs Shipping Fulfillment 312

Retail TouchPoints

OCTOBER 23, 2023

Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach. How do the costs compare with national carriers?

Shipping Costs 264

Shipping Costs Shipping Customer Experience Operations 264

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. Reduce cost.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

lateshipment

MARCH 4, 2025

Plus, there are the costs: return shipping, processing fees, and the ever-present risk of lost revenue. Think about all the costs involved: return shipping, processing fees, restocking (or disposing of) returned items, and the administrative overhead of managing returns. Double-check everything before it ships.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

BigCommerce

APRIL 24, 2018

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419