Retail TouchPoints

JULY 5, 2021

With banks and credit card companies warming up to the idea of Bitcoin trading and crypto rewards on card transactions, are they really extending the benefits of crypto to merchants, or is this just a play to get consumers to buy into a shiny new card that looks different but acts very much the same?

Merchant Services 250

Merchant Services Cryptocurrencies Payment Services Banking 250

Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Therefore, this post will cover everything you need to know about choosing the right credit card processing company.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

NOVEMBER 28, 2024

Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability. How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand?

Payment Services 298

Payment Services Payments Merchant Services Omnichannel 298

Retail TouchPoints

AUGUST 22, 2023

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

Merchant Services 246

Merchant Services Payment Services Point of Sale Mobile 246

Groove

AUGUST 21, 2022

The Challenge: Ballard Industrial is an online and in-person business that offers industrial supplies, services, and solutions both to businesses and directly to consumers. Foremost was increasing consumer awareness of their high-pressure hydraulics portfolio, safety equipment, and services such as gas detection.

Merchant Services 296

Merchant Services Payments BigCommerce B2B 296

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

BigCommerce

APRIL 18, 2017

20+ years after the advent of ecommerce, consumers are still wary of providing sensitive information such as credit card details unless a retailer can prove that it is trustworthy, secure and worthy of the sale. 27%: The checkout process was too long or complicated. 18% Didn’t trust the online store with their credit card information.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 246

Merchant Services Payment Services Payments eCommerce 246

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 246

Merchant Services Payment Services Payments eCommerce 246

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

BigCommerce

FEBRUARY 1, 2018

Keep in mind, too, that this information — and the regulations around it — is constantly changing. Or, you can use an app to automate much of the process. Payment gateways. There are many payment gateways available for ecommerce businesses. The Power of Payment Choice. First Data. QuickBooks Online.

Merchant Services 362

Merchant Services Payment Services Shipping Costs Shipping 362

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

Merchant Services 278

Merchant Services Retail Banking Technology 278

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Shopify Payment Services Retail 289

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

BigCommerce

MAY 1, 2018

So the spurious relationships grow much, much faster than real information. In other words: Big data may mean more information, but it also means more false information.”. Ecommerce businesses do have the ability to reach a global market, with access to information that brick and mortar retailers don’t have.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

SEPTEMBER 14, 2020

Did you know Google Shopping listings are free for most merchants to use? It gives customers access to a universal shopping cart, shareable lists, and instant checkout with saved payment credentials. What Does the Order Process Look Like on Google Shopping Actions? How to Get Started With Google Shopping Actions.

Merchant Services 358

Merchant Services Payment Services Shipping Costs Shopping Carts 358

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Groove

OCTOBER 4, 2023

HubSpot - All-In-One Sales & Marketing Platform (Pricing Varies) HubSpot , a comprehensive platform for customer relationship management (CRM), marketing, sales, and customer service, offers a plethora of AI-driven tools to enhance marketing outcomes and streamline processes. The suite includes innovative tools such as ChatSpot.ai

Merchant Services 279

Merchant Services eCommerce Marketing Recommendation 279

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. To give you a visual, it would take 20 million tall cabinets to file all that information [gathered in just one day]. RTP: Many new logistics solutions have emerged in recent years.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Retail TouchPoints

MAY 31, 2023

As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. It also provides an opportunity to obtain additional feedback and improve your business processes.

Merchant Services 284

Merchant Services Improvements Social Media Mobile 284

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 263

Merchant Services Small Business Retail Social Media Shopify 263

Retail TouchPoints

OCTOBER 23, 2024

Not all the changes have been additions— Amazon also is reportedly winding down its Today same-day delivery service for sellers that also have brick-and-mortar stores. Here’s all the recent news on Amazon’s recent services shuffle. Retailers currently using the service include Office Depot, Staples, Petco, Pacsun and GNC.

Merchant Services 261

Merchant Services Shipping Costs Fulfillment Jewelry 261

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. Each payment gateway has its own series of benefits and challenges associated with the service. Before diving into the five payment gateways on this list, let's briefly discuss what a payment gateway is.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

Groove

NOVEMBER 19, 2024

Jason shares his 25-year journey in the industry, highlighting the lessons he’s learned and the unique value Shopware brings to merchants. Jason emphasizes how Shopware's open-source approach allows merchants to "bring their own cloud" and reduce operational costs while gaining full control over their eCommerce ecosystem.

eCommerce 437

eCommerce Merchant Services Consumer Electronics Electronics 437

Kissmetrics

SEPTEMBER 8, 2021

Niche marketplaces are unique marketplaces for businesses that want to sell their products and services. Niche B2B marketplaces allow you to speak directly to your niche, which saves time and resources in your sales process. This is changing the B2B business sales process completely. Streamlined Processes. Bulk Pricing.

B2B 298

B2B Merchant Services eCommerce Food and Beverages 298

Retail TouchPoints

NOVEMBER 4, 2020

Because of this ease, merchants have begun relying on POS financing to drive sales growth. McKinsey has found that around 50% to 60% of loans originated at POS are either partially or entirely subsidized by the merchant. According to McKinsey, merchants face up to 2.4X Penalties for exceeding fraud thresholds.

Merchant Services 317

Merchant Services Payment Services Payments POS 317

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. These can all be categorized as customer service-type chargebacks. From cases of friendly fraud, where a customer disputes a legitimate transaction as fraud — resulting in a chargeback to a merchant.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Retail TouchPoints

SEPTEMBER 28, 2022

Merchants can gain a complete understanding of the customer journey to support on-the-spot personalized experiences. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline.

POS 309

POS Shopify Merchant Services Payment Services 309

Groove

NOVEMBER 8, 2024

More than ever before, eCommerce businesses are relying on optimized product feeds to ensure that accurate, compelling information is readily available across multiple platforms. Accurate product information also helps customers make informed purchasing decisions, enhancing their satisfaction with your brand.

Management 348

Management eCommerce Merchant Services Channel 348

Retail TouchPoints

MAY 29, 2024

Cameras, sensors, and other data collection devices can capture information on where people congregate in stores and the displays that capture their attention. AI can analyze that data, even in real time, and provide retailers with information that helps them maximize revenues.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It is in nobody’s interest to onboard financially delinquent customers or customers with affordability problems.

POS 260

POS Merchant Services Payment Services Payments 260

Retail TouchPoints

MAY 16, 2022

It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest. But as stand-alone BNPL apps continue to grow, so will the threats against them.

Merchant Services 239

Merchant Services Payment Services Payments Mobile 239

BigCommerce

FEBRUARY 7, 2018

Simply by a vendor responding to an RFP, you are clearly shortlisting which solution will work best for your unique requirements, which vendor took the process seriously and which have already committed to winning your business. How many merchants are currently using your software? Define your Server Redundancy process.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

BigCommerce

JULY 21, 2017

The world of mobile ecommerce can be a confusing minefield for merchants, but it doesn’t have to be. That’s because most ecommerce merchants still have a few (sometimes more than a few) issues that need ironing out. Why cart abandonment is an issue no merchant should have to face. Why are your mobile conversion rates so low?

Mobile 412

Mobile Merchant Services Payments Payment Services 412

Kissmetrics

NOVEMBER 16, 2020

There’s a major push towards attracting millennials with improved delivery options, increased brand diversity, and better customer service. Factor in costs like: Referral Fee Shipping costs Returns fees Your purchase costs Any overhead costs you have, e.g., electricity, labor costs, and other merchant costs if applicable.

Merchant Services 360

Merchant Services Shipping Costs Payment Services eCommerce 360

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Product information and pictures are important to 85% of shoppers when deciding which brand or retailer to buy from. Have a simple checkout process.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286